Costco Wholesale Canada Recenzje 

Mon dieu, par ou commencer....on déménageait alors on savait payer du luxe pour nous. On avait vendu nos vieux appareils. Alors sachant que la journée que l'on déménageait on recevait nos nouveaux. A ma grande surprise, arriver à notre nouveau condo. On commandait à depackter et j'ai reçu plusieurs appels. En me mentionnant qu'il les avait livrer à mon ancienne adresse, sois à 45 min de notre nouveau logement. Et la on leurs demande de venir les livrer et la me disent malheureusement on peux pas...alors, j'ai tout perdu ma nourriture qui avait dans mon frigo et congélateur. Le plus bizarre on a dépenser au dessus 8000$. Mais la journée de notre déménagement on a reçu notre table 9 morceaux acheter chez Costco. Le lendemain reçu matelas acheter chez Costco. J'ai reçu seulement aujourd'hui, tout mes électroniques acheter chez Costco. Il avait omis de modifier notre adresse de livraison....mais le plus bizarre j'ai reçu ma table et matelas, mais pas le reste. Et il mon donner une compensation de seulement 300$$ quand nous avons perdu bien plus que ça...et sa coûter bien plus cher en restaurant....très très très dexu

Ordered a telescope from Costco.ca, and it arrived in two days via UPS—no issues with ordering or returning in-store, which is convenient.

However, the free shipping isn’t really free since they bundle shipping/packing costs into the product price

Service de mer ….!!!!! Pas capable de tenir leurs engagements! J’ai passer une commande (jour même) 3 jours plus toujours passer reçue !!! Quand on appelle plus de 45 mn avant que quelqu’un prenne la ligne !! Pour finalement se faire dire ( ah désolé je ne sais pas pourquoi) puis se faire offrir un ridicule 5 $ de rabais à valoir que sur la prochaine commande!!! Pour finalement ne jamais l’avoir !!! Les acheteurs Instacart te parle comme de la mer… !!!! Bref fuyez !!! Fuyez !!!!

At the Nanaimo BC store, a cashier kept checking out items by removing the lane dividing bar. He got upset when reminded that's next customer's items.

en septembre 2024 j ai acheté de la viande hachée de de marque Fomtaine de chez Costco .malheureusement mon épouse a régurgité un corps étranger blanc qui semblait a une dent d animaux apres avoir brisé 2 dents jai fait un un rapport écrit chez COSTCO ..apres plusieurs semaines jai contacte costco dont Fontaine ma contacté déclinant tout responsabilité et que le corps étranger semble venir de chez nous WOW j aurais aimé que COSTCO s implique pour la protection de ses clients je vais etre en contacte avec un média de tv pour informer

de la situation

Decided to get a membership. Wanted the Gold star membership and the people at the desk trying to shove the more expensive membership down your throat was absolutely ridiculous. It completely ruined the cosco experience. I don't know how many times I had to say no. I had the other membership before and did not use my membership nearly enough for it to be worth it. When I say I don't want it 5 times and then you treat me like I'm stupid after for not wanting it. Like I said I had it before and it wasn't worth it to me personally I shouldnt even have to justify it.

La qualité des produits a nettement diminué. Autrefois, les petits pains faits maison, notamment les bagels, étaient mes préférés. Malheureusement, leur goût s'est détérioré. La farine semble avoir changé, et ils sont désormais beaucoup plus durs. Je ne les achète plus

Why the price of the milk has jumped from $5.49 to $6.39 since last week. Is this due to Trump's announcement?
Milk prices were already hiked so much after covid, we as a customer would like to know why the price has increased so much since Feb 2025.
We have been your customer for the last 25 to 30 years and now it is high time to know the reason behind the price increase on the milk.

There might be other items as well and will get back on them slowly and slowly once we observe that also.

