Ordering from HD London Art was so easy — choosing which artwork to buy was definitely the hardest part, as there’s so much gorgeous choice! But nothing prepared me for just how stunning the artwork w... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Ordering from HD London Art was so easy — choosing which artwork to buy was definitely the hardest part, as there’s so much gorgeous choice! But nothing prepared me for just how stunning the artwork w... Zobacz więcej
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Absolutely love our wall art. It goes perfectly in our kitchen dining area. Great quality art peace at a reasonable price. Will definitely be buying again from this company in the future.
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After extensive redecoration I was looking for a largish piece of art and happened on the HD Art website. I was spoiled for choice and finally picked Green Essence and was able to choose size and fram... Zobacz więcej
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Extremely dissapointed with my artwork. It looks nice from a distance but the corners of the black frames are shocking in some corners with big gaps, and one of the set of 3 didn't come with a hook on... Zobacz więcej
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Update on my previous review.
Advised Hd on the 5th that they sent the incorrect canvas. It is now the 12th and they still have not sent the correct one.
I have emailed and messaged on instagram.
They eventually replied stating it takes 2-3 business days to send. 1) it’s now 6 business days and 2) they sent me the wrong order in the first place.
Won’t ever be using these again
Edit:
I will not be removing the review. However I will state that I was issued with a full refund for the the canvas that I ordered. It turned up eventually and obviously didn’t pay for it due to the refund so I can only thank hd London for that.
The initial mistake was unfortunate. But it was the fact that it took a further 11days to send the correct one that caused the most frustration.

Odpowiedź od Hdlondonart
I absolutely love our artwork, we got the set of 3 nude and grey clouds for our living room and they look great!
Delivery was quick and the customer service team were really quick to reply and friendly too!!
I’d definitely come back here when we need new pictures! :)

Odpowiedź od Hdlondonart
Very very disappointed with the quality and service from this company ! The returns policy is not clearly shown on the ordering page. Plastic frontage prints with poor quality stapled frames at a high purchase price. Definitely not worthy value. Also no returns as BESPOKE ! Definitely not bespoke as you order from set size prints ! Unfortunately would never order from or recommend this company to anyone. Be very careful about ordering from this company !
The canvasses came safe and are of a high quality. They have finished off my lounge lovely and look very luxurious.

Odpowiedź od Hdlondonart
Just what we needed to fill up the living room / Excellent purchase and great quality. Been shopping around for a while for similar art but couldn’t find something that we were 100% happy with this until we came across these. 100% recommend.

Odpowiedź od Hdlondonart
Ordered a set of 3 x A2 prints. They arrived quickly, about a week or so. They were packaged well. I bought the prints and frames so as soon as I unboxed I could put them straight on the wall. Would definitely buy again. They are gorgeous!

Odpowiedź od Hdlondonart
ordered two great prints ,
great quality
fantastic packaging
and look beautiful

Odpowiedź od Hdlondonart
I received my order on 2 July and immediately emailed the company to advise that the prints - a set of 2 I had ordered via their website, wasn’t the set I received. The company have advised that there was a glitch in their system which has led to this mistake. I completely accepted this and agreed to them sending out a replacement. However I’m still waiting on this after weeks of waiting. I currently have a large package propped up in my hall containing pictures that I can’t put up on a wall! Poor service - I have been very patient with this company and believe they should sort out current orders and make sure you have happy customers who have paid for pictures! I have absolutely no idea what the delay is!

Odpowiedź od Hdlondonart
Ordered set of three framed prints which arrived very quickly and although we had a slight problem with them, Christine sorted things out straight away for us. Very happy overall and will order from them again.

Odpowiedź od Hdlondonart
Very happy , misty shore canvas will definitely order more in the future . professionally packed well. very protected.

Odpowiedź od Hdlondonart
Took just over two weeks to arrive, but that was partly due to Evri taking a week to deliver.
I contacted customer services twice via email and received fast responses. Thank you Christine for your message! I am delighted with it and it’s definitely good value for money.
I will definitely recommend and by from them again.

Odpowiedź od Hdlondonart
I was a bit nervous spending a lot of money on something when some of the reviews aren’t the best. We did have a delay on delivery, I feel the website should just put “arrive 8-10 days” and then you would have no reason to be angry if it doesn’t arrive “express delivery” because your expectations aren’t high from the start.
But when they arrive they are sooooo nice!! Worth the wait and they look really expensive. Would buy again 🤩

Odpowiedź od Hdlondonart
Despite a really really short delivery delay they kept me up to date and they were really worth the wait! I love them and they look perfect in my new home.
Highly recommend. Thank you HD
Irene from Worcestershire

Odpowiedź od Hdlondonart
Fabulous prints. I love them. HDLondon Art were amazing. Very professional. Kept me up to date throughout the ordering process to delivery which was really quick. You will not be disappointed.

Odpowiedź od Hdlondonart
Totally pathetic service . Ordered art well in advance of a specific date needed. It has been 5 days since the order was placed and tracking still shows awaiting shipment. Tried contacting their customer support and they have a very generic response that since every art piece is unique it can take time!! Where was this response when you claim on your shipping policy that order will be delivered in max 2-3 days!!
They are a complete mess and total waste of money! I am surprised how trustpilot reviews are above 4 stars!
Do yourself a favour and order elsewhere.

Odpowiedź od Hdlondonart
Frustrating there is no phone number to call to chase delivery. My item got sent to the wrong person, and not the address i provided. I dont want to have to wait 24 hours for a reply to my e mail each time, its boring!

Odpowiedź od Hdlondonart
My package was lost at no fault of the seller. As a panicked customer the seller handled the situation extremely well and I cannot fault them.

Odpowiedź od Hdlondonart
Following recent purchase of green abstraction framed canvas as a gift, I loved the artwork so much, I bought another 2 (for myself)!
This time round black framed canvases in grey horizon (medium) and smoke and stone (large), both arrived safe and sound. Both now complete my living room and hallway.
Quality artwork. Would highly recommend.

Odpowiedź od Hdlondonart
What an absolute shambles. Ordered art well in advance of a specific date needed. It has not been delivered - would now only cost them a small amount of money to expedite this to next day shipping to resolve the situation.
Bland email reply ( eventually) telling me nothing more. They are a complete mess.
Do yourself a favour and order elsewhere.

Odpowiedź od Hdlondonart
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