I unknowingly emailed Craig Thornton-Fletcher when he was on annual leave about a problem we had with a piece of furniture. He took the time to answer whilst away and asked if it would wait until he w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Just ordered 2 settees from your Leeds store / branch today. Must mention 2 of your staff - Duncan & Chris, who were brilliant and whose help, advice, and friendly customer service was great. The... Zobacz więcej
We’re very happy with the furniture we bought from Christopher Pratts, and very impressed by the service offered. Duncan Edwards provided us with great advice when choosing the items - he has a talent... Zobacz więcej
Visited a couple of times to ensure the sizing of a sofa was right for the living room. At no point were we pressured into buying anything. Great service and knowledge from Duncan who had remembered o... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- Sklep z meblami do sypialni
- Projektant wnętrz
- Sklep z oświetleniem
- Sklep z meblami do salonu
Informacje przekazane przez różne źródła zewnętrzne
Our Philosophy: "The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"
cpratts.co.uk
Napisane przez firmę

- ‘as its reputation for quality and service grew so too did Christopher Pratts’
- In keeping with the beliefs and principles of its founder, Christopher Pratts has created the largest and most comprehensive furniture experience in the country.
Peace of Mind
Bricks and mortar – the store came before the computer!

Dane kontaktowe
9 Regent St, LS2 7QN, Leeds, Zjednoczone Królestwo
- 0113 234 8000
- sales@cpratts.co.uk
- www.cpratts.co.uk
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Richard
Came in with my elderly mum this afternoon and met a lovely chap called Richard who looked after my mum, took time to explain everything to her. Top man
Chris was incredibly helpful
Chris was incredibly helpful. Genuine 5* service!
Very friendly and welcoming experience…
Very friendly and welcoming experience not pushy just left you to browse Chris our sales adviser was very friendly and professional will be recommending to my friends and family and will definitely coming back in the future
Thanks again
Fantastic Leeds store
An absolute brilliant furniture with a large selection of brands and unique items for home and garden. The store in Leeds is immaculate and spotless, making everything look presentable. Staff very friendly, all saying hello and Lisa who showed us the garden set on our first visit and Chris who sold us an Ercol set were so helpful and personable. Chris was efficient and sorted out everything making sure we were 100% ok with our purchases. Real pleasure buying our garden and living room sets. Highly recommend a visit..not seen a selection like they have anywhere else.
Great customer service
Friendly, informative, polite and hassle free
Thank you Chris and Josh
My name is Paul Bedford
My name is Paul Bedford. My wife and I received excellent help and advice from Lisa Berry.
Fantastic experience from beinginning…
Fantastic experience from beinginning to end. First time we have purchased from
Christopher Pratts and we will definitely be using them again. Genuine sales person, Chris from the Leeds store was fantastic. He wasn't pushy at all and seemed to genuinely understand what we needed and wanted. Would highly recommend.
No annoying high pressure selling just…
No annoying high pressure selling just helpful informative assistance from Chris
Andy is always helpful and discuss the…
Andy is always helpful and discuss the products expertly and lets you choose in your own time. All sales people should be like this
Professional and helpful staff
All staff were very helpful especially Andy Aylesbury. Andy advised us on which was the best arm chair for my elderly mother. Without his help we would have probably bought a different chair that would not have been fit for purpose. It’s nice to meet professional staff who give you time and advice without pressure or rushing.
Sofa purchase
Everything about our first time experience with Christopher Pratts was excellent. Our sales person, Lisa Berry talked us very carefully through each stage of the sale. Would definitely recommend.
Lounge and dining room furniture
We went to the Leeds store looking for lounge and dining furniture. Lisa approached us, but gave us time and space to look around without any pressure to buy. We returned to order everything we wanted a couple of days later. Lisa's product knowledge and advice was invaluable in our decision making. It was a pleasure to receive such a high standard of customer service from a very friendly member of staff. Thank you Lisa.
Garden Furniture Purchase
Lisa Berry attended to us in the showroom - she was very welcoming, answered all our questions and demonstrated all the features of the furniture we purchased. Purchase process was straight forward and quick. A very good experience
Fantastic service from David T in Leeds…
Fantastic service from David T in Leeds best mattress I have ever owned!
Great customer service from David…
Great customer service from David Johnson, very knowledgeable with his job also not a pushy salesman.
Very good showroom with a wide selection.
Buying a bed made easy.
We had the pleasure of meeting David when choosing a bed, he was very informative,helpful but also left us to look around without being pressured which I prefer when choosing a purchase. We were really pleased with the service and would highly recommend.
David T, professional and friendly.
David T was a great help when we were looking for a new mattress. He provided the information we needed to help us make a decision on what to buy and found the mattresses for us that fulfilled our criteria. He recognised us from the previous week when we returned to the store and gave us time to make our decision. His manner was professional and helpful while being friendly. Thank you David T.
Very positive buying experience
I visited the store on Saturday with my husband with a view to replacing our settees. We were left alone to browse but made aware that should we need any advice, the staff were there to help. When we found something we were interested in, Duncan immediately asked if we needed any assistance. He was very informative, giving us advice on colour and fabric options along with prices. We decided to go home and think about it and visited again the next day. Duncan came over to greet us and remembered our names which was impressive! He talked us through the buying process and couldn't have been more helpful. It all made to a very positive buying experience.
Great customer service
All the sales people were great. David Johnson was very patient while we tried to decide which sofa and then fabric to purchase. We are a repeat customer and the level of customer service is always spot on.
28th February 2026
Doświadczenie Trustpilot
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