I ordered 8 boxes of Nitrile gloves from Costco's "Sameday" service but received 2 bottles of Magnesium Biglycinate instead because the gloves were out of stock. The email confirmation did not mention that there was only a 7-day window to report issues or request corrections. Additionally, I attempted to return the incorrect product to the Costco warehouse, but the manager at the Returns counter could not provide information about the return process or advise me on the next steps, other than stating I needed to deal with their system directly. These products also could not be returned or refunded through Costco, which feels deceitful since I did not order Magnesium Biglycinate. This practice seems like an attempt to force unwanted products on customers and keep their money dishonestly.

This store is prejudice, it is very not friendly to the new comming to Canada. They intentionally do not leave any place to leave a feedback, just to avoid the terrible service they give. You are not good enough for them, even though you are ok to any other store. They don't even bother to give you a bad attitude. I hope I will never buy at their store.

I do not understand about costco's return policy. I have aproach to busness centre at egkinton and birchmont ave in scarbourgh. Just to learn that my account has too nuch return and thereford my account has negative comment and they are watching, about my purchase and returned items. If costco will not happy return items. It should stated "Return items, as soon as you are not satisfied. Return item only with ib 2 days of purchase. Dont try product, edibble items.
So custumers dont feel like delicuent or afraid to purchase items and not able to return them.
I got enought good bye costco.

Garbage policy.. why should I buy a membership card if I want to purchase your products?.. nonsense

Garbage Tire Center employees...Regent avenue location -Winnipeg, Manitoba. Okay, so this part is from last summer but the first of a few reasons why I no longer have anything to do with Costco. And yeah, they're all guilty of being pathetic anyway. Took a tire in on a Wednesday, simple bead leak issue. Dropped it off, advised it would be ready "tomorrow and we'll give ya a call." Tomorrow came, no call. Decided to leave it 2 more days and then check to see what was going on. Instead of phoning them (because it's near impossible to get them on the phone and sure, they're busy in the whole store). So, 3 days and I drop by after work. Tires NOT even started because "ya know, we're busy......" Sure....but that's NOT what you advised on day 1. Useless employee (not a chauvinist here BUT it was a woman so take whatever you want from this), advised "well, you can always take it someplace else..." Decided to leave it with them, got home, changed my mind, phoned their number and left a voicemail message that they should NOT fix it and I'd pick it up tomorrow and do exactly what they had suggested, take it elsewhere." Also went online and sent a scathing email outlining this nonsense. Guess what, next day stopped in after work at end of day, tire fixed. Told them I wasn't paying for it and if they wanted to, they could remove it from the wheel or somehow try to "unfix" it. Yeah I know, it was fixed (finally), what am I complaining about? Poor communication, rude and dumb employee. Did get my "now fixed" tire but paid nothing. Then told them I won't be renewing in June no matter what. June has relevance since it's now January 2025. June 15th get an automated call advising that my membership has expired (yep, 6 months later) but they do value my loyalty as a customer. Hilarious since when I heard that this billion dollar company was raising membership 5 bucks, advised many that I'd rather pay more elsewhere for gas (for one thing) instead of giving these idiots more of my $. There's a principle here, "loyalty" is pretty much no longer rewarded with most any business but they hope you believe it is. Next up and it is what it is seeing as how it's Costco. Lots of items in large boxes, ie: (although I exaggerate) 500 granola bars for $100. WOW, whatta deal huh? Well, seeing as how most other grocers don't offer mega boxes of such a thing, how do I really compare them? Sure, price per bar BUT also, what a waste to have to buy so many just to save a few pennies. How long does it take to eat 500 and how fresh will they be in a few months? I get it, Costco was originally more for retail owners to buy in bulk and sell piecemeal to consumers. All the following is well known and I knew what it was when I got my membership but here it is anyway: long lines at gas bars because sure, you can save 10 cents or more, sometimes. No squeegees or windshield fluid "because it would hold up the lines" Uh-huh. I put my gas nozzle on lock and would have more than 2 minutes to wait so what's the problem? Cheap buggers. Crazy in-store: ask for your card when you walk in the door. Ask for your card IF you choose to use self-checkout. Finish up there, ask for your card, AGAIN! Slowly roll out of the store with your thousands of granola bars (lol), ask again for your card. Geez man, don't y'all have a boatload of surveillance cameras? And guess what, the second I finished up at self-checkout AND PAID and my payment WAS accepted, why is some clown asking for proof I paid? Weren't you standing there watching enough that you saw me finish up? Listen up, they're raking in billions 'cuz so many ARE suckers. No matter what my groceries or fuel will end up costing me, I will NEVER get another membership at Costco. P.S. Costco, it actually took you 6 months to remind me that my membership had ended? That's hilarious and more than enough proof that membership IS down no matter what you blather about to the media. Yep, go online, find out that like many other retailers you state things that aren't necessarily un-proveable until 6 months later. I do still get your crappy little flyer-books every so often but really, during Christmas and the Black Friday types of sales or sales after Christmas, places like Visions, Best Buy etc., truly blew your "sale prices" out the door. AND their hook or catch was that they offer extra warranty just for subscribing to their emails whereas Costco has that dump of a warranty company - Asurion. They're also jerks but yeah, Amazon offers them when you buy something that could have additional warranties. So, to summarize and the easiest, simplest one reason after the fact? 5 bucks more for everyone's membership but proof of your loss is the fact that lately you came up with an offer for example: grab the $120 membership, get $120 back when you spend $250 online. It's gonna get worse COSTCO! LOL

