Contracts are very misleading. They do not arrange the service despite the machines being on lease. Then when you have a problem they come up with ridiculous quotes to "renew" the warranty bec... Zobacz więcej
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Zobacz, co mówią recenzenci
I was tasked with finding a coffee machine for our new coffee shop at school. After having a bad experience with another company I landed upon Logic vending who appeared to have everything we needed t... Zobacz więcej
The best supply company I've come across since I started business. They really sorted us out with our coffee machine. Enough beans for a good few months, along with take out cups, stirrers and s... Zobacz więcej
Reakcja na opinię
Hi Logic Vending, I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out! For those challenging faults he approached with an inv... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent ekspresów do kawy
- Automat z kawą
- Hurtownia kawy
- Dostawca sprzętu dla lodziarni
- Dostawca automatów
Informacje przekazane przez różne źródła zewnętrzne
Are you looking to lease, rent or buy a commercial coffee machine or other professional catering equipment? If so contact us now to learn how we can help.
Dane kontaktowe
Roydon Road, SG12 8HG, Stanstead Abbotts, Zjednoczone Królestwo
- info@logicvending.co.uk
- www.logicvending.co.uk
4,4
Doskonała
190 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 33% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service from start to finish
Thanks to the Steve and the team at Logic Vending for sorting our coffee machine at such short notice. Excellent service from start to finish.
18 listopada 2025
Opinia niezależna
Contracts are very misleading
Contracts are very misleading. They do not arrange the service despite the machines being on lease. Then when you have a problem they come up with ridiculous quotes to "renew" the warranty because the service wasnt completed. As a company if I leased someone a machine the service would be booked in by me.
They seem to pluck prices out of thin air - one minute its another £1600 then you argue and its £500 then they come back and say its now £900.
Save yourself the hassle and buy a machine - that way you will just pay for the repairs when needed and not be locked into a contract and help over a barrel with finger in the wind prices.
Thousands to get out of contracts on machines that dont work.
Won`t be using them again.
20 listopada 2025
Opinia niezależna
Easy to re-order
11 listopada 2025
Really good quickly delivered!
4 października 2025
Excellent customer service
I was tasked with finding a coffee machine for our new coffee shop at school. After having a bad experience with another company I landed upon Logic vending who appeared to have everything we needed to set-up our little venue. What a fantastic company from first email to purchase to installation it was a dream to deal with them, special shout out to Hannah for guiding us through the process and for being so obliging. Also we have just had training on the machine by a delightful engineer (sorry didn't catch his name) who taught us everything we needed to know. Thanks again Logic Vending, I look forward to buying your products to keep us stocked up.
1 października 2025
Opinia niezależna
Great company, great service. Very happy!
Excellent company and very happy with our machine. Hannah provided us with great advice regarding which machine was suitable for us, and kept us informed at every step of the process. I would highly recommend using Logic and thank you to Hannah for all your help!
3 sierpnia 2025
Opinia niezależna
Odpowiedź od Logic Vending
Thanks for your kind review and your comments about Hannah, which will be forwarded on.
Having dealt with this company for 10…
Having dealt with this company for 10 years I can say that the service has nosedived. My latest contract has been a nightmare,machine keeps breaking which I am then charged to repair. Charged twice for the same fault-not fixed the first time. Finally gave up and used backup machine. Now having decided that as I’m paying over £200 per month and am locked into contract for 2 more years I gave in and payed for another repair. Waited to hear when that would be-nothing. Despite 3 emails requesting a date heard nothing. Finally phoned to be told that an appointment was organised then cancelled-all without my knowledge. Now I’m having to pay an extra £1000 per year to cover repair costs.WILL NOT BE RENEWING MY CONTRACT.
20 sierpnia 2025
Opinia niezależna
Im surprised that my order it’s over…
Im surprised that my order it’s over £100 and you still charge for shipping I found it bit greedy
3 sierpnia 2025
Odpowiedź od Logic Vending
We're sorry to hear your frustration regarding the shipping charge. We’ve tried reaching out to discuss this directly but haven’t been able to get through.
While we do offer free shipping on certain promotions, not all orders qualify automatically. That said, we appreciate your feedback and will review our policy. If you'd like to speak further, we're happy to help.
Easy to place orders.
13 czerwca 2025
We had a problem with a DPD delivery.
We had a problem with a DPD delivery.
The issue was sorted out quickly and efficiently.
Logic vending are very reliable and always helpful.
28 maja 2025
Great piece of kit
Great piece of kit but would have liked some barista training to go along side.
9 kwietnia 2025
Always speedy with delivery and great…
Always speedy with delivery and great attention to detail!
3 marca 2025
Warning - Stay away.
Horrible company. They promised the world when they are trying to get your business but then send out machines that don’t work. Their staff are rude and struggle with basic customer service. Warning - stay away.
15 stycznia 2025
Opinia niezależna
Odpowiedź od Logic Vending
Thank you for your feedback. We are sorry to hear about your dissatisfaction and take your concerns seriously.
Upon reviewing your case thoroughly, we can confirm that the issue with your machine stems from a lack of regular maintenance, as highlighted by the manufacturer’s engineer during their visit. The machine’s internal data showed cleaning and descaling had not been performed as recommended (cleaned 3 times in 5000 drinks). Regular maintenance is crucial to ensure proper functionality, and this information was provided during installation.
We understand you may feel differently about the matter, and while we strive to resolve issues amicably, we must respectfully note that our staff members have been subjected to rude and personal comments in your communications. We value constructive dialogue and kindly ask that all future interactions remain professional so we can work together to find the best possible resolution.
If you wish to discuss this further, we encourage you to contact our management team directly.
Odpowiedź od Logic Vending
Thanks for your comments
great engineer service!
Hi Logic Vending,
I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out!
For those challenging faults he approached with an investigative mind and always found a fix.
He would never leave a fault incomplete. You have a reliable and technically smart engineer in your team.
Best regards,
Tim
18 października 2024
Opinia niezależna
Odpowiedź od Logic Vending
Thanks for your lovely comments which have been passed on to Mo.
Thank you Logic Vending for providing a…
Thank you Logic Vending for providing a Saturday repair service so we could keep trading. Great service from Mo the engineer who resolved the issue with determination!
23 listopada 2024
Opinia niezależna
Website is easy to uses
Website is easy to uses, quick order process and quick delivery.
15 listopada 2024
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