Excellent service received from Harry. So professional, patient and knowledgable. I have now booked 2 fantastic cruise packages for next year for 8 adults per cruise and will recommend and continue... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received a promotional email about a cruise and stay holiday at a great price. I contacted agent Harry as we have booked with him before. Harry provided lots of information and tailored the adve... Zobacz więcej
We contacted Andy after seeing our cruise advertised. He quickly understood what wanted- - didn't push us to upgrade- & came back promptly with flights to suit. He always answered our phone calls p... Zobacz więcej
The advisor that I had the pleasure to deal with, Andy, was courteous, knowledgeable and highly professional and proficient in his handling of my booking. He talked me through the whole process seamle... Zobacz więcej
Informacje dotyczące firmy
- Agencja podróży
- również w kategorii:
- Biuro organizujące wycieczki statkiem
Napisane przez firmę
Best Bespoke Cruise Holidays at best prices available, whether it's Asia, Far East, Australia, Africa, Hawaii, Indian Ocean, Caribbean, South America, We got you covered! Bespoke Cruises at affordable prices, ABTA & ATOL bonded company so bookings are financially protected
Dane kontaktowe
66 park way, HA4 8NR, Middlesex, Zjednoczone Królestwo
- 02071830077
- info@cruisekingdom.co.uk
- www.cruisekingdom.co.uk
4,9
Doskonała
387 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Clear pricing & knowledgeable
Clear pricing, great knowledge. Very friendly and gave different options. Arranged a call back and it happened on time
6 maja 2025
Opinia niezależna
Always easy to deal with and best…
Always easy to deal with and best prices. Friendly and knowledgeable staff.
17 kwietnia 2025
Opinia niezależna
Excellent service Andy was very patient…
Excellent service Andy was very patient and helpful and did everything possible to accommodate us,,, Andy’s a credit to the company THANKS
15 kwietnia 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Colin,
We’re so glad to hear that Andy provided excellent service when booking your cruise. Your positive experience is important to us, and we’re grateful for your kind feedback.
If there’s anything we can assist you with, please reach out. We look forward to welcoming you back soon!
Regards,
Cruise Kingdom Team
I got a call back about a Cruise from…
I got a call back about a Cruise from Japan,that I was looking to go with my husband and 23 yr Son & spoke with a Representative called Andy in the last half hour.
I found him very rude.
He said the Cruise is gone & I asked if there was anything else coming up free for 1 Balcony & 1 inside.
He said there is nothing left.
So I put down the phone & he rang back a minute later & said it's available.
I asked his name & I then put the phone down.
I cannot believe the terrible Customer service from him..
Disappointed
Cathy
11 kwietnia 2025
Opinia niezależna
Helpfull,gave very knowledgeable…
Helpfull,gave very knowledgeable advice. Explain all aspects we queried with easy to understand answers, we liked that he did not expect us to get the answer from an app.
27 marca 2025
Opinia niezależna
Harry was very professional
Harry was very professional, knowledgeable and respectful.
He wasn’t pushy as some salesmen can be. Thanks for all your help Harry
25 marca 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Norman,
We truly appreciate you taking the time to share your experience. It's great to hear you were pleased with our service.
We hope to welcome you back again in the future!
Regards,
Cruise Kingdom Team
Andy was excellent and knowledgeable
Andy was excellent and knowledgeable. He went Through the details and looked at the best options that suited us. Due to this great service we further booked another cruise with him. A great asset to your orgainisation
22 stycznia 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Ashwin,
Thank you for sharing your thoughts and booking your cruise with us! We're delighted to hear that Andy, our top seller, contributed to a positive experience. It’s always a pleasure to assist you!
Should you need anything else, please don't hesitate to get in touch. We look forward to welcoming you again soon.
Regards,
Cruise Kingdom Team
Good point of contact informative &…
Good point of contact informative & friendly.
22 lutego 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Robert,
We truly appreciate your feedback and are delighted to know that you had a great experience booking your cruise with us. Providing exceptional service is always our priority.
If you need any further assistance, please feel free to get in touch. We look forward to seeing you again soon!
Regards,
Cruise Kingdom Team
Knowledgeable professional people best…
Knowledgeable professional people best prices
13 lutego 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Daniela,
Thank you for choosing Cruise Kingdom! We’re delighted to know that you had a positive experience booking your cruise. We always strive to provide outstanding service and make your experience as enjoyable as possible.
If you need any further assistance, please let us know. We can’t wait to see you again soon!
Regards,
Cruise Kingdom Team
Harry and advise
As not experienced cruisers we were very cautious about booking with Cruise Kingdom!! However the service we received from Harry is to say the least, way above and beyond expectations!! Thank you Harry for your patience and fantastic service. You are a star 🌟
18 stycznia 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Danuta,
We’re so glad to hear that Harry provided excellent service when booking your cruise. Your positive experience is important to us, and we’re grateful for your kind feedback.
If there’s anything we can assist you with, please reach out. We look forward to welcoming you back soon!
