Hdlondonart Recenzje 

249
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordering from HD London Art was so easy — choosing which artwork to buy was definitely the hardest part, as there’s so much gorgeous choice! But nothing prepared me for just how stunning the artwork w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely love our wall art. It goes perfectly in our kitchen dining area. Great quality art peace at a reasonable price. Will definitely be buying again from this company in the future.

Reakcja na opinię

Oceniono na 5 z 5

After extensive redecoration I was looking for a largish piece of art and happened on the HD Art website. I was spoiled for choice and finally picked Green Essence and was able to choose size and fram... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Extremely dissapointed with my artwork. It looks nice from a distance but the corners of the black frames are shocking in some corners with big gaps, and one of the set of 3 didn't come with a hook on... Zobacz więcej


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

249 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 80% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(249)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 91

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Oceniono na 5 z 5

Quality artwork at reasonable prices

I bought some canvas prints from London Art and was impressed with the quality and the framing they did. With canvas prints they leave a small flash gap between the frame and canvas stretcher, which is a good detail. They were also good value at a discounted price. We were so impressed we purchased another two sets of framed prints - also very good quality. Didn't have to wait long for them either.

29 lipca 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

Quality customer service

Would highly recommend. Excellent customer service and will definitely use them again.

8 września 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

HAPPY CUSTOMER

Great experience with this company! Good communication, great products, and fast delivery. Keep up the good work, folks!

20 sierpnia 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

Great company

Great company, order received promptly, absolutely love my framed canvas , I ordered another one soon after and equally as pleased with my second purchase will definitely use London art in the future

11 sierpnia 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 1 z 5

Avoid this company!

Avoid this company!! the quality is shocking and certainly not worth the amount paid! They also dont offer refunds as the prints are “bespoke” how are they bespoke when there set sizes that anyone can order!!! Rubbish service and cheap prints. Never again!!! Dont waste your money. Im not happy.

19 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Wall art

I have ordered a set of Santorini canvas with black frame and couldn't be more in love with it! They arrived quickly and they are stunning piece of art. My hallway looks fantastic! :)

22 sierpnia 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

Outstanding wall art

Bought 3 lots of wall art from HD London and they are all outstanding.
Delivery was a couple of days slower than advertised but when I asked for an ETA I received a response immediately.
Well worth the money.

31 lipca 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

Framed cavas Whisper Grey

I ordered a Framed Wall Art Canvas and put the wrong colour frame on the order I got in touch with Hd Londonart and they changed it for me. It arrived today 21st August and I am really pleased with it. Great customer service and highly recommend them

21 sierpnia 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

Glacier picture

Picture arrived within 2weeks with updates along the way, glacier picture with black frame,large is beautiful just what I wanted fits perfectly behind my 2 seater sofa and blends in with my other decor I love it 5 stars

1 sierpnia 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 1 z 5

Unfulfilled order and emails ignored

I am currently sitting in the dark as to where my 2nd print is. I received one print out of 2. Christine has ignored last 3 emails of me trying to chase up this up??
I have just received an email requesting me to rate them after the sale. I haven't received order!! For the 4th time, could someone please contact me regarding this order!!! This order was placed July 25th

25 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Customer service is 5 star

I ordered 2 xl framed artworks , unfortunately due to evri only one was delivered - after contacting the team at HD London Christine from the customer service team got right back to me has already sorted out a new replacement coming to me and kept me updated constantly 5* service from start to finish highly recommend

17 sierpnia 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

Excellent service and fab pics look…

Excellent service and fab pics look amazing in my bedroom . I incorrectly ordered the wrong frame emailed and received an email straight back confirming they would change the order fantastic service I will be ordering again !

27 lipca 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

Beautiful artwork

Beautiful artwork, lovely designs, looks very luxurious and arrived in perfect condition. They are ready to hang too which is really useful!

