Simple & hassle free shipping. Quality products, in this instance guitar parts, that are very competitively priced, and delivered next day. Very quick comms, order confirmed, dispatched etc. Delive... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Waited 3 weeks for an item that was listed as in stock on their website. After a week, I chased them up to find that they didn't have it in stock, but didn't think to call me or order a new one from... Zobacz więcej
Dolphin Music came up trumps again by giving me 10% discount on Black Friday against a Roland FP-90 Digital Piano which Roland have not yet supplied - having only just launched the product in the USA.... Zobacz więcej
Ordered on an overnight but called them when the item hadn't been delivered after a week. Customer service told me he couldn't understand why but would check and told me that my o/n premium would be r... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Buy all your musical instruments including guitars, amps, and studio equipment at Dolphin Music, the UK's leading online musical instrument specialist.
Dane kontaktowe
L24 9PB, L24 9PB, Liverpool, Zjednoczone Królestwo
- 01514482080
- info@dolphinmusic.co.uk
- www.dolphinmusic.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great product
Really happy with the product I ordered. Arrived on time, in good condition and works well with my PA system. Would certainly purchase from Dolphin Music again.
Cheers.
A professional and pleasant experience.
Recently bought some Focal monitors from them. Contacted them with a few questions which they checked and called me back with the answers.
Highly recommended.
Excellent customer service
Every time I have used Dolphin Music they have being exemplary in their service and customer care.
Thank you, Sophie.
Absolutely marvellous service. Did my shopping from abroad before coming to Liverpool for a couple of days. My contact, Sophie, made it feel like shopping at a local corner store instead of an impersonal on-line robot. Great job, Sophie, thanks!
Excellent Customer Service.
Placed an order, received swift confirmation, and super-fast delivery. Will definitely buy from again.
Excellent Service
I bought 2 Klotz Joe Bonamassa 20 ft. guitar leads from Dolphin Music. Their price was cheapest around and I had them shipped to Ireland in a couple of days. Their service is second to none. Will deffo buy here again!!
Very professional, easy to deal with - next day delivery.
I've bought a number of high end products from Dolphin and the price has been the best, always next day delivery and when I chose the wrong product they exchanged it without fuss. Can't imagine how they could improve but would highly recommend to any distance buyer.
Outstanding service
Website was informative and had everything you need to know, Buying process and tracking of orders all very simple. Customer service over the phone was second to none and delivery cost, time and alerts cannot be better.
Head phones
The headphones were delivered within two days.im more than happy with them. Many thanks
Highly recommended
Brilliant customer service over the phone and next day delivery in time for a gig.
Buying a Guitar
I recently bought a Gibson ES-175 having played one and being unable to find one in the Netherlands.
I bought the guitar shortly before a sequence of bank holidays in the UK and Dolphin contacted me to ask if it was OK to delay the sending to avoid the guitar sitting in the couriers warehouse (cold and damp!) over this period - for once I welcomed the delay!
This is thinking of the product and the customer, the guitar was then received exactly as agreed, bang on time.
Great service.
The guitar was not new as announced with many broken parts
I bought this guitar as new item but this was only the beginning of a nightmare. The expensive GIbson les Paul tradiotional High Performance was delivery without the original packaging and inside a simple ovation packaging without any protection, only the hard case inside the paperboard and nothing more.
The hard case was dented everywhere and the guitar accessories loose inside hitting the guitar and damaging it. The guitar had some small dents as result of that and other cosmetic issues. It was more than evident that this guitar was not new and some of the damages were occasioned in origin. My big question is: How can you sell a guitar as new when you don't send it with the original packaging, without any protection and is such condition? The guitar was sent to Sweden by the way.
I sent a mail intermediately to the customer service after I saw the condition of the guitar and there started another nightmare: return the guitar. After so many failed attempts to collect the guitar that made me staying at home different days waiting for the courier I opened a case in Paypal and the money was refunded with the help of Paypal. All mails from Dolphin were only empty promises.
This is a short version of a longer story but in conclusion: never more from Dolphin, never more from UK (this was my second problem with instruments from UK) and five stars for PayPal. I never got problem with companies in Germany and will continue buying from there in the future.
Great delivery service and always c …
Great delivery service and always competitive on price. No complaints. Will continue to use in the future. 👍
Quiklok DX-749 Height adjustable Musicians stool
Competitive pricing, excellent product and free speedy delivery with regular updates. Very pleased.
Excellent customer service
I ordered a fender for Christmas but it didn't come on their order from Germany. As they knew it was a present they called me straight away to let me know and offer an alternative which I could send back free of charge in Jan in exchange for the one I originally ordered.
This meant I had a present to give Christmas Day and have now decided to keep the alternative.
The company were amazing and answered emails and the phone extremely quickly.
Thank you dolphin music
The Music People
Excellent Customer Service with competitively priced products to match. Happy Customers all round!!!
Great product
Great products at very reasonable prices and really quick delivery. Excellent.
Poor delivery
The product arrived in good condition but due to the courier service and inability to talk to Dolphin music via telephone about it it is highly unlikely that I will purchase anything from here again. DPD was ridiculous and if I know they're delivering for any company I am about to purchase from I will avoid a repeat of the experience I just had. I hate being negative but there were multiple issues. The people at Halfords and Matalan were nice and helpful though!
Excellent Service
Just ordered some Christmas presents from Dolphin and the service and delivery were excellent! The person i spoke to (I believe it was Simon or Stewart, I forgot to take the name down) really helped me out and my order arrived first thing next day even though i ordered in the afternoon. Super happy, Thank You : )
very happy with my itams and company
happy coustomer very fast delivery easy to contack and chat to happy to recommend john mckay
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