Melisa Altamirano has been exceptional throughout the planning of my Galápagos trip. She is responsive, patient and highly knowledgeable, and she has taken the time to understand exactly what I wanted... Zobacz więcej
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Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... Zobacz więcej
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Diego provided excellent service, and I would rate him 10/10. He was very supportive throughout the process and gave us detailed, helpful information about our Galapagos trip. He also made a genuine e... Zobacz więcej
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We have had a wonderful experience working with Rosa Mena on planning our trip. Rosa not only answered questions via email, but she also made herself available for us to speak on the phone. She answer... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Metropolitan Touring, we’ve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South America’s leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections business—building experiences that inspire and transform. Let’s explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagos—iconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.
SPIRIT, PASSION AND VISION
Napisane przez firmę
- OUR MISSION
- To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
- OUR VISION
- To be the gold standard of excellence in the travel industry in South America.
- OUR COMMITMENT
- Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.
Dane kontaktowe
Av de las Palmeras N45-74 y de las Orquideas, EC170513, Quito, Ekwador
- (+1) -855-500-0496
- info@metropolitan-touring.com
- www.metropolitan-touring.com
Best Summer Deal 2025
4,9
Doskonała
234 recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 100% z negatywnych recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My booking was well understood by the…
My booking was well understood by the agent and my concerns well addressed.
6 maja 2026
Odpowiedź od Metropolitan Touring
Dear Kevin,
Thank you for your kind feedback.
We’re delighted to hear that your booking requirements were clearly understood and that all your concerns were properly addressed. Providing attentive and personalized assistance is always our priority.
We truly appreciate your trust and look forward to being part of your upcoming journey.
Warm regards,
Metropolitan Touring
A pleasure to deal with…
Maria listened to what we wanted and was efficient getting us what we needed to lock in our trip
6 maja 2026
Odpowiedź od Metropolitan Touring
Dear Jeanne,
Thank you for your kind words.
We’re delighted to hear that Maria understood your needs and was able to assist you efficiently in securing your trip. Providing attentive and personalized service is always our priority.
We truly appreciate your feedback and look forward to welcoming you on your upcoming adventure.
Warm regards,
Metropolitan Touring
Our booking experience was very smooth
Our booking experience was very smooth. Anddy Makes - our rep was extremely well informed and helpful
1 maja 2026
Odpowiedź od Metropolitan Touring
Dear Bhavani,
Thank you for your kind words.
We’re delighted to hear that your booking experience was smooth and that Anddy was well informed and helpful throughout the process. Providing attentive and seamless support is always our priority.
We truly appreciate your feedback and hope to assist you again in the future.
Warm regards,
Metropolitan Touring
Maria Caridad me atendió como si fuera…
Maria Caridad me atendió como si fuera el huésped más importante
30 kwietnia 2026
Odpowiedź od Metropolitan Touring
Estimado Ángel,
Muchas gracias por su comentario. Nos alegra saber que María Caridad le brindó una atención tan especial y lo hizo sentir como un huésped muy importante.
Será un placer recibirle nuevamente muy pronto.
Saludos Cordiales,
Metropolitan Touring
Diego is very responsive and did a…
Diego is very responsive and did a great job at asking answering all of my questions. He offered good suggestions and helped me with my timeline. He was patient as we needed to discuss our options with our group. Thank you so much.
29 kwietnia 2026
Odpowiedź od Metropolitan Touring
Dear Julia,
Thank you for your kind words.
We’re delighted to hear that Diego was responsive, patient, and helpful throughout the process, providing clear answers and valuable suggestions for your itinerary.
We truly appreciate your feedback and hope to assist you again in the future.
Warm regards,
Metropolitan Touring
Odpowiedź od Metropolitan Touring
Dear Kathleen,
Thank you for your kind words.
We’re delighted to hear that Anddy was helpful and easy to work with. Providing attentive and seamless support is always our priority.
We truly appreciate your feedback and hope to assist you again in the future.
Warm regards,
Metropolitan Touring
Odpowiedź od Metropolitan Touring
Dear Peggy,
Thank you for your kind words.
We’re delighted to hear that our team was prompt and able to answer all your questions. Providing timely and attentive support is always our priority.
We hope to assist you again in the future.
Warm regards,
Metropolitan Touring
Good communication and quick response…
Good communication and quick response to our questions. We haven't taken the trip yet, but we're hopeful that everything will go as planned!
23 kwietnia 2026
Odpowiedź od Metropolitan Touring
Dear Guest,
Thank you for your kind words.
We’re delighted to hear that you’ve had a positive experience with our communication and response times. Providing clear and timely support is always our priority.
We’re confident your trip will be a wonderful experience, and we look forward to being part of it.
Warm regards,
Metropolitan Touring
Responsive communication and follow-up.
22 kwietnia 2026
Odpowiedź od Metropolitan Touring
Dear Greesh,
Thank you for your kind words.
We’re delighted to hear that you experienced responsive communication and follow-up from our team. Providing attentive and timely support is always our priority.
We hope to assist you again in the future.
Warm regards,
Metropolitan Touring
Incredible La Pinta cruise of Galapagos…
Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instilled in us the same passion for the islands as he has. Casa Gangotena an exceptional introduction to Ecuador in the heart of Old town Quito. Lunch and siesta swimming at Finch Bay hotel in Santa Cruz a bonus. Would visit Metropolitan hotels, tours again.
10 kwietnia 2026
Odpowiedź od Metropolitan Touring
Dear Laura,
Thank you very much for your wonderful words.
We are delighted to hear that your experience aboard La Pinta on the South and Western itinerary was so memorable, and that our team exceeded your expectations. It’s especially rewarding to know that Henry’s passion for the islands made such a meaningful impact on your journey.
