Hdlondonart Recenzje 177

Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

HD art provides top notch customer service, from advice to art work pieces and amazing care with packaging and delivery my order. My pieces are stunning and the best quality art I’ve ever owned. I wou... Zobacz więcej

Oceniono na 1 z 5

I ordered 2 prints. Did not realise they had plastic Perspex in front of them really disappointed in quality. I work away from home and my husband has hung them so I can not return. Just want others n... Zobacz więcej

Oceniono na 5 z 5

Beautiful artwork really lovely framed canvases so pleased with them A five star service from start to finish I would recommend for sure

Oceniono na 5 z 5

Wow, received our pair of Grey Horizon 60x60. Order process seamless, delivery on time, packaging great(no chance of transit damage) and the artwork looks fabulous either side of our fireplace heart... Zobacz więcej


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

177 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 51% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

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Oceniono na 5 z 5

The bet art work I’ve ever owned

HD art provides top notch customer service, from advice to art work pieces and amazing care with packaging and delivery my order. My pieces are stunning and the best quality art I’ve ever owned. I would definitely purchase from them time and time again.

8 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Poor quality do no buy

I ordered 2 prints. Did not realise they had plastic Perspex in front of them really disappointed in quality. I work away from home and my husband has hung them so I can not return. Just want others not to waste their money cheap and nasty product with a high price tag I paid £269 fo these items definitely not worth it

10 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Awful customer service

Quite possibly the worst customer service I've ever experienced. Paid for product missing in delivery and almost 3 weeks later still no resolution. No contact number, lazy email response. Avoid

10 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Fabulous Grey Horizon

Wow, received our pair of Grey Horizon 60x60.
Order process seamless, delivery on time, packaging great(no chance of transit damage) and the artwork looks fabulous either side of our fireplace hearth.
5 star end to end, well done

10 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Do not buy!

I have 2 canvases from this company. I loved them until they suddenly started turning yellow after not even having them for a year. I contacted customer service who told me to be patient despite emailing every week for 6 weeks with no resolution just that they were asking the production team. They then stopped replying back to my emails about 2 weeks ago and I have had no refund or replacement. Do not spend your money on these.

8 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent throughout

Purchased two paintings, which arrived quickly and undamaged due to excellent packaging
Slight issue during order which was very quickly rectified, refreshing to see good old fashioned customer service still exists. Excellent communication throughout and exceptionally happy with paintings.
Would have no hesitation recommending

27 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Lovely art work by HD London and…

Lovely art work by HD London and excellent quality. You get what you pay for.
Also brilliant communication with Christine and Alistair.
Would highly recommend and will look to buy from this company again

20 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Really happy with the wall art I chose

Really happy with the wall art I chose. I was a little apprehensive about buying wall art online, but the canvas, prints and frames are of excellent quality. The service is very professional and I was kept up to date from the time of purchase to the day of delivery. I would not hesitate to buy from HD London Art.

10 stycznia 2026
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Hi There,

Thank you so much for your kind review! We’re thrilled to hear you loved the quality of the artwork, and we’ll be very happy to see you purchase from us again in the future.

Best regards,
HD London Art

Oceniono na 5 z 5

Beautiful canvas art

We are so happy with our canvas art, they look beautiful in our living room. The customer service was great and they arrived quickly! Would love to order more!

5 grudnia 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Hi Vanessa,

Thank you so much for your lovely review! We’re thrilled to hear the canvas art looks beautiful in your living room, and we’d be happy to welcome you back anytime to order more.

Best regards,
HD London Art

Oceniono na 5 z 5

Amazing art work

Amazing art work! Would highly recommend!!

23 stycznia 2026
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Hi Laura,

Thank you so much for your kind review! We’re thrilled to hear you loved the artwork, and we’ll be very happy to see you purchase from us again in the future.

Best regards,
HD London Art

Oceniono na 1 z 5

A very disappointing experience…

I had a very disappointing experience with HD London and would strongly advise others to think carefully before ordering.
I placed an order for artwork on 26 December 2025, with an expected delivery date of 31 December 2025. The artwork never arrived. After weeks of chasing, I was told the item had supposedly been dispatched but was never scanned by the courier — however, no tracking was ever provided and nothing was delivered, even after more than a month.

Communication was slow, inconsistent, and ultimately stopped altogether. I was asked to keep waiting repeatedly, with no firm dispatch or delivery dates, and only vague assurances. Even when a replacement was discussed, clear timelines and tracking details were not provided. They even couldn't commit to the 6 working days timeline advertised on their website that very day.

Given the length of the delay, the lack of proof of dispatch, and the eventual lack of response, I was left with no confidence that the order would ever be fulfilled and had to escalate the matter through my credit card provider.

This was a stressful and time-consuming experience, and not what I would expect from a company selling premium artwork. Unfortunately, I cannot recommend this company based on my experience.

If you do choose to order, be prepared for long delays, poor communication, and the possibility of having to recover your money through your card provider.

21 stycznia 2026
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Hi there,

I’m really sorry to read this, though I can’t identify which order this relates to. Hopefully everything has since been resolved, but if not, please reach out to us at sales@hdlondonart.com, so I can look into it personally and make sure it’s put right.

Appreciate your patience, and if everything’s now resolved, I’d be really grateful if you might consider updating or removing the review.

Best regards,
HD London Art

Oceniono na 1 z 5

Horrendous experience

Horrendous experience - ordered some
Prints early December. First set were “lost”. But it took me to chase up the courier to confirm that and force this rogue company to send me out a replacement. Second set have still not been dispatched and it’s been 5 weeks now. Expensive products, probably good quality but who knows? Shocking customer service, would avoid, take your custom elsewhere.

10 stycznia 2026
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Hi there,

I’m really sorry to read this, though I can’t identify which order this relates to. Hopefully everything has since been resolved, but if not, please reach out to us at sales@hdlondonart.com
so I can look into it personally and make sure it’s put right.

Appreciate your patience, and if everything’s now resolved, I’d be really grateful if you might consider updating or removing the review.

Best regards,
HD London Art

Oceniono na 5 z 5

Great selection of canvases

Great selection of canvases. Communication was good. Had to chase inner as Del was longer than expected however came really well packaged. Looks lovely on my wall. Will def buy again for other places in my home

21 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Fabulous Artwork!

The artwork is beautiful, high quality, and thoughtfully curated. Prices are very reasonable for the level of craftsmanship, making it excellent value for money. Highly recommend for anyone looking to add something special to their space.

20 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

Great large canvas painting

MoI ordered a large canvas painting. Once it arrived I was very pleased with the quality and it looks lovely on my wall. There were some issues with the courier losing my package initially but the customer service was excellent and sorted it out for me very quickly with a replacement.

23 listopada 2025
Opinia niezależna

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