Nothing was too much trouble, Despite me changing my mind on colour and material several times. Professional, reliable delivery, installed without drama. Bed is stunning. Lots of compliments. Great to... Zobacz więcej
Reakcja na opinię
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Zobacz, co mówią recenzenci
I had my Arthur bed delivered yesterday and I can’t stop looking at it, it’s just so stunning! It was definitely worth the wait, it’s so well made and the fabric is gorgeous. All my questions prior to... Zobacz więcej
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Excellent quality, very comfy, looks great and service was brilliant. My only negative is that I don’t think the bars that join the units together that make it an L sofa are brilliant, they just fall... Zobacz więcej
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Great experience overall from Living it up, very helpful ,great communication , delivery guys clean tidy & courteous & on time. The super king upholstered bed is high quality & extremely well finish... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Since 2005 we have been creating made to order beds, sofas, chairs and footstools to name but a few and our range is always expanding as we introduce the latest trends in interior design alongside the timeless classics that have been a part of our range since the beginning. We work directly with our suppliers and pass on the savings to our customers!
Dane kontaktowe
Unit 1, 5 Knights Close, LE4 8EW, Leicester, Zjednoczone Królestwo
- 0116 2695960
- info@livingitup.co.uk
- www.livingitup.co.uk
4,8
Doskonała
458 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Love my new sofa
Love my new sofa. Very comfy and looks/ feels like really good quality fabric. Can highly recommend.
19 lutego 2021
Odpowiedź od Living It Up
Hi there Mrs Hansen,
Thank you for taking the time to leave this glowing review, we are delighted to read that you are so pleased with your beautiful new Astoria sofa and that you would recommend us to others. We hope to welcome you back to Living It Up again in the future!
Odpowiedź od Living It Up
Hi there Mani,
Thank you for leaving this 5 star review for us, we are so pleased that you had such a great delivery service and that you love your gorgeous new Astoria sofa. We hope to welcome you back to Living It Up again in the future!
Great looking bed brilliant service and…
Great looking bed brilliant service and great delivery
19 lutego 2021
Odpowiedź od Living It Up
Hi there Jamie,
Thank you for your feedback, it is so lovely to read how pleased you are with your gorgeous new Arthur tall bed- a fantastic choice and we are sure it looks amazing in your room. We hope to welcome you back to Living It Up again in the future!
Ava storage bed
I ordered the bed just before the second lockdown, I contacted customer services on instagram a number of times after my order to determine when we could expect the bed. They always responded quickly and were very helpful always checking the status of our order and telling us when we could expect so we could decorate the room in time for its arrival. The bed was delivered the week before Christmas by Tom and Ian who were lovely. I literally showed them what wall I wanted the bed on and left them to it! The bed is beautiful and we are very pleased with our purchase, we cannot wait to order something else. Thanks for all at Living It Up, Tom & Ian!
7 lutego 2021
Opinia niezależna
Odpowiedź od Living It Up
Hi there,
Thank you so much for taking the time to leave this excellent review, we are so pleased to hear how happy you are with your beautiful new bed and the customer service you received from our teams, they do pride themselves on their customer care so I will be sure to pass this on to them. We hope to welcome you back to Living It Up again in the future!
Absolutely love the product
Absolutely love the product. Excellent customer service and delivery. Highly recommend.
5 lutego 2021
Odpowiedź od Living It Up
Hi there Sara,
Thank you for taking the time to leave this review, it is fantastic to hear about your experience with our customer service and delivery team and that you love your beautiful Ivy tall bed and mattress. We hope to welcome you back to Living It Up again in the future!
Excellent service and quality as always!
19 stycznia 2021
Opinia niezależna
Odpowiedź od Living It Up
Hi there Aaron,
Thank you for your lovely review, we are so pleased you had an excellent service and we hope to welcome you back to Living It Up again in the future!
Beautiful Sofas!
Beautiful Sofas!
I had my Ashton sofas delivered this week and I am over the moon with them! The overall quality and comfort is outstanding and way beyond my expectations. The fabric is very luxe and has finished off my reception room perfectly. I'm now looking to order a new bed, I would definitely recommend ordering from Living It Up - their service and products are absolutely brilliant.