15 sierpnia 2025
Opinia niezależna
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Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 5 z 5

The most beautiful pieces of art ☁️

The most beautiful pieces of art ☁️
The quality is unreal, and I love the fact you can choose any colour frame to match your home. All of thier art pieces are so beautiful I’d have the all if I could 😍 absolutely perfect 🤍

14 sierpnia 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Thanks a lot for the positive feedback. Hope to see you back at HD London Art in the future :)

Kind regards -
Christine, Customer Service

Oceniono na 3 z 5

Will never use this company again

Purchased four prints, two were duplicated. Emailed the company multiple times they said they would be in touch but to no avail. Now forced to contact my credit card provider for a refund. Absolutely appalling customer service.

Further update, now have the print thanks to the founder, Alastair’s intervention.

25 lipca 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Hi,

Thanks for the understanding & confirmation that the missing print has now arrived. Apologies your experience at HD London Art wasn't a 5* experience on this occasion.

Hope to see you back in the future!

Kind regards,
Christine - Customer Service Manager

Oceniono na 5 z 5

Very good quality artwork and frames, whether canvas or prints.

I ordered some artwork from HD London Art. (A pair of framed canvas prints called Monaco.) We had to wait a few days for the frames to be added, but they are very good quality. They are quite light, were easy to hang on the brackets provided, and have a small flash between the edges of the canvas stretcher and the black frames, which is a good design detail. We were so impressed that my partner ordered some more framed prints - a set of two called Storm and a set of three called Black and Gold. Stunning!

7 sierpnia 2025
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Odpowiedź od Hdlondonart

Hi David,

Thank you so much for the thoughtful review - it really means a lot. We're so glad to hear both you and your partner were impressed, and we love that the quality and design details came through clearly. The fact you placed another order is the best feedback we could ask for!

Thanks again for your support - we hope the new sets look just as stunning on your walls.

Best regards,
Alistair
Founder, HD London Art

Oceniono na 5 z 5

White, Beige, Grey abstract canvas

Took just under two weeks to arrive but it was definitely worth waiting for. The picture is absolutely stunning. I cannot fault the Customer team any time I emailed I received a response very promptly. Will definitely order again.

12 sierpnia 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Hi Fiona,

Thank you for the lovely review! We’re so happy to hear you’re loving the piece - and really appreciate your patience while it was being handmade. Delighted to know the canvas was worth the wait and that our team looked after you along the way.

We’d love to welcome you back again soon!

Warm regards,
Alistair
Founder, HD London Art

Oceniono na 4 z 5

Worth the wait…..

I absolutely love the set of three framed canvas pictures I ordered which are of great quality. I did have to wait a whole month to receive them which was very frustrating but in all honesty they were worth the wait. I only wish they had been up front about the long delivery time as they are worth waiting for. They were very kind enough to give me a good refund for the wait which was amazing and appreciated. Would definitely recommend but accept you may have to wait.

12 sierpnia 2025
Opinia niezależna
Logo Hdlondonart

Odpowiedź od Hdlondonart

Hi Karon,

Thank you so much for taking the time to leave such a thoughtful and balanced review. I'm genuinely sorry you had to wait so long for your artwork - I completely understand how frustrating that can be, and I really appreciate you sticking with us through the delay.

You're absolutely right - we should have been much clearer and more upfront about potential delivery times. We’ve had a huge spike in demand recently, and while that’s exciting for a growing business, it has also caused some delays in production and dispatch that we didn’t handle as transparently as we should have. That’s something we’re actively working on improving now, both on our website and in how we communicate with customers directly.

I'm really glad to hear that you loved the final pieces and that the refund helped take some of the edge off the experience. But most of all, thank you for your understanding - and for still recommending us despite everything.

We’re learning and improving all the time, and your feedback genuinely helps us get better.

Warmest wishes,
Alistair
Founder, HD London Art

Oceniono na 1 z 5

Poor customer service

This company are so very difficult to deal with and get any issues resolved. There is a long delay in email reply’s and never by the same person, no consistency in helping you. No telephone number to speak to someone. I placed an order incorrectly, I contacted the company by email that very same day and explained my situation, I was told by email that I could emend the order, they acknowledged my order change. 1 week later after daily emails to get updates, I was told that the order has gone into production today (12th Aug) and therefore could not be changed?
I would not recommend using this company, I’m very disappointed with the service I’ve experienced.

5 sierpnia 2025
Opinia niezależna

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