Hdlondonart Recenzje 

249
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordering from HD London Art was so easy — choosing which artwork to buy was definitely the hardest part, as there’s so much gorgeous choice! But nothing prepared me for just how stunning the artwork w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely love our wall art. It goes perfectly in our kitchen dining area. Great quality art peace at a reasonable price. Will definitely be buying again from this company in the future.

Reakcja na opinię

Oceniono na 5 z 5

After extensive redecoration I was looking for a largish piece of art and happened on the HD Art website. I was spoiled for choice and finally picked Green Essence and was able to choose size and fram... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Extremely dissapointed with my artwork. It looks nice from a distance but the corners of the black frames are shocking in some corners with big gaps, and one of the set of 3 didn't come with a hook on... Zobacz więcej


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

249 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(249)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 91

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Oceniono na 5 z 5

💯 Recommend HD London Art

💯 Recommend HD London Art. Fantastic quality, fantastic experience regarding ordering to delivery. Great value for money! Customer service first class great company to deal with! Canvas prints I ordered enhanced the rooms so delighted with them!

15 maja 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

Pictures arrived,alittle delay than…

Pictures arrived,alittle delay than promised,but customer services very helpful
Love the prints

28 maja 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

Pleased with my artwork

Looks better in person that online. Glad we went with the XL size

23 maja 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 3 z 5

Order never arrived and no refund. (Refunded)

I have had a terrible experience with this company due to the item not being delivered and refusal of issuing a refund. I ordered 3 pictures that were supposedly delivered via Evri. When I looked at the proof of delivery photo it was delivered to a different address. I got in touch with Evri who told me to contact HD Art who then emailed me stating it’s been delivered and no refund will be issued. Disgusting service so my only option is contacting trading standards. STAY CLEAR OF THIS COMPANY.
Got an email back saying they had a new customer service agent who shouldn’t have told me I wasn’t getting a refund.
Refunded arrived in my account on the 30th of May.

25 maja 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Sorry for the experience here -and for the incorrect “no refund” response from a new team member. Your parcel was shown as delivered by our courier but to the wrong address, and we should have stepped in faster. We issued your refund on 30 May and have reclaimed the loss from the courier on our side, at no cost to you.

If anything is still outstanding, please email me at alistair@hdlondonart.com
and I’ll sort it.

If all is now resolved, we’d be grateful if you could consider updating or removing the review to reflect the refund.

— Alistair, Director, HD London Art

Oceniono na 4 z 5

Stunning Artwork

Whilst our original order never arrived, a replacement was sent, however the medium was not what we ordered. The Team at HD London Art dealt with the mix up (thanks Christine) & the correct Artwork Finally arrived & looks stunning up.

23 maja 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

What an Amazing Company this is

What an Amazing Company this is ! They helped me through everything! Staff there are exceptional.Will definitely be ordering again in the near future!
Wall Art Stunning !

7 maja 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review Wendy!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 5 z 5

Excellent Customer Service

My personal experience with the company has been extremely great! Although it took a while to receive my order or sometimes to wait on their response through email, I was satisfied with the final outcome. When my parcel was delivered, both of my art prints alongside their frames were actually damaged during transit. However, I only noticed the damage on the second product weeks later when they sent me a new replacement for the one I reported. When I sent out another email to make the second report, they kindly delivered another replacement. The wall of our room was bare for a good few weeks, but there was no rush for it. We were grateful that things got sorted out in the end without difficulties. Thank you Christine for helping us out.

14 maja 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review.

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 4 z 5

Resulted in a positive outcome

Update: I can confirm that customer service resolved my issue and arranged redelivery of my canvas, which arrived promptly. The merchandise was lovely, and met my expectations, though it was slightly lighter than anticipated. I was offered a gesture of goodwill, which I appreciated. While the journey was challenging, I’m pleased that it ultimately led to a positive outcome.

I purchased a canvas but mistakenly selected the wrong frame colour. I wanted to notify the company urgently by phone, but that wasn't an option. After reaching out via email and Instagram, I eventually received confirmation that the frame colour had been corrected and the item dispatched, with tracking details to follow.

