HarmanKardon Recenzje 168

Oortjes gekocht september 2022, mei dit jaar terug gestuurd ivm storingen. Inmiddels wederom alweer twee weken op en neer aan het mailen met de klantenservice, maar die zijn niet in staat om door te pakken. Mooie producten, maar slechte service. Erg jammer! Dit is de laatste keer dat ik JBL/HK koop.

Rene and his colleagues in customer service were exceptionally helpful when I foolishly fell for an eBay con. They swiftly confirmed that my JBL Flip 6 was counterfeit giving me the ammunition I needed to obtain a full and unconditional refund under the eBay "Money Back Guarantee".
Lesson learned - if the price is ridiculously low on eBay do your homework first and save yourself time and frustration
They then offered me a discount voucher to help sooth my chagrin and facilitate my purchase of the real Mccoy!
eBay were on the ball too.
Thanks to all.

1 ster is eigenlijk al teveel heb de citation 700 compleet met woofer en surround speakers 2 jaar geleden gekocht van alles geprobeerd maar werkt voor geen meter heb meerdere keren contact gezocht met het servicecentrum van harman cardon maar deze laten ook niets van hun horen
Mensen verzin voor je begin ik zeg
Niet kopen

Geluid van de TV zonder de HK Enchant 800 is een pak beter. Dus 0/10 voor geluid gekoppeld aan TV. Dan maar in de fitness gezet. Geluid is top maar noch wifi noch BT werkt. Android vindt de HK wel maar kan niet koppelen. Alle tips die ik op internet kon vinden zijn uitgetest zonder enig resultaat. Dus alweer 0/10 voor BT verbinding en WIFI. Veel geld uitgegeven voor nothing at all. Nooit meer HK.

You can literally spend THOUSANDS of dollars on an HK product, in my case it was TWO GRAND on an Enchant 1300 soundbar and matching wireless 10" sub.

While it works, sometimes, and the sound is reasonable, though nothing to write home about, the bottom line is that there is NO way once a given product has a firmware update available to actually update the product. I have seen reviews about many, MANY different products of theirs, not just mine stating the exact same thing. They have apps that you cannot download, and if on the off chance you can, they do not work, simple as that. Check out play store, search harman kardon, and look at the thousands of glowing 1 star reviews.

The directions literally say the firmware is available on their site, it is NOT, in fact, there are NO firmware updates for ANY product on their website, so forget about dropping it on to a FAT formatted USB drive as the instructions clearly tell you to do. Google Home, forget about that as well, it doesn't see your HK product, period, ever.

The product "experts" are in a call center in india, do not speak fluent English, have NO familiarity with ANY hk product, make it very clear they possess ZERO fks to give, and are condescending at best, or will just hang up when it is clear they don't know and don't choose to "assist" any longer because their metrics are more important to them. There is no US based number to call, you will NEVER speak to an American, much less a native English speaker, MUCH LESS an "expert" of ANY kind.

Harman, a once truly lauded brand is a shell of what it was. They don't care and it shows. Save your money. Go to another brand, hell, even SONY at this point is a better option, and may very well sound better. That's a bold statement. 2 grand out the window on a product that simply doesn't work.

Harman offers NO customer or product support, regardless of price paid. You have been warned.

They really ought to change their tagline to, "Harman, because FK you."

Definitely not bad. They are making clear equipment that gives great bass, trebles, good equalization and clear tone of sound. I like it. I like cars that have harman kardon sound system built in. they usually turn out to be the best ones that gives you the best atmosphere in a closed environment.

Habe ein Harman Kardon FLY BT-In-Ear-Headset gekauft. Beim Versuch das Teil das zweite Mal zu laden (mitgeliefertes Kabel wurde benutzt) ging die Ladebuchse kaputt. Da beim Telekom Online Shop gekauft wurde, dort auch reklamiert, mehrfach die Reklamation wiederholt ohne eine Reaktion, am 01. September 2023 das Headset an die Telekom zurückgeschickt und die Antwort erhalten der Vorgang wäre außerhalb der Reklamationsfrist.
Leider erhält Harman Kardon nun eine schlechte Bewertung aufgrund der Unfähigkeit ihrer Händler einen vernünftigen Kundenservice zu bieten. Bei einem Tausch des defekten Geräts hätte die Bewertung besser ausfallen können.

I have a Citation One speaker that worked perfectly till my Internet network changed and the speaker would not connect.
Contacted the technical department for help.
Absolute waste of time.
Gave them all the information about the unit, model, serial No, problem what I tried to get the unit to reconnect.
Virtually every email from them ignored my responses to the previous email.
We're told numerous times the unit would not reset and wipe the information stored in it. Every response asked me to reset the unit and then look for the unit in the available WiFi on my phone.
Despite being told the unit was showing no Internet on the Internet light. This seemed to be the response every time.
I still have a unit thst will not work and no response now from their technicians

Comme d’autres l’ont déjà mentionné, Harmann kardon ne souhaite pas mettre à jour ses équipements et son application. Résultats des enceintes Omni impossibles à utiliser en Wi-Fi et ceci peu de temps après leur achat. Si cela ne s’appelle pas de l’obsolescence programmée… malgré de nombreux courrier la seule solution proposée est une réduction sur l’achat de nouveaux équipements. Avoir ces méthodes en 2023, est une aberration. Et travaillant sur le Wi-Fi, je suis persuadé qu’avec un peu de volonté, la solution n’est pas très compliquée.
Mon conseil est donc de fuir cette marque sur les enceintes connectées. Ils sont peut être bon sur le son, mais complètement incompétent en réseau. Et ont de plus une politique archaïque.

