Southampton Cruise Parking Services Recenzje 

776
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy to book, and follow up questions were answered swiftly. Once there, friendly staff welcomed us then removed our luggage from my car and onto shuttle bus, where we were taken to cruise terminal. W... Zobacz więcej

Oceniono na 5 z 5

We parked here end July. Very easy arrived check in then our car was moved to undercover storage. Very helpful driver took us to our cruise drop off point chatted on the way aboutbthe port a... Zobacz więcej

Oceniono na 1 z 5

On arrival everything went to plan but problems with the pick up leaving me stranded. Eventually made my return journey to collect my vehicle by taxi. Other firms have vehicles that have identifia... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just used this company for our P &O cruise and we thought the service was excellent. Straightforward drop off of our car and on route to the terminal within 10 minutes. On our return we took our lugga... Zobacz więcej

Informacje dotyczące firmy

  1. Parking park & ride
  2. Transfer lotniskowy
  3. Parking
  4. Usługa parkowania samochodów

Napisane przez firmę

Southampton Cruise Parking Services (SCPS Indoor & Secure) provide the ultimate cost-effective cruise parking facility located at Southampton port next to Dock 20. We offer a swift park-and-ride experience with a complimentary shuttle transfer that takes you to all cruise port terminals within around 5 minutes traveling time. Our facility stands out from other cruise parking providers as we provide exclusive ‘indoor and secure’ parking, providing a safer alternative as your vehicle is placed within our securely locked compound with the added bonus of your car being returned nice and clean without any seagull residue. We provide you with peace of mind by logging mileage and taking photographic evidence of your vehicle upon arrival to ensure it returned to you in the same condition you left it. We guarantee that your car remains within our premises and have comprehensive car insurance to cover any unlikely event that your car could get damaged whilst we are manoeuvring it on-site. Book with us today, letting us keep your car safe whilst you cruise away.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

776 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(776)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 203

Napisz recenzję
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Oceniono na 5 z 5

Seamless service

Easy to book, and follow up questions were answered swiftly. Once there, friendly staff welcomed us then removed our luggage from my car and onto shuttle bus, where we were taken to cruise terminal. Whole process taking little time. On cruise return, followed instructions, and was promptly contacted by our driver explaining exactly where he was waiting. Again luggage taken care of onto shuttle then into my car on return to parking. All in all pretty seamless process, would highly recommend, and if lucky enough to cruise in the future, would trust my car with Cruise Parking.

18 września 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

We parked here end July.
Very easy arrived check in then our car was moved to undercover storage.

Very helpful driver took us to our cruise drop off point chatted on the way aboutbthe port and what to do when we return home.

Once back in Southampton we phoned to say ready for pick up, didn't have to wait to long. Car ready and waiting for us.

Will definitely be booking again for next year.

24 lipca 2026
Opinia niezależna
Oceniono na 2 z 5

Not enough buses or drivers

The delivery to the cruise ship was ok, fairly timely. But the state of the 17 year old minibus gave us a clue to the service to expect. Coming back from the cruise ship this morning was extremely poor. We waith 1 hour 10 minutes for the pickup at the terminal. The excuse was bad traffic, which it was. But they had just 6 minibuses serving 5 cruise ships! It is never going to work with very long delays. Won't use again, but you get what you pay for! My recommendation to this company is to use bigger buses, or more buses. You cannot keep taking people's money and providing this poor level of service, the traffic is irrelevant.

29 sierpnia 2026
Opinia niezależna
Logo Southampton Cruise Parking Services

Odpowiedź od Southampton Cruise Parking Services

Hello Mr Woods,
We are sorry that you experinced bad traffic on the port which delayed your return journey.
But we are glad that your outward journey was good and that your were able to have peace of mind that your car was kept safe with us in an undercover warehouse.
We do always aim to collect people as quickly as we can, but unfortunately working on a busy port means that on occasion there can be extra trafiic which is out of our control.
Regards, Southampton Cruise Parking Services.

Oceniono na 5 z 5

Simple smooth service

Simple booking system. Very helpful and friendly staff. Plenty of updates and clear communication. Would highly recommend this company to take care of your vehicle and get you to and from the cruise port with no issues.

16 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Cruise parking August 26

Just used this company for our P &O cruise and we thought the service was excellent. Straightforward drop off of our car and on route to the terminal within 10 minutes. On our return we took our luggage off the ship ourselves and messaged the company to say we were on our way just before we disembarked. We messaged again when we reached their flag collection point and they arrived 2 minutes later. At the depot someone was waiting with our keys and our car was outside the entrance ready to go. All the staff were very pleasant and we would thoroughly recommend this company.

21 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Cruise holiday parking

Great service provided by the company. Instruction to car park clear and easy to follow. Within 5 minutes of completing paperwork our transfer to the port was made. On our return the minibus picked us up within 15 minutes of my text. Our car was ready for us to drive away in when we got to car park. Would use again when we go on a cruise from Southampton.

19 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

On arrival everything went to plan but…

On arrival everything went to plan but problems with the pick up leaving me stranded. Eventually made my return journey to collect my vehicle by taxi.
Other firms have vehicles that have identifiable logo's i.e. Penguin.

Most disappointing was the lack of respect and no apology. Lesson learnt.

1 sierpnia 2026
Opinia niezależna
Logo Southampton Cruise Parking Services

Odpowiedź od Southampton Cruise Parking Services

Dear Mr Simms,
We are very sorry that there appeared to be some confusion on where we pick you up. We did send our driver twice to come and pick you up at the designated area but you were not there. You then chose to get a taxi to us. We are glad that you experienced a great service with us on your way to your cruise and that your car was kept safe with us for you to collect on your return.

Regards,
Southampton Cruise Parking Services.

Oceniono na 2 z 5

Southampton Cruise Parking

Having made extensive research in to parking for cruise ships at Southampton I picked this company because they appeared to offer the best service at a reasonable cost.
However...
2 days before departure we had still not received information as to where to park or how we would then be transported to the Port. I rang up to be told that because we were a party of 7 we would have to drop passengers and luggage off at the port before the drivers drove the cars to the compound after which the drivers would be driven to the port - similar process on return. Knowing what traffic can be like on cruise departure/arrival dates I was unhappy about leaving most of our party, including small children, unaccompanied at the port whilst I had to drive to the compound and wait for a lift back. Not having been told this arrangement prior to or after booking I asked to cancel the booking. Refund was refused.
I would advice anyone with more than 4 people in the party to look elsewhere.

12 sierpnia 2026
Opinia niezależna
Logo Southampton Cruise Parking Services

Odpowiedź od Southampton Cruise Parking Services

Dear Mr Manser,
Please would you kindly mind double checking which cruise parking company you were booked with, as we have no record of you on our system under your name on this review. There are alot of cruise parking companies and we unfortunately all have very similar sounding names. it is not our company procedure to ask people to drop their party off at the ship first and our emailing system is top notch - with people receiving a very detailed doument within moments of booking with us, so this review really does not match with our companies policies or workings.
Regards,
Southampton Cruise Parking Services.

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