17 stycznia 2021
Odpowiedź od Living It Up
Hi there Natasha,
Thank you for taking the time to pass on your feedback, it is so great to read how pleased you are with your beautiful new Ashton sofas, we are sure it looks stunning in your reception room. We Look forward to welcoming you back to Living It Up again soon!
Superb
Lead time, communication and descriptions all accurate. The Living It Up team that delivered and built the bed were professional, courteous and efficient - a credit to the company. The bed looks better than it does online, we are so happy with it. Pure luxury. Well done to Living It Up, a top quality experience!
Highly recommended.
16 stycznia 2021
Odpowiedź od Living It Up
Hi there Leigh,
Thank you for your feedback, we are so pleased to hear how happy you are with your beautiful Evie bed, it really is a stunning design, we are sure it look amazing in your home! It is also great to read about the experience you had with our delivery and customer service team and we will be sure to pass this on to them! We hope to welcome you back to Living It Up again in the future.
They were very helpful and professional
23 grudnia 2020
Odpowiedź od Living It Up
Hi there Mirta,
Thank you for taking the time to leave this review, we are delighted to hear that you had a great experience with Living It Up, our team do pride themselves on their customer service so they will be very pleased to read this. We hope to welcome you back to Living It Up again in the future!
I ordered my bed back in 2017 and we…
I ordered my bed back in 2017 and we are moving house in 2020, our removal company lost the screws for the bed. They dispatched the screws instantly via next day DPD. This is why you buy from companies like livingitup. very impressed.
23 grudnia 2020
Opinia niezależna
Odpowiedź od Living It Up
Hi there Richard,
Thank you for your feedback, we are pleased we could help and we wish you happiness in your new home. We hope to welcome you back to Living It Up in the future.
Very welcome
Very welcome and always find a slot even if you have no booking
Fast and good quality service
9 grudnia 2020
Opinia niezależna
Odpowiedź od Living It Up
Hi there,
Thank you for your 5 star review, it is great to hear how happy you were with the service you received and we hope to welcome you back to Living It Up again in the future!
Great quality furniture and friendly service
I've ordered from Living It Up multiple times as they offer lovely, good quality furniture in a range of styles I haven't seen elsewhere and the best choice of fabrics. Service is really friendly and the Living It Up team have always helped me with queries and changes to my orders with great patience - I'd go back again and again.
24 listopada 2020
Opinia niezależna
Odpowiedź od Living It Up
Hi there Chloe,
Thank you for this 5 star review! We are delighted to hear how pleased you are with your beautiful furniture and the customer service you received. We hope to welcome you back to Living It Up again in the future!
Above and beyond, amazing service.
Absolutely above and beyond customer service. My sofa was an inch too long for the lift in my new build. They rearranged delivery, with 4 men who carried it up to the 15th floor. They are literally my heroes. Would recommend to everyone. And the sofa is utterly gorgeous.
19 listopada 2020
Opinia niezależna
Love my Sofa
Received the Isabelle Sectional Sofa in Flint Grey after a delay and I am so pleased with it. It’s well made and the material is exactly what I chose from the comprehensive choice of colours and textures on offer. The fact there was such a wide choice in both style and fabric, not to mention the ease of requesting samples which were sent quickly, were the deciding factors in choosing Living It Up for my sofa and I haven’t been disappointed.
After having ordered, and had delivered, a variety of furniture from other companies for my home recently the customer service and delivery team at LIU stands out as being one of the better ones. Calls are answered promptly from the customer service team who are friendly, polite, informative and helpful.
Though it was disappointing when delivery was delayed the team explained the situation and it was eventually sorted.
The delivery guys did a great job of manoeuvring the sofa around my narrow hall, which I am always anxious about, hence why I ordered a sectional sofa. They were pleasant, friendly and efficient and left my sofa unwrapped and in place. I wouldn’t hesitate to use this company again.
5 listopada 2020
Odpowiedź od Living It Up
Hi there Pat,
Thank you so much for taking the time to leave this lovely review, it is great to hear that you are so pleased with the service you received from both our customer service and delivery teams, we will be sure to pass this feedback on to everyone concerned. Again we do apologise for the delay but I am pleased it was resolved for you and that you are so happy with your beautiful Isabelle Sectional Sofa. We hope to welcome you back to Living It Up again in the future.