Ik heb al jaren een soundbar van HarmanKardon. Bij het installeren op een nieuwe televisie enkele problemen. Technische vraag gesteld aan de klantenservice via WhatsApp. Zijn al 14 dagen... aan het uitzoeken waar het probleem zit. Communicatie is erg slecht en traag. Kwaliteit vn de soundbar is top

Heb een dure soundbar en subwoofer gekocht betreft enchant 1300 en subwoofer 800
Prijs 1800 euro denk je super spul
Nou na 3 jaar probleem met soundbar opgestuurd na harman cardon
Willen helemaal niets doen qua coulance
Kosten 500 euro nou dat ga ik niet doen
Krijg nu nog rek van opsturen en terug sturen en onderzoek kosten
Dus dit was mijn laatste harman kardon set
Koop dit nooit waardeloze kwaliteit

My son's Charge 5 wasn't charging. Called HK and they swiftly arranged for the despatch, repair and return of his speaker in perfect working order.
Great customer service also.
Well done

I bought a pair of hard-wired Harman kardon citation 100 mk2 speakers around mid July last year 2022 and being older person I struggled with setup and pairing and the instructions were very limited. I ultimately found the harman kardon website and help line and eventually got everything going but for a few days one or the other speaker would randomly drop out. Eventually they settled down and things worked okay on the occasions I listened to my Spotify at home but mostly I'm in my car or at work. Anyway I decided to get a new Samsung S22 phone and tried to set up the speakers to my new phone and it has been hell. I've spent hours on the phone with Harman kardon help line. First one speaker couldn't find my Bluetooth then overnight, weirdly, the other speaker started working so I had to ring the call centre again to try and get some understanding. The speakers are consecutively serial numbered with one ending in 39 and the other in 40. Despite more hours on the phone on the second day the other speaker cannot connect to Bluetooth Despite resetting and turning off and on. One suggestion was to try on another wifi which I did today at a friend's but same result. I rang a repair organisation who suggested it could be a firmware issue whatever that is. I tried putting them back on my old S9+ Samsung but same result. I couldn't find my receipt in the boxes and instructions only the original trouble shooting pages they emailed me back in mid July last year. I'm not sure if harman kardon automatically sends out firmware updates but there's a service port plug in the speaker but harman kardon advised me that it's not for customer use only the factory to load onto at the factory. In any event for speakers that cost $600 a year later the lack of knowledge support from harman kardon is very disappointing. They said there's nothing more they could do to help me. They just expect you to throw the speaker away and buy another one. I certainly wouldn't buy another harman kardon speaker. They used to have a good name. It's all about customer service and their people have very little ability to know what to do about something that should be an easy fix on near new rarely used speakers. They should have someone to look at it their end I can send it back in the original box. Looks like the Harman Kardon business won't be around much longer. Beware out there!!

Bought a Bluetooth speaker on their website which is clearly stating a delivery of 3-5 days. After 4 days I could see on their website that the order was still processing. Contacted their live chat to enquire about the status of my order to be told bull***ts by the agent stating that I reached technical support and they couldn't help me. Didn't offer any resolution. Appalling customer service

Wat een slechte kwaliteit geluid komt er uit ik snap wel dat ze ze weg gaven bij een telefoon dit raak je anders aan de straatstenen niet kwijt. Gemiddelde speaker van ali expres is beter en dan kosten ze 30 euro en niet 300. Wat een afgang .Ziet er wel mooi uit

Måske spiller mine manglende IT-evner ind her, men det er endnu aldrig lykkes mig at få vores fire Harman Kardon-højttalere til at fungere tilfredsstillende sammen med google home og en iphone. Jeg har sat dem op et utal af gange og hver gang kobler de af systemet igen. De er pæne og har god lyd, men på grund af den elendige brugervenlighed, har jeg mest lyst til at smide dem ud af vinduet. Jeg ville aldrig købe dem igen.

No email response on my order. Was hung up on by customer service. I do not recommend doing business directly with them. Highly recommend going through a reputable store.

5 Omni et un adapt à mettre à la poubelle !!! Et oui, l’application HK n’évolue pas et devient incompatible avec les évolutions de nos ordinateurs et téléphones portables. Seule offre : une réduction de 25% si j’achète un produit similaire. Bref, on me propose de dépenser plus de 1200 euros, jeter toutes mes enceintes et mes yeux pour pleurer. Honteux

Citation bar defect. Geweldig geholpen met een coulance omtrent garantietermijn daar deze net was verlopen. Gewoon top.

An expensive set of desktop speakers (soundsticks II) that worked for a year. The company has refused to repair them and only offered me 20% off a new system. But I don't want to buy another set that won't last more than a year. They look nice, and in fairness the sound was great, but given the short lifespan, really not worth the money.