Costco Wholesale Canada Recenzje 

I just received a brand new Frigidaire dishwasher and had it installed and it is leaking around the door. Faulty latch.
I am not impressed. Now it has to be reinstalled and returned. Not impressed at all

Dear [Customer Service)

I wanted to bring to your attention a recent issue I experienced with a dryer delivery today. The delivery team arrived and informed me that the dryer would not fit through the basement door. I suggested they come inside and use the stairs, but unfortunately, one of the delivery team members refused to remove his shoes or accept a shoe covering.He used an F word!!!As a result, they left with the dryer and canceled my order.

I am disappointed with the level of service I received and would like to discuss this matter further. I appreciate your prompt attention to this issue.

Thank you

Yesterday at Ajax Rio can Costco I spent 1029.00 amount on groceries. I had 2 carts . I ask for help then the Cash person was telling me to push it to the door then the guy with yellow vest will help u . And I was wondering how on earth I will push this 2 cart . Seeing me struggling no one came to help and then I had to ask for help .

Bullshit company, charged me twice on my debit card for the same order, order number- 1193547194

The Eye Centre at Costco in Victoria, BC really shines in customer satisfaction. Their no-questions-asked return policy is a major plus—it makes trying out new glasses easy and worry-free.

The overall service is smooth, and the staff are generally helpful and professional.

However, some sales staff can be a bit pushy, which may lead customers to buy something that isn’t necessarily the best option for their needs.

A little more focus on:
- Listening would go a long way.
- Provide clear and understandable explanations of exam results.
- Educate and teach patients about their options—don’t sell to them. If patients need to purchase eyewear or undergo a procedure, show patients several options that best suit their needs.

Still, a reliable place for eye care.

If you live rural, and try to get something delivered, forget it. They have had our money for 1 month, trying to push it off another week. Why advertise delivery and pick up of major appliances when the call center doesn't even have visibility to the shipping department and their repeated failures. Will rip the card up and shop elsewhere. Shame on you.

I used the women's washroom at the Billy Bishop store in Toronto and it was so run down and filthy
I would not let my dog shit on the floor. Doors are broken, toilet seats are lose, dust and filth everything. This company makes soooooooo much money yet they cannot maintain their washrooms? Clearly their cleaners are blind and management couldn't care less. SHAME on you filthy people

My daughter & I visited the store in Sudbury. We were looking for sunglasses and with Susan’s expertise we each were able to find the perfect pair. Her knowledge, professionalism and exceptional customer service made it a fabulous experience for us
Thank you so much Susan !!!

Their online email support is shockingly incompetent. Specifically, regarding Incident 250423-000033 with Melanie M., the ongoing issue with the default shipping address still isn’t reflected in actual orders, causing delivery problems. My experience with their email support has been consistently poor. There’s no accountability, and the responses—possibly from offshore staff—are absurdly unhelpful. In contrast, the in-warehouse service is generally solid. Others should consider contacting NP or another regional VP to address these ongoing problems with Costco.ca email support.

I just want to fries and normally I don’t have physical card but my husband having gold star membership card but on the entrance they don’t enter me I am really really upset for this service. I will never go there and my husband too

Commande numéro:1114792098
J’ai fait l’achat en ligne de deux ralentisseurs de rue et après seulement environ 8 mois d’utilisation, ils se désagrègent à vue d’œil. Très très cheap !!! J’ai donc contacté Costco par e-mail pour les informer de la situation, et après plusieurs semaines, personne ne m’avait donné de retour. J’ai donc appelé par téléphone, et le préposé m’a suggéré de remettre le tout dans une boîte pour que UPS vienne les ramasser ou de les retourner par moi-même à l’entrepôt. Le problème, c’est que les ralentisseurs sont installés de façon quasi permanente et quasi non enlevable de la chaussée dû aux longs pieux fournis, enfoncés dans le sol , et qu’ils sont très très lourds. Même si je réussissais à les enlever, je ne serais pas capable de les mettre dans mon véhicule dû à leur poids et dimensions et où trouver une boîte si grosse capable de supporter un tel poids ???
C’est excessivement désolant et aberrant de constater qu’une compagnie comme Costco nous vende des articles si bas de gamme (cheap) et avec lequel on reste coincé…
De plus, cet article n’est même plus disponible sur le site. Ça en dit long…
P.S: j’ai même des photos à l’appuie

More than four days to book an appointment for just flat tire repair and nobody is answering the phone, I know they are busy but it is good to spend a bit of time to answer phone calls.
I have tried around 12 times , no luck.
I looked at website and there is no appointment before almost a week.
You are advertising for buying tires from Costco which is not a good idea when customer is dealing with a simple problem.
Horrible customer service
have a nice day

I have saved 50% on one item compared to Walmart. ONE ITEM!!!
I've been shopping Costco (Warden/Ellesmere) for 38 years, Executive Membership.
Thank you Costco, also for your Fine Dining experience!!!

Bad delivery service... they set up the date on a 12hrs window, then they don't show, don't call,, then they set up a 2nd delivery date ,once you call customer serves they put the plame on UPS delivery!! well I didn't buy from UPS i have nothing to do withem, Costco should manage his deliveries.. bad experience never again..

Costco has become to expensive, Why should I buy two 1 litre bottles of Ketchup for $15.50
When I can go to Walmart and pay $7.75 for one 1 litre bottle of Ketchup.
Plus I have to pay an annual $130 Costco membership ?
I’m not saving nothing. No thanks !

Terrible service when I came to return. They didn’t want to refunded and treat me like a robbery , I own a business and I can tell that Costco customer service are so bad they need more training about how to treat a client don’t forget that we pay Costco and we deserve a good service minimum

My first visit to this Costco Rexdale branch. I was told by the guys at the Costco tire (Downsview) that this is the latest branch to open in the GTA.

Although it looks smaller than Downview's but the guys at the Tire centre are truly awesome! What I couldn't get done at Downsview was made possible by Shaun, Zack & Kofi here! They should share their expertise with the other tire centre guys in the other Costco branches so the customers can have a way better experience!

A Big Shout Out to Shaun, Zack & Kofi for their efforts today...indeed it made my day! These guys are the best and Costco management needs to really take great care of these guys - in fact, they deserve to some incentive (free lunch, extra day off, monetary, greater peer recognition...or all of the above?) for the above & beyond they gave earlier today!

Keep up the awesome works, fellas! Thank you very much again.

Was at Ancaster Costco this morning nong I am an older lady with a disability cashier.was terrible rude insisted everything had to come out of my basket for the first time in the four years I have been going she then threw my groceries in my cart haphazardly and in a rush to get me to leave hit me with another person's cart when I said something at costumer service desk I was dismissed very disappointed I will be switching Costcos I shop at

What have they done to the cat litter? It used to be pretty decent but lately it is just horrible!
Two days worth of use and it's a brick! It clumps the whole box.
I asked a friend that also uses it if they have found the same issue and confirmed it has changed.
Anyone else notice this?

lets talk packaged bacon. Not too long ago costco used clear plastic wrapping for their regular and low sodium bacon, and it was pretty good value and taste. A few years ago they changed to a full non visible wrap so you can't see the quality of the bacon you're purchasing....... red alert. The last few packages i purchased were literally 90% fat and 10% meat..... so bad that i threw most of it away. Caveat Emptor people ...... do not buy packaged bacon from costco unless you want to buy straight pork fat.