Bambinodirect Recenzje 

Best price available on the web for the item I was looking for (MacLAren Globetrotter pusher).

Ordering was an easy process.

Customer service was very response ( I needed to change the address of delivery).

And the product arrived in perfect condition (not bashed and battered like some other courier companies!).

Will shop with Bambino Direct again ....

What a experience !! awful!! bought a pushchair and a car seat, the pushchair was delivered after few days- damaged!! car seat was missing :( phoned numerous times now trying to solve it...so called to asked to have a pushchair replaced, they collected it promised replace it as soon as possible nearly week later still no car seat no pushchair! I even offered to go myself to a showroom and collect it myself I was told I cannot as they don't have pushchair in stockroom ! what a lie ! they clearly got one in there if I wanted to buy another one ! an adviser offered to put £ 20 to rent a pushchair from them ?!! why would I wanna rent a pushchair if I just bought a brand new???? operators keep promising to call you back but these are just promises....I am pregnant and cannot carry my little one around so was looking to have my new pushchair, but all I have is stress now !! what a awful company...awful awful awful stay away never ever think that u might save few £ with them u will be spending much more on phone calls etc ....so disappointed..and if the company can read this - be ashamed of yourself I cannot believe you call it business !!

Was seriously impressed how quickly my order arrived, it literally was 24 hours. All the products were in perfect condition and will definitely use the service again.

Tried to pay with PayPal and system broke and threw me out. Went through process again with bank card and order was accepted. Tried to register account so I could track order but system wouldn't let me. Non-member order tracking was good though and received goods in little over 24 hours so pleased with that.

Many choices of brands at competitive prices, customer service highly available and highly effective

Delivery fast and economic

Great car seat. Looks good and has a great safety rating

Ordered 2 items a month ago from these people both stated in stock and available for delivery 4days later. I called them the day of delivery to be told there not in stock and delivery was now due for 2 weeks from then (tomorrow) I'm now told when I call to confirm that there still not in stock and will be next week until we receive the goods (we've paid £130 for) and told there automatic system to alert customers on delays is broken and they are aware but haven't tasked any staff to notify in place and expected to last a few weeks till fixed. This company does not value it's customers and once they have your money don't care about you any longer. Only positive thing is the customer service agents seam friendly and honest. Do NOT buy from these

Ordered a Britax car seat for my Grandson, this was the cheapest online price my daughter could find. Added bonus of free postage plus two free sunshades (worth £20) included as a special offer.
Product arrived within three days and was left with my neighbour as there was no one Omar home. Would thoroughly recommend this company :-)

I ordered a beautiful cot from Bambino Direct. It arrived on the date expected, fab, however the parcels were filthy, ripped and the contents damaged. It took an age to get a returns approval, an age for the company to collect. This was bad enough; but the replacement took 5 separate attempts to be delivered. The sales assistants blatantly lied to me on two occasions saying the replacement was en route for the agreed dates, only to be told by the couriers that they had no record of such parcels. I had to take 4 separate days off of work to await delivery, only to be told it was other either lost or non existent. I lost earnings as I am self employed, not to mention the increase in both my mobile phone bill and landline phone bill calling an 08 number to chase the deliveries up. When I claimed for loss of earnings they took weeks to reply, and simply said that they cannot compensate for forces beyond their control and that because i did not specify a date for delivery they were not liable! This is ridiculous as I simply wanted delivery of of the goods that I had already paid for, and so with each failure to deliver I had to take the next available delivery date, which would again materialise to be another wasted day! How is it possible for such a huge online company to behave so unprofessionally with no thought for the undue stress on a member of their target demographic, a pregnant woman!? Blatant lies and disregard of the consumer. I truly thought I had been duped out of my money. The replacement that eventually turned up had marks and dinks on it and looked like a reject also. I just could not bare another 8 weeks of anxiety and disappointment in tying to return it for a refund. Unbelievably bad company. Never had any issues with Mothercare, Amazon, Next etc and I have recently ordered a highchair from online4baby, the delivery turned up exactly when stated, within the hours slot specified; fantastic service. I would never use, recommend Bambino Direct ever again; these companies should be answerable to someone but sadly not. The above grievance refers to Return Reference: 77131942, Baby Amigo Vivero Cot Sleigh Bed in Natural. The dates on which you failed to deliver where: 19/06/2013, 21/06/2013, 26/06/2013 and 01/07/2013; the cot bed was finally delivered on Wednesday 3rd July, a 5th day of lost earnings for myself as I had to wait in for the delivery again. Moreover the goods were scratched and dented in places