Large Velvet pouffe buttoned. Red
Beautiful item . Good company with good communication. Waited 2 months for delivery. Well worth the wait. Thrilled
29 października 2020
Odpowiedź od Living It Up
Hi there,
Thank you so much for taking the time to leave this lovely review, it is fantastic to see that you are so pleased with your beautiful new furniture, we are sure it looks great in your home.
We hope to welcome you back to Living It Up again in the future!
Worth the wait 🌟 10/10 WOULD RECOMMEND
Worth the wait 🌟
I can’t explain the quality of this bed.
It is beautiful and elegant but at the same time so well made and sturdy it’s almost industrial.
The attention to detail is second to none.
Even the center rail in the storage area is trimmed to the same standard as the exterior with the same material.
Money well spent, a true investment that will last a lifetime.
Highly recommend.
I will now be looking to purchase my new sofa from “Living It Up” I’m so impressed with the standard of their products, their customer service and their delivery service.
A special shout out to their delivery/assembly team.
They were not just brilliant at what they do they were super helpful, went out of their way to be accommodating and were friendly and respectful.
18 października 2020
Odpowiedź od Living It Up
Hi there Clare- Marie,
Firstly we would like to thank you for the fantastic glowing review you have left for us, we really appreciate your feedback, it is great to hear that you are so pleased with the your stunning new bed. We pride ourselves on the superb quality and high standard of craftmanship of our furniture so it is so lovely to read your appreciation of this. We will certainly be passing on your kind words to our customer service and delivery teams, they will be delighted to hear this!
We look forward to welcoming you back to Living It Up when you are ready to order your beautiful new sofa!
Totally satisfied with the product.
Totally satisfied with the product.
The delivery and the set up was also to a very high standard.
Well done and thank you for your efficient service and quality of our purchase.
16 października 2020
Odpowiedź od Living It Up
Hi there Mrs Wallwork,
Thank you for taking the time to leave this great review, it is excellent to hear how pleased you are with the quality of the furniture you ordered from us and the brilliant customer service, we will be sure to pass this on to the teams involved.
We hope to welcome you back to Living It Up again in the future.
The installation crew were brilliant BUT........
The installation crew were brilliant! The rest of the Experience was rubbish, communication was awful just awful.
Also even though your website said you were working and delivering as normal, and to expect the delivery 4 to 6 weeks, it took over 10 weeks, and again no notification to let us know this.
Also I found the man on the end of the phone not interested and generally unhelpful.
9 października 2020
Odpowiedź od Living It Up
Hi there Alan,
Thank you for your feedback, we are sorry to hear that you were disappointed with some elements of your experience with Living It Up. I have taken a look at your order and I can see that at the time of placing your order the leadtime stated on our website was 6-8 weeks for manufacture of the made to order items and our delivery time scale to your postcode area is 7-14 working days as explained on the website. Unfortunately at the moment we are working to the maximum leadtime due to the knock on effects of the global pandemic which we do apologise about but I am afraid this is out of our control. However I can see that by the time your bed was delivered it was 9 weeks and 2 days after you placed the order which is within the leadtime quoted on our website.
I am sorry that you feel that our customer service team were not interested, I can assure you this is definitely not the case, we do try our best to assist all of our customers as best we can. I am afraid that when you called in to our office we were unable to give you a confirmed delivery date as your bed had not yet arrived in to us from our manufacturer and your delivery had therefore not been scheduled.
We hope that you are pleased with your new bed and if there is anything else we can help you with please do let us know.
Fantastic service and great quality
Fantastic service from ordering, to up dates on the order to delivery and installation.
The delivery men were friendly, tidy and put the bed together.
The bed it's self is beautiful and great quality.
Would 100% recommend
9 października 2020
Odpowiedź od Living It Up
Hi there Paula,
Thank you for taking the time to leave this excellent review. We are delighted to read that you are so pleased with the experience you had with us and your beautiful new bed. We will be sure to pass on the feedback to our delivery team, they will be thrilled with your kind words.
We hope to welcome you back to Living It Up again in the future.
Good quality furniture
Good quality furniture, love the design, nice company to deal with, polite, helpful delivery drivers
8 października 2020
Odpowiedź od Living It Up
Hi there Nicola,
Thank you for your 5 star review, it is great to hear your feedback and we are so pleased that you love your beautiful new furniture. We will pass on your lovely feedback to our customer service and delivery teams as they will be so happy to read this.
We hope to welcome you back to Living It Up again in the future
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