Lucas Furniture Recenzje 

Was looking for a new mattress for some time but found the choices confusing. Marie at Lucas furniture simplified the process and narrowed down to a couple of different items and left us to make our own decision. Stress free experience and great to use both a local retailer and buy a product which is made by UK craftsmen locally in Princes Risborough. Thanks Marie - highly recommended!

We visited the store to look for a new mattress, and Marie was incredibly helpful. She took the time to talk us through the different options and helped us select the perfect mattress.

Marie gave us plenty of space to browse at our own pace, while always being available when we needed advice. The customer service was exceptional from start to finish. She couldn’t do enough for us and was so warm and friendly. We would definitely recommend asking for Marie!

Excellent, large selection of furniture reasonably priced. Sales people did not hover but once I approached Jim, having made my choice, he was courteous and helpful. Overall a really pleasant experience.

Great service- involved enough but gave us space to wander. Simple purchasing process and gave us some good pointers to help us make our choice .
Stuart helped us upstairs but we had great support by the team on ground floor as well

I usually dont write reviews but this experience was one I felt should be voiced. I visited Lucas Furniture on Wednesday and was extremely disappointed by the way I was treated. The male admin staff member I spoke with was unnecessarily rude and dismissive throughout our conversation. His comments were demeaning, and he even hinted that I couldn’t afford the items in the store. This was deeply upsetting, especially with my children standing beside me. No customer should be made to feel embarrassed or belittled. I won’t be returning.

After wandering around trying out all the settees we finally decided on one. Jim was so patient with us while my husband and I disagreed on fabric, and talked a lot of sense without being at all pushy, making it much less stressful than it would have been at one of the big furniture chains.

I recently visited the Aylesbury store to browse their collection and was delighted to find the perfect sofa. Every team member was so welcoming and friendly! Jim came to our assistance and made the whole process completely seamless, helping me make the right decisions to complete my purchase. It's a great store to browse around, and I couldn't be happier with the service. A huge thank you to Jim for being so helpful and patient with us!

I went to look at and possibly purchase a Rise and recline chair, I didn't really know anything about them, then Jim came to see if he could help,this was just what I needed, he helped me in every way, to decide, explain differences and without any kind of coercion.I happily purchased a chair and was so grateful for Jim's help.

I have just purchased wardrobes from Lucas Furniture, after visiting several times to look at options, check measurements etc. I was served by Stuart, who was extremely helpful, friendly and knowledgeable.
I have purchased furniture from Lucas for over 40 years, and thoroughly recommend them.
The showroom is stunning, with excellent choice and quality products.
The staff are all helpful, without being pushy.
The free delivery and installation is a real bonus too!

Ordered a bed for mum .Mrs sabatelli.
Marie was such a help nothing was to much trouble.
All Ordered and stress free.
Thanks Marie 🤗 great service!

We purchased two sofas from Lucas in June with the help from Jim Pickard who gave us his expertise and experience to choose the correct sofas for us. He was very knowledgeable, helpful and patient! We look forward to having our new furniture delivered in September. We can’t recommend Jim enough! First class service!

Thoroughly enjoyed our visit to Lucas Furniture. An amazing display of furniture! Air conditioning really helped on a very hot day. Adam Evans was especially helpful and informative with regard to sofa and chairs and Stuart Thom with dining sets. Thank you!

Marie met us at Lucas’s on Saturday. She was extremely helpful while we made decisions and tried out our new bed. We can’t wait for its delivery. We were there for quite a long time and were offered drinks. At no time did we feel rushed with Marie gave us her full attention.
Well deserving of 5 Stars.
Many thanks

We have just decided on and placed an order for our sofas/chair/footstool. Adam helped us enormously.
His knowledge and advise was invaluable. We made two visits to the showroom and each time we were able to take time to discuss with Adam and look at colours etc.
The tea we were offered was greatly appreciated as we were there for a long time!
very much looking forward to getting our sofas now.
would definitley recommend.
Thank you Adam.

Jim was very helpful in guiding us to the 2 small sofas and 1 chair we decided to buy. He was knowledgeable on all the items we tried and was particularly patient as we spent a considerable amount of time changing our minds.

We visited Lucas Furniture, Aylesbury, to furnish our living room after a recent redecoration. Everything we needed was in house, and we were ably assisted by salesperson Jim. After giving great advice, only when we required it, we chose a new dining room table with other matching furniture, and a new living room suite. Jim helped with lot’s of material swatches of colours and types of materials, he also helped with a very smooth process of buying, without pressure or rush. Jim also introduced us to Tom in the carpeting department, who was also very helpful in choosing our carpet, recommending the right carpet material and quality for our needs. I would highly recommend Lucas Furniture and its staff.

We visited intending to view sofabeds and a very helpful sales lady, Beverley, explained the different model's features, sizes and options. After that we felt confident in placing an order for one of the sofabeds. Afterwards we found a very good selection of rugs and decided to buy one of those with Beverley's help again.

Can’t fault the service we received yesterday at the store, I’d called up the day before to check the sofa I wanted to look at was on the shop floor, left a voicemail message someone called me back within 5 minutes really helpful on the phone as we were travelling an hour and 40 minutes. We were helped by Beverley great knowledge, very helpful not pushy at all, left us alone but stayed in the vicinity so we were able to ask questions, when Beverley knew we’d traveled to the store she offered drinks which I thought was a lovely touch.
Amazing store, gives me great confidence that my suite will be the same…. Can’t recommend this place enough….. Thank you Lucas Furniture lovely to see a store treating costumers with such great care, ps lovely cafe also.

Parking was excellent and plentiful which was a Stressless start to our shopping experience.
Beverley guided us through the advances in powered reclining sofa technology and we decided on one that had powered headrests, in addition to individual adjustable seat/leg-rests and back-rests
Finally we built a custom Stressless swivel chair for the home office, all capably assisted by Beverley

When we visited Lucas today, Beverly was very knowledgeable about the sofas on sale. She was friendly and helpful without being pushy.