Costco North in Saskatoon: The clothing ladies/gents are very helpful even if they don't know where the item is they find someone who will know. But one lady in particular "Colinda", definitely always goes out of her way to make sure you find the item you came for. I was in an exhaustingly long line up and she went and grabbed me some olives so I didn't lose my place in line. She was so nice and friendly. I also seen her a few minutes later helping an elderly man grab something because it was too far for him to walk (she happily went and grabbed the item for him) Just a wonderful person and joy to see when we are in Costco!

I would have preferred to give 0 stars.
I bought a cooked roast beef seasoned with caramel that cost $28.50.
We tasted it and absolutely had to discard it.All we tasted was sodium.
If you closed your eyes , you wouldn't have known what you were eating. We were so disappointed. We have been members for some 25+ years and have never been so angry.

I purchased a few $500 Westjet cards. I misplaced one of them, called Westjet they said I must get a replacement from Where I bought it (Costco) Called spoke with a manager she said there's nothing they can do...that applies to any GC you purchase from them... totally wrong! They can see if I bought them, DON'T buy any cards from Costco they won't help you...

My reward cheque worth 206$ was sent to my former address back in October. I did not understand why it was sent there bc I had changed my address online.

I called customer service today only to be told that I will have to wait 8-10 weeks to receive a new one! That's over 2 months!

I have been a customer for 14 years and never had this happen to me. I asked why so long a delay (government levels) and I was told that they have to wait for the cheque to return. Hmm, with my longstanding business, I think its safe to assume that I am not dishonest and that they could/should accelerate the process. The answer is no. We'll ask, the supervisor says, but we're not making any promises. Costco behaves like a bureaucracy, not a business.

And to top it all off, Costco does not have an online complaint process, you can either, write a paper letter, fill a form at the store or call!

Whaaaaat. What decade are we in?

The Pharmacy at gloucester is the worst I have ever seen. Under staffed, over worked employees. Went three times for an injection after being told to come in and each time we were turned around because the 1 person who does this was not there. Waste of time and gas, but they sell gas so I guess they are happy. The customer, not so much. Anxious to find another store.

I ordered a washer from Costco since 20 of December supposed to be delivered on the 28 and called them on the 29 of December and they told me still havent been loaded to be shipped for me and the employees i spoke to on the phone were very rude and all they told me cancel if u dont want so still havent solved my issue till now

Return old guy name F.......
No greet,no communication but ask me when I buy it?where is the receipt?attitude like a police men...feeling so bad..
He doesn't know how to process and his coworkers help him to process in the system..
Just hand me receipt without saying anything.
Why other people so nice..?
Avoiding this guy...