Regards,
Cruise Kingdom Team
Very friendly staff
The staff member (Harry?) was very friendly and polite. He was knowledgeable about the cruise deals and products on offer.
14 lutego 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Brian,
We truly appreciate your feedback and are so glad you booked your cruise with us. Harry always goes the extra mile, and we’re happy to know your experience reflected that.
If you need any further assistance, please feel free to reach out. We can’t wait to welcome you back!
Regards,
Cruise Kingdom Team
Clear and helpful customer service…
Clear and helpful customer service seeking to meet our needs to the letter.
13 lutego 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Stephen,
We’re so pleased to know that you had a great experience booking your cruise with us. Our team is dedicated to providing excellent service, and your feedback is truly valued.
Should you need any further help, please reach out anytime. We look forward to seeing you again soon!
Regards,
Cruise Kingdom Team
Harry was pleasant and efficient
Harry was pleasant and efficient. He is very customer oriented and explained all our options and queries, with patience and knowledge.He made very helpful suggestions, about enhancements for our holiday.
I feel confident dealing with him.
He is an ideal man for the job.
8 lutego 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear M Evans,
We truly appreciate you choosing Cruise Kingdom for your cruise. Harry is dedicated to providing the best service, and we’re delighted to know he made your experience enjoyable.
If there’s anything else we can do for you, please feel free to reach out. We look forward to welcoming you back on board soon!
Regards,
Cruise Kingdom Team
Taking time to deal with questions!
After finding the cruise deal on Travel Supermarket, where the information was clearly displayed, it was easy and quick to get through to Customer Service by phone. Andy was polite, patient and helpful in answering my questions about the package and explaining the T&Cs of the deal, which gave me the confidence to book the holiday. His colleague, Bernie also provided good customer service when I phoned the next day. I'm excited and looking forward to this journey and hope that my experience of Cruise Kingdom will continue to be positive.
21 stycznia 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Leila,
Thank you for booking your cruise with us! We’re thrilled to hear that Andy made your experience a pleasant one. Providing great service is our priority, and it’s wonderful to know we achieved that.
If you ever need assistance or have questions, please don’t hesitate to get in touch. We’re excited to see you again soon!
Regards,
Cruise Kingdom Team
Excellent customer service by Andy
Andy is a very knowledgeable, helpful person who was extremely kind and sincere during our two conversations and was able to book flights to suit us and the whole cruise. Andy explained everything in detail and was in no rush to complete.
Looking forward to now being on the cruise now and hopefully having the same experience. Well done.
16 stycznia 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Susan,
Thank you for choosing us for your cruise! We’re delighted to know that Andy helped make your experience a memorable one. Your positive feedback is truly appreciated.
Should you need any further support, please don’t hesitate to reach out. We’re looking forward to seeing you again!
Regards,
Cruise Kingdom Team
Amazing Andy
Andy was amazing - so knowledgeable, understanding and patient. He was also really quick to respond to phone calls. It was a pleasure dealing with him.
10 stycznia 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Lindi,
It’s always a pleasure to hear from our guests! We’re glad that Andy, our top seller, made your cruise booking process smooth and enjoyable. Thank you for choosing Cruise Kingdom!
Please let us know if there’s anything else we can assist you with. We’re excited to welcome you back soon!
Regards,
Cruise Kingdom Team
Andy was extremely patient with us…
Andy was extremely patient with us answering all questions and going over all the information to ensure we were clear on what we getting.
6 stycznia 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Linda,
Thank you for your kind words and for choosing Cruise Kingdom for your cruise! We’re delighted to know that Andy made such a positive impact on your experience.
If you need any further support or have questions, please reach out to us anytime. We look forward to seeing you again soon!
Regards,
Cruise Kingdom Team
Always extremely helpful and patient.A…
Always extremely helpful and patient.A pleasure for me to talk to Andy.
2 stycznia 2025
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Pauline,
We’re so glad to hear you had a great experience booking your cruise with Andy. Our team always strives to make your journey smooth and enjoyable, and your feedback means a lot to us.
If we can assist you further, please reach out anytime. We’re looking forward to your next adventure with us!
Regards,
Cruise Kingdom Team
Great value offers
The cruise we selected is a fantastic price and Andy was extremely helpful and patient.
30 grudnia 2024
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Rosalyn,
Thank you for sharing your positive experience with us, we are always here to assist you whenever you need us :)
Regards
Cruise Kingdom Team
Andy was so helpful in rescheduling and…
Andy was so helpful in rescheduling and relocating our trip that was cancelled in Asia by the cruise line and moved to the Caribbean
All Good👍
27 listopada 2024
Opinia niezależna
Odpowiedź od CRUISE KINGDOM
Dear Customer,
Thank you for sharing your feedback and choosing to book your cruise with us. We're thrilled to hear you had a positive experience, and we're especially pleased to know that Andy, our top seller, was able to assist you so well. We'll be sure to pass along your kind words to Harry and the rest of our team.
If there's anything else we can do to make your experience even better, please don't hesitate to reach out. We look forward to helping you plan your next adventure with us!
Best regards,
Cruise Kingdom Team
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