However, 12 days later—despite multiple emails, which often take up to two days to receive a response—I still have no tracking information and no delivery. I held off posting my review, hoping the situation would improve, but unfortunately, that hasn't been the case.

26 kwietnia 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

Top Company

Top Service! Top Quality! Top Value! Everything Positive and totally satisfied with our purchase. Purchased set of 3 framed canvas which have transformed a large plain wall. Will be buying more.

7 kwietnia 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 5 z 5

Fantastic pictures

Fantastic pictures that really compliment my hallway. It looks stylish and chic! Beautifully packaged and arrived with delivery time frame. I will buy again once I move onto the next project! Thank you 😊

14 lutego 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review Kelly!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 5 z 5

Amazing prices and very impressed with…

Amazing prices and very impressed with quality when it came. Customer service was a bit bad getting back to me on changing my order but got there in the end so overall would recommend and buy again .

7 kwietnia 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review Julie!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 5 z 5

Beautiful artwork

Beautiful artwork, exactly what I was looking for. Ordered on 9 March and arrived well packaged on15 March. I was worried about the delivery time and what the quality would be like but I needn’t have worried. Room not finished as yet but prints will look amazing when hung.

16 marca 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review Donna!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 5 z 5

Fantastic Quality & Service

Fantastic service, received within the timeframe allocated, came well packaged and prints are superb quality and look far more expensive than they actually were. A+++

11 marca 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review Lee!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 1 z 5

My journey with this business has been…

My journey with this business has been nothing but stressful. I was extremely apprehensive but I took a leap of faith and went ahead with an order. Firstly, I have not received my order as promised as there is a delay. No contact from the business to make me aware, I emailed them (numerous times and sent an DM)and they advised there is an issue that is causing a delay. I researched the business and to my surprise other customers were experiencing the same issue weeks before I placed my order, so instead of updating their website to reflect these delays they chose to continue as usual. I advised them that I am leaving country in a week’s time so this is the timeframe you have to rectify this situation. They apologised and advised on the 5th working day that they have shipped the order via express delivery, but to my surprise they have printed the label and have yet to even hand it over to the courier, so the order has been sat with them over the weekend.
I have no other choice but to take matters into my own hands to get this order cancelled with the bank and my funds returned. I cannot trust that they are who they claim they are.

16 marca 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Hi Zelika,

I’m really sorry for the stress and the poor communication here. I can see your order was only marked as dispatched on the 5th working day after purchase - hands up, that’s on us - and it clearly didn’t arrive in time for your travel window.

From what I can, the artwork is now showing as delivered and no chargeback so I presume everything is resolved here. Be sure to get in touch at alistair@hdlondonart.com and I will be happy to help.


Kind regards,
— Alistair, Director, HD London Art

Oceniono na 5 z 5

Great Experience:)

18 marca 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 5 z 5

I am really pleased with the framed…

I am really pleased with the framed pair of canvas pictures that I ordered. They are of great quality, the service was efficient and communicative throughout and they give new depth to my living room. Thank you 😊.

25 lutego 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review Louise!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 5 z 5

So pleased

Really pleased with the canvases I ordered and the prompt and efficient customer service when one arrived damaged. The website works brilliantly and options for each picture is great. Also ordered 2 prints which are high quality and waiting to be taken to be framed and hung in our holiday home. I would recommend this company and look forward to buying more pictures. Thank you.

6 lutego 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 5 z 5

My pictures arrived very promptly and…

My pictures arrived very promptly and beautifully packaged. Very true to their image online very pleased with my purchase.

10 lutego 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review Lisa!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

Oceniono na 5 z 5

The best picture frames

Frame is excellent quality and contains glass, yey!! Shipping is prompt too. Repeat customer and just as happy the second time as the first.

20 lutego 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Many thanks for the positive review Golam!

Hope to see you back at HD London Art soon.

Kind regards,
Christine - Customer Service

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