HarmanKardon Recenzje 

Citation bar defect. Geweldig geholpen met een coulance omtrent garantietermijn daar deze net was verlopen. Gewoon top.

An expensive set of desktop speakers (soundsticks II) that worked for a year. The company has refused to repair them and only offered me 20% off a new system. But I don't want to buy another set that won't last more than a year. They look nice, and in fairness the sound was great, but given the short lifespan, really not worth the money.

Jeg har haft flere Harman/Kardon produkter gennem tiden, bl.a. BDS-270 lydsystemet, 3 forskellige Onyx højtalere, samt Soundsticks III. Fælles for dem alle har været, at de spillede fint en periode, for derefter at slukke spontant af sig selv, selvom de ikke blev belastet. Jeg tillader mig derfor at konkludere, at standarden på de indvendige komponenter må være af særdeles ringe kvalitet.

One star is too much for their customer service. They are lazy pieces of $hit that refuse to help even if you beg them. I've been trying for months to get someone to solve my "simple" issue. I keep getting the same "standard" response with zero effort from their side. My last hope is that someone at HK sees this and decides that they actually care about their reputation and tries to help me, but I'm not holding my breath.

You'd think after you spend $2000 that they would actually make even a little effort to try and help their customers.

4 F*king months of begging.

THIS IS SUCH A WATE OF MONEY. My frustration and anger is brimming.

Bought a Harman Kardon Allure Portable Speaker last year. Was able to turn it on and that’s as far as we could get after months or trying.

Buttons were unresponsive, the manual was far from helpful, there was no information online to help and the app is utterly poor in every aspect. This piece of technology is utter crap and a real waste of money.

Extremely disappointed and angry - it won’t even sell for parts.

het is het ping pong spell En niet een behulpzame persoon. mijn bestelling is gestolen door een medewerker van dpd En ik kan niets uitleggen elke keer als ik bel, hoor ik hetzelfde antwoord dat ik moet wachten. Ik moet aangifte doen bij de politie, maar ik weet dat mijn geld weg is. Nooit meer jbl een harman kardon ding ga moopen

This company is terrible, Someone used my PayPal to buy something. I contacted both PayPal and this Herman whatever company and advised them this was a fraud. I caught this before it paid and shipped. This company shipped the item anyway. Very bad business practices. I would not do business with them.

Recommande cette marque . J’ai l’enceinte HK onyx studio depuis plus de 4/5 ans toujours au top la batterie et son super !

I ordered a JBL soundbar and in-ear headset the 12'th of July. I didn't receive any confirmation about my order and I contacted them. They responded right away, I told them about my missing confirmation, and they got my info and a second later, an email popped in my inbox. They sent it at the 13'th and I was told that I would receive my order Friday the 15'th between 08 am and 5 pm, and around 09 pm i hadn't received anything. I contacted Harman again and the next morning they responded that they were very sorry about the delivery, and if i hadn't received my package at Monday the 18'th, I should contact them again.

I can only say, that I love JBL/Harman Kardon's products and I only have the best experiences with them.
Regarding the service experience from Harman this time around. It was one of the best services that i have ever received.

Subwoofer ging kapot. Daarna gaan googlen blijkt een veel voorkomend probleem. Helaas konden ze me niet meer helpen. Kan dus nu de hele set wegdoen. Zeer jammer en slechte service. Oh ik kreeg wel een kortingsbon van 20% om een vervangende sub te kopen. Alleen word de sub die ik nodig heb niet meer geleverd! Geluidskwaliteit is goed alleen dat is niet het enige wat een brand goed goed maakt. Dat blijkt maar weer. Voor mij nooit meer harman kardon.

We tried to obtain some support from HK after our equipment has issues after less than 1.5 years, but out of standard warranty. It is close to impossible to have a unit repaired - after-sales support is inexistent. HK equipment basically works for a long it works (in our case 1.5 years), then you need to trash it - no repair possible.

I ordered a portable speaker but it was bigger than expected. I requested to cancel my order and they immediately canceled and fully refunded. The customer representative was very courteous and respectful.

Gisteren een Harman Kardon speaker gekocht bij de MediaMarkt. Helaas na een dag viel hij steeds uit. Van alles geprobeerd maar geen succes. Wij terug naar de MediaMarkt en konden natuurlijk geld terug krijgen maar we wilden toch graag een dergelijke speaker hebben. Stond er op de afdeling iemand van Harman, we legden ons probleem uit en tot onze verbazing zegt hij, u woont in de buurt? Dan kom ik zo even langs om te kijken of ik het op kan lossen. En inderdaad, binnen een kwartier was hij er en probleem opgelost met de mededeling dat we hem altijd kunnen appen/bellen. Justin, super bedankt, Harman wat een top servive

Zeer slecht
Ze zijn van niets op de hoogte!!!!!

Purchased Akg earbuds, paid the higher price for the quality, however its not working properly and the customer service received from countless emails back and forth is useless!! They really try put you off asking for replacement! Do not purchase from them!

Purchased earbuds directly form JBL online they came faulty. They refused to refund/exchange. I sited consumers act, next day they changed their mind.
I returned the item on 10th January they have yet to do the right thing.
They have demonstrated on several occasions that they simply don’t care.
Purchase JBL, Harmon Kardon or AKG at your peril. If all goes well, no probs. Any issues you’ll have a fight on your hands.

Ordered on 29/12/21, email said expected to deliver within 4 working days. Full payment was taken obviously, I tried to cancel the order on 01/01/22 as it had not been shipped and my health circumstances had changed therefore would not be fit for purpose as I am unable to move it around, got a shipping notification on 05/01/22 when I tracked the order it said delivery to Oldham was on the 07/01/22 between 10:00 - 16:00, waited in all day and nothing turned up. In the mean time I got fully refunded…then payment took back out again the day after ? Which is very bizarre.
Today is 13/01/22 still no sign of the item nor the tracking says anything about out for delivery. All in all an absolute shambles and I wouldn’t recommend purchasing via JBL / HARMAN.

Al 3 maandenlang bezig om de sup te connecte met hulp van Harman en de helpdesk van harman maar uiteindelijk de sup maar terug gebracht naar de winkel daar is zelf de vertegenwoordiger van harman mee bezig geweest krijg het niet voorelkaar.
Voor mij geen harman kardon citation meer.

Top klantenservice! Klacht netjes en correct afgehandeld en nog snel ook. Alleen maar lof voor dit bedrijf. Voortaan bestel ik mijn product meteen hier ipv bij een tussen persoon. Tussen persoon deed moeilijk over garantie, waar ik bij direct contact met Harman, gewoon kreeg te horen dat ik dat wel recht op had. Dikke pluim

Will never buy this brand again. I Have the subwoofer in for repair since August and Harman Kardon has still not supplied the correct part to their repaired, next week it will be 3 months. This is not a reliable brand and I suggest people stay away from it.