I feel so good to find a quality seller instead of the imitation seller.For sure,I am going to deal with this seller again.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ik heb neppe cohiba's ontvangen. De klantenservice gaf geen gehoor toen ik ze ermee confronteerde. Heb foto's met tekst en uitleg gegeven. Ze negeren je compleet. Mijn advies is om NIET te kopen.... Zobacz więcej
Reakcja na opinię
H.Upman no2 . Firstly I was delighted that they had some age on them (2017). My old supplier has put up their prices by 50%. So this was the first time I used Cigar Smokes I will always use them from... Zobacz więcej
I was able to order the smokes I wanted, who many other suppliers are out of, and received them within (2) weeks. Exactly what I wanted, packaged well. I will continue to do business with this supplie... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
CigarSmokes brings world-famous cigars of Cuba to any tobacco enthusiast directly from our warehouse in Spain. Fast express air delivery worldwide.
Dane kontaktowe
Carrer Núm. 8, Zona Franca, 08040, Barcelona, Hiszpania
- +1 (305) 433-8543
- info@cigarsmokes.com
- www.cigarsmokes.com
4,2
Dobra
239 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The cigars are fake and taste horrible
The cigars are fake and taste horrible. Very dissatisfied.
10 sierpnia 2021
Odpowiedź od CigarSmokes
Greetings Mr. Zafeiris
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
* As an important fact, all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
*We would have loved to guide you through this process via email: info@cigarsmokes.com or by calling +1 (305) 433-8543, to solve this inconvenience in a different way.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
I give five star because is fast…
I give five star because is fast delivery very protection delivery packing .
22 lipca 2021
Quick and easy shipping
13 lipca 2021
Excellent service arrived on time and…
Excellent service arrived on time and very good value for money.
7 lipca 2021
Good product
Good product, please use a better delivery, the United States mailing is not the best option.
5 lipca 2021
Excellent
Excellent, quick answer, a good gift of a box of cigars of you place a big order, quick delivery
18 czerwca 2021
Satisfied customer_GREECE
+ Excellent products, fast shipping, secure shipping, fare prices
- Expensive shipping costs
16 czerwca 2021
H.Upman no2
H.Upman no2 . Firstly I was delighted that they had some age on them (2017).
My old supplier has put up their prices by 50%. So this was the first time I used Cigar Smokes I will always use them from now on . Fantastic quality and outstanding service.The only fly in the ointment was UK borders intercepted them and charged me £155 taxes. But then Cigar Smokes kindly gave me 100 reward points . Superb company
15 czerwca 2021
My cigars were stopped by customs
My cigars were stopped by customs. By the time customs had written to me and I had replied my cigars lay opened for ten days. That time spent presumably I some drawer in a warm office meant my cigars were unsmokeable. I had no option but to throw them in the bin. If cigar smokes had marked my package goods rather than cigars I would have had no problems with Customs
26 maja 2021
Odpowiedź od CigarSmokes
Greetings Mr. McCaig
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
We as a company have guarantee policies to support our customers in this type of situation, we would have loved it if you contacted us through our email address: info@cigarsmokes.com or by calling us at +1 (305) 433-8543, to assist you better.
I hope this information will be useful. It was a pleasure to serve.
Isnela Solis
bolivar
Zeer tevreden over de service en de kwaliteit van de sigaren. Eerste levering werd in beslag genomen door de douane. Na een mail werd een nieuwe levering gedaan zonder extra kosten. Levering reeds ontvangen, deze keer alles is goed verlopen. Aanrader
21 maja 2021
I strongly suspect these cigars a fake
I strongly suspect these cigars a fake, because (i) the seals on the box were broken and (ii) the colour and quality of the outer tobacco wrap and also the taste are completely different to Hoya de Monterrey Epicure #2 that I have bought elsewhere.
Secondly, the weight of the package (which determines how much import duty I pay) was higher than the actual weight.
14 maja 2021
Odpowiedź od CigarSmokes
Greetings Mr. Morland
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
I just checked on your order #CS52442 and I would let you know all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
*We would have loved to guide you through this process via email: info@cigarsmokes.com or by calling +1 (305) 433-8543, to solve this inconvenience in a different way.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
Its a pity that the customs declaration…
Its a pity that the customs declaration says "cigars" as it attracts a heavy dut fee
5 maja 2021
They were really helpful when there was…
They were really helpful when there was a mishap with the delivery
5 maja 2021
Excellent service & fresh cigars
21 kwietnia 2021
Fake cuban cigars
14 kwietnia 2021
Odpowiedź od CigarSmokes
Greetings Mr. Paquin
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
I just took the time to check on your order #CS52269 and we can assure all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
We would have loved to receive your complaint via email: info@cigarsmokes.com or phone call +1 (305) 433-8543 to guide you step by step through this process.
The satisfaction of our customers is the most important thing, and we are always ready to assist them.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
The best selection
The kindest staff, the best selection, and great hours. This place is a necessity if you are looking for quality cigars on the upper west side!
14 kwietnia 2021
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