Awful and slow service. Not worth the money. Avoid and pay for a better rated insurance policy and save yourself months of hassle waiting for them to settle your clam.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We parked our car in July at Gatwick in via meet & greet plus when we returned our carit was damaged we spoke to the Manager he took photos and agreed there was damage he said they would be able to... Zobacz więcej
Holiday booked to Italy with father. Father has heart attack day before trip. They wouldn't cover the cost of the flights. Complaints procedure nonexistent. Premium phone line. Totally unethical. No o... Zobacz więcej
Dropping the car off was relatively straight forward. The collection was terrible, we were left waiting in the pick area for 40 mins with 2 small children at 1:15am. The staff at the collection poin... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Your online home for great Travel Essentials. Get cheap Travel Insurance, Ski Insurance, Airport Parking, Hotels, Lounges and Car Hire from EssentialTravel.co.uk
Dane kontaktowe
The Thomas Cook Business Park, Coningsby Road, PE3 8BL, Peterborough, Zjednoczone Królestwo
- 08458035434
- product@essentialtravel.co.uk
- www.essentialtravel.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Essential Travel Insurance
Hayley Squire who works for the company is a true asset, nothing was too much trouble for her. I would certainly recommend this company to family and friends.
Hassle free and quick
Hassle free and quick. Details in Email before I put phone down. Good explanation and very helpful.
Easy to purchase .instant chat helpful.
Very simple process and great that I…
Very simple process and great that I can get insurance for my son when he is away on his school residential!
Quick Easy and affordable
Quick and easy.
Feedback
My call was answered quickly and Customer service agent was helpful and explained everything really well. Policy arrived within minutes of ending call.
Getting Travel Insurance was very easy
Getting Travel Insurance was very easy. The website literally walked you through the process and it was extremely quick.
Friendly efficient service
Friendly efficient service. Have been with essential for some years now, which speaks for itself.
Very fast
Very fast, especially if you have no health problems to declare, also very affordable cover. I always use Essential Travel.
Hotel was OK for an overnighter
Hotel was OK for an overnighter. Very cramped and no lift to the lower floor where we stayed. Apparently the only twin rooms though. It would have been nice to have had that information prior however. Had I brought my mum she would not have coped without a lift. It should be stated on the booking... Stairs only access 😊 otherwise clean and comfortable but cramped.
I would recommend Essential Travel as I …was very impressed with the service.
I would recommend Essential Travel as I paid for airport parking and everything was perfect. It was good experience and value for money and cut a lot of hassle with taxi's.
Works well
quick and easy no messing about trying to pay on the day.
Great service - top marks all round
Great service. All went really well. We especially liked the pick up - our flight had been delayed & we were very pleased we didn't have to lug luggage on & off buses. Will certainly use this company again.
Mostly fine but experienced a issue on return. Still happy with the service.
Booking was straightforward from what I recall. . Entry machine recognised number plate and issued individualised ticket. Parking was easy. The ticket had a space to write down the Zone and Row number. I suggest you write down the bus stop number as well, as some zones have more than one bus stop so useful to know for your return.
Everywhere in the airport you scan your boarding pass face down but the exit machine requires the ticket to be face up! In the past, the number plate was recognised and the barrier opened. This time, the machine asked for the entry ticket which I was not prepared for. When I found it, I was asked for a £165 payment although I had already prepaid. Luckily there was no one behind me and I was able to reverse out and park up to enable me to see the cashier. The issue was quickly sorted out and seems to have been caused by 'the system' not linking my car to the booking at the outset. LESSON : WHEN BOOKING ENSURE YOU HAVE INPUT YOUR CAR REG BEFORE ACCEPTING THE BOOKING.
Despite this problem I am happy to give four stars as usually everything is hassle free and I know the car will be safe. Will happily use again.
Only 1 critisism
Only 1 critisism, your form does not have the facility of recording the expiery date of previous insurance / or policy no.
Excellent
Excellent, great price including full English breakfast. Downside is needing a taxi to get to the airport. Would stay again.
The whole parking experience worked really well.
The whole parking experience worked perfectly both on departure and arrival. Very quick procedure and located directly next to airport departures/arrivals. We will certainly use this parking again.
Hotel is run down
Hotel is run down . rooms are more like a hostel than a hotel . staff are pleasent and breakfast was ok.
Although they were difficult to contact …
Although they were difficult to contact when I had an issue, they were eventually very helpful when I needed to change the booking last minute.
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