Ordered my goods in the morning and were delivered next day morning. Everything was of high quality as described in website.Now that's what I call a fantabulous service.

I ordered a product with standard delivery and it arrived within 2 working days, Very happy with the product and the service. Will certainly use again.

The site was really easy to use, ordered it at lunchtime and within 24 hours the order was sat in my living room. The service was super speedy and I only had the free standard delivery. I was kept informed at dispatch and also when it was out for delivery. I would not hesitate in using again and recommending to others- a top class company!!

These guys pretty much told me that they don;' care about my children's safety. We asked to swap a trampoline entry door because the zip was SEWN ONTO THE WRONG SIDE. You couldn't get a more obvious manufacturing fault. BAMBINO DIRECT do everything they can to avoid dealing with the request, and are refusing to swap or refund now. I'm not sure if this company is perhaps too cash strapped to provide service correctly or not, but please, BUYER BEWARE. This is online retailing at its worst.

If you want to buy a pram, travel system or anything baby oriented try bambino direct. I ordered a travel system on the Tuesday and it arrived 2 days later and it was cheaper than any other stores. Definitely worth a look

Great range of products including the one we wanted (Nipper OutnAbout 360 twin V2). Great low price anyway but with £15 off with a which membership deal it was super cheap. Plan to buy more for our impending twins very soon

I bought this for my grandson for when he stay,s so I don,t have a high chair standing about I can just leave it on the chair and it is not taking any space up it is just what I needed

As a new father I tried to do my bit, arranging everything we needed once we had choosen what to buy. I came across Bambino Direct and their prices were competetive, their web site did not suggest anything was out of stock so I ordered over £600 worth of stuff.

Thats when it all went wrong, buggy and high chair quick to arrive, but much needed raincover for our phil and ted's sport never arrived.

Many telephone calls and emails just resulted in apologies and empty promises on their behalf. I ended up being caught out in the rain trying to get our little one off to sleep and had to resort to removing my coat and getting drenched to try and keep buggy and baby dry.

There are obviosly much more in depth details to this unfortunate experience but needless to say for me it spoilt what should have been one of the happiest occasions in my life, just bringing me stress and hassle with their incompetance.

My only advice would be to shop elsewhere and save yourselves the stress and heartache this company is likely to bring you.

Great company to order from fast delivery and great prices

Having discovered that the local shop where we had purchased all our nursery furniture and travel system had gone bust without delivering we turned to Bambino Direct for help. They were very understanding and had all the products we needed in stock and available for delivery. They gave us a very good price and were sympathetic to our situation. The sales advisor responded quickly to emails and was very helpful. The only slight problem we had, but it's not really a criticism, was that they were too eager to deliver! We placed the order on a Friday and wanted delivery a week later but they actually arranged for delivery for the following Monday. It was resolved quickly and without any hassle. They send an email to confirm delivery date and then the night before they send a text to give you a 3hr window in which to expect the delivery. The delivery driver also rings you when they are 20-30 mins away. Overall, a pleasant experience, the products were very good quality, at a reasonable price and delivered quickly and efficiently. I would definitely recommend this company.

Ordered on Tuesday and then received our order on Thursday a very quick turnaround. Pleased with service we received, the price we paid and the product. Would definately recommend shopping with Bambino and we will be using them again.