Joompay Recenzje 129

They froze my money and refuse to send it back to my bank account and delete my account it's fraud what your doing. They say I should send them my documents to unfreeze my money which I won't do cause I don't trust a company which freezes money and refuse to send it back.

La atención al cliente es nefasta, hice una transferencia de 20 euros y no me ha llegado, y ellos no contestan ahora que hago?

My account was permanently blocked and I had 20 € there, people please don't believe this apk you will lose money like me

Attention joompay grosse arnaque ils ont fermé l’ont comptes et gardent mon argent 4017€ depuis le 17/01/2022 bientôt 4 mois que j’essaye de récupérer mon argent mais rien . Dès que vous allez ouvrir un comptes chez eux et déposer de l’argent joompay va ferme votre comptes et garde votre argent et ne vas pas vous le donne comme moi bientôt 4 mois que j’attend plusieurs mail envoyé plusieurs messages envoyé sur les réseaux mais ils m’ont toujours pas remboursé mes sous
Nom: Tsoungui
Prénom : Ange-robert

Konto eröffnet und verifiziert, Geld eingezahlt und eine Überweisung getätigt. Dann wurde das Konto gesperrt, die Überweisung abgebrochen und das Geld wurde eingefroren. Keine Angabe von Gründen, Kundensupport reagiert gar nicht mehr. Chargeback über die Einzahlung ist veranlasst, Strafanzeige erstattet und die zuständige Behörde ist informiert!

Dicen que Por invitar un amigos te dan 10€.
Y es mentira se agarran a lo que sea para no cumplir lo que dicen.
Luego hablas con soporte técnico lo único que haces es perder el tiempo, pues no solucionan absolutamente nada.

Mi experiencia con Joompay es excelente, magnífica la atención al cliente. Muy cómodas las compras en Joom y además me dan bonificaciones.Me falta probar enviar dinero a otras personas o hacer transferencias, pero es muy buena. Recomiendo, es muy útil.

my funds was on hold in my account over 2 days now,
this morning I received an email my account is deactivate for know reason and my fund was not refund back 10€ insiad the account 1,000 Euro onhold please refund my money,
This is fraud activity holding my funds in my new account no transaction I never see this before am operating other online banking institution never act live this, I need my money I will publish this out online for people not to fall victim and I will report your fraud activity.

Sie haben mein Konto ohne Grund gesperrt ich habe einfach ein Konto eröffnet ,Geld eingezahlt und eingekauft danach meine Identität bestätigt direkt danach wurde mein Konto gesperrt
Wahrscheinlich weil ich aus Syrien bin und das ist gegen die Regeln

Bonjour, je vous écris car j’ai ouvert un comptes joompay suite à ça j’ai transféré des fonds sur la carte 4017€ exactement suite à ça joompay a décidé de fermé mon comptes bancaire sans raisons valables alors que je leur avais envoyé les justificatifs demandé pour justifier la somme sa fais maintenant 2 mois que joompay a fermé mon comptes et garde mon argent ils disent à chaque fois que ils vont me rembourser que ils attendent une réponse de l’équipe technique mais ces faux il me font tourné en rond et ça depuis 2 mois aidiez moi svp

So I have given them 2 stars recently for bamboozling me. They had a promotion with hidden tasks. I had to use the joompay card on joom.com, which I did not do. I just bought something for my little sister. I was mad at them for not telling me the truth. However, somehow they have given me the rewards. I don't know why, or how, but it has given me enough confidence to use their app again. I am sorry and would like to apologize to the Joompay team. Will invite my friend to use it.

I would like to share my experience with Joompay Customer Support team.
I had some trouble with dishonest seller. Luckily, Joompay team was very helpful.  They responded to my messages without delay, dealt with my matter very professionally and resolved it in a best possible way. This was by far my best Customer Support experience ever.
Thank You Joompay Support team!

I created an account, transfered a considerable amount of money and the next day they blocked it. Now, how do I get my money back? Looks like a scam to me. Stay away from Joompay!

Achtung SCAMMER BANK

Bank sperrt mein konto mit der Behauptung wieso ich geld nach dem Erhalt raus senden geld wollen die mir nicht auszuzahlen aber ich werde alle staatliche und gesetzliche Mittel anwenden damit ich mein geld bekomme

i will say this not a bank you people are just trying to steal from people not more because i have the account too i have a transfer in my account for a marriage purpose the joompay are trying to get my cash 15,000 euros and now they started ask stupid question and now they are still holding the transfer for nothing i only want the whole world to see and be careful with this kind of Joompay bank... because this online bank of Joompay are for stealing people money... please guy's be careful with Joompay they will steal your cash first they will hold your money and stress you so then you forget the cash for them this there ways

Fraudulent Electronic Money Institution!
I deposited 900€ on my account using a debit card and I made a bank transfer to myself and they blocked my account requesting me to send photos of the all the cards that I used to top up my account since I created the account.
I requested the immediate closure of my account as I am not about to waste 1 day looking for the virtual cards I used 1 year ago to top up the account and now they refuse to send me the money back.
I will start a chargeback if I do not receive my funds in 15 days.
Stay away from this "bank"!

I was CONNED into signing up for a JOOMPAY account.

I am an Irish resident with a British passport.

I UNFORTUNATELY put money into my account before verifying my account.

Now I'm being asked for a RESIDENCE PERMIT, which I haven't got, have never had and isn't required.

I now cannot buy anything valued over €50, I cant receive bonus for first purchase and I can't recieve payment back re each purchase.

Be warned. What a CONN!!!!

they asked me to contact them, which I did and they replied that they legally kept the money for themselves. Just stole my money

they steal money when you don't want to verify your account. I do not recommend. thieves