We’re also pleased that you enjoyed your stay at Casa Gangotena and your time at Finch Bay Hotel, creating a well-rounded experience in Ecuador.
Your kind recommendation means a great deal to all of us at Metropolitan Touring, and we truly look forward to welcoming you again in the future.
Warm regards,
Metropolitan Touring
Diego has been a great help and has…
Diego has been a great help and has shown great commitment. He has shown a keen interest in our wishes and has come up with excellent recommendations. It has been an invaluable support.
16 kwietnia 2026
Odpowiedź od Metropolitan Touring
Dear Peter,
Thank you for your kind words.
We’re delighted to hear that Diego provided you with such dedicated and thoughtful assistance. It’s wonderful to know his recommendations and commitment made a positive impact on your experience.
Your feedback means a great deal to us, and we will be sure to share it with him.
We hope to assist you again in the future.
Warm regards,
Metropolitan Touring
Metropolitan Touring exceeded my expectations
Metropolitan Touring exceeded my expectations from the beginning with Carolina Escobar to the guides in Quito, and the fabulous Isabella II. The staff and crew were professional, attentive and kind and excellent at their jobs. I was in heaven in the Galapagos!
14 marca 2026
Odpowiedź od Metropolitan Touring
Dear Nancy,
Thank you for your kind words. We’re delighted to know your experience exceeded expectations from the start with Carolina Escobar through your journey aboard the Isabella II.
We’re glad our team’s service made your time in the Galápagos Islands so special.
We hope to welcome you again soon.
Warm regards,
Metropolitan Touring
Odpowiedź od Metropolitan Touring
Dear Cay,
Thank you for your kind words.
We’re delighted to hear that Anddy was helpful and responsive throughout your experience. Providing attentive and seamless support is always our goal.
We hope to assist you again in the future.
Warm regards,
Metropolitan Touring
Definitely 5 star service
Metropolitan Touring were assigned to us as our local support company in Peru as part of a bigger tour of South America booked through Trailfinders.
Every leg of our journey throughout Peru was excellent, whether it be being met at the airport and train stations and transported to our hotels, the various tour guides and drivers (particularly our guide Guido for Cusco, Machu Picchu and the sacred valley). Throughout our stay in Peru the whole process was seamless, efficient and very courteous and the overall level of service was outstanding. If we are ever back in Peru or other South American countries that they cater for, then they would be our go-to agents.
Would definitely recommend.
23 marca 2026
Opinia niezależna
Odpowiedź od Metropolitan Touring
Dear Mike,
Thank you for your wonderful review and your kind words.
We’re delighted to hear that your journey through Peru was seamless and that you found our team to be efficient and courteous throughout. It is especially rewarding to know that your experience with our guides, particularly Guido, made your trip even more memorable.
Your recommendation means a great deal to us, and we would be honoured to assist you with future travel plans in South America.
Warm regards,
Metropolitan Touring
Anddy is the best!
Anddy Males was a fantastic Destination Expert to work with. He was detailed and thorough and answered all of our questions timely. Highly recommend him!!!
6 kwietnia 2026
Odpowiedź od Metropolitan Touring
Dear Brad,
Thank you for your kind words.
We’re delighted to hear that Andy provided you with such detailed and timely assistance. Your recommendation means a great deal to us, and we will certainly pass on your feedback to him.
We hope to assist you again in the future!
Warm regards,
Metropolitan Touring
The agent was great in helping with our…
The agent was great in helping with our trip to the Galapagos.
2 kwietnia 2026
Odpowiedź od Metropolitan Touring
Dear Scott,
Thank you for your kind words.
We’re delighted to hear that our agent was able to help you plan your trip to the Galápagos Islands. Providing helpful and seamless support is always our goal.
We hope to assist you again in the future!
Warm regards,
Metropolitan Touring
Expert Guidance
The attentive staff at Metropolitan Touring helped to ensure my questions were answered. Plus, they went above and beyond to make expert recommendations to ensure we had a smooth trip. Highly recommend!
2 kwietnia 2026
Odpowiedź od Metropolitan Touring
Dear Samara,
Thank you very much for your kind words.
We’re delighted to hear that our team was able to assist you, providing expert recommendations to ensure you had a smooth and enjoyable trip. Your feedback motivates us to continue providing an exceptional service.
We hope to assist you again in the future!
Warm regards,
Metropolitan Touring
Metropolitan Touring Excellent
Metropolitan Touring has very unique and exciting experiences to offer. Their destination experts are very professional and thorough. They respond quickly to emails and provide prompt feedback and answers.
31 marca 2026
Odpowiedź od Metropolitan Touring
Dear Terri,
Thank you very much for your kind words about Metropolitan Touring.
We are delighted to hear that you enjoyed our unique experiences, and that our destination experts provided you with professional, timely assistance. Your feedback motivates us to continue providing an exceptional service.
We hope to assist you again in the future.
Warm regards,
Metropolitan Touring
Rosa Mena did a fabulous job arranging…
Rosa Mena did a fabulous job arranging our trip!
30 marca 2026
Odpowiedź od Metropolitan Touring
Dear Becky,
Thank you very much for your kind feedback. We’re delighted to hear that Rosa Mena did such a fabulous job of arranging your trip.
We really appreciate you taking the time to share your experience, and we look forward to being part of your journey.
Warm regards,
Metropolitan Touring
Our treatment was prompt and thorough.
25 marca 2026
Odpowiedź od Metropolitan Touring
Dear Gavriel,
Thank you very much for your kind feedback. We’re delighted to hear that you received prompt and thorough assistance from our team.
We really appreciate you taking the time to share your thoughts.
Warm regards,
Metropolitan Touring
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