Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great sufficient service helpfull and friendly drivers with delivery... Easy and user friendly online shopping and easy to finish transaction online Good product thank you Waltons!!
Reakcja na opinię
The inkjet packaging was badly crushed & damaged. The Ink Cartridges however appear to be OK. Waltons should review their appointed courier and/or check that their packers apply more care when pa... Zobacz więcej
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I ordered some stationery late on a Sunday morning. I got a call from a Walton's rep early Sunday afternoon to say they did not have the specific colour folder and would another do. Super impressed... Zobacz więcej
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Informacje dotyczące firmy
O Waltons
Napisane przez firmę
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Dane kontaktowe
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Republika Afryki Południowej
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Waltons
Hi Lizelle,
Thank you so much for your kind words! We're delighted to hear you found our prices good and enjoyed a fast and friendly delivery. It's always lovely to know our team made your experience a pleasant one, and we hope to welcome you back again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The ordering process was easy with…
The ordering process was easy with affordable pricing.
The delivery however was not as per my request. The delivery guy refused to deliver the order directly at the office as requested.
17 lipca 2026
Odpowiedź od Waltons
Hi Marcia,
Thank you for taking the time to share your feedback. We're pleased to hear the ordering process was easy and that you found our pricing affordable. However, we're sorry to learn that the delivery did not go as requested and that the driver was unable to deliver directly to your office. This is not the standard of service we aim for. We have opened a ticket regarding this matter, which you are welcome to reply to so we can look into it further and put things right.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Happy Customer
I placed an order for collection from the store and it was super easy to navigate the website, and I love that I was able to collect my order the same day I ordered it. The staff at Waltons Beacon Bay, East London, were also very friendly and helpful.
15 lipca 2026
Odpowiedź od Waltons
Hi Lee,
Thank you for such a wonderful review! We're so glad you found the website easy to navigate and that same-day collection worked well for you. We'll be sure to pass on your kind words to the team at Waltons Beacon Bay, East London, as they'll be thrilled to hear they were friendly and helpful. We look forward to seeing you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Online purchase - good deals but incorrect products
I made an online purchase. I loved the low prices and especially the AI specials on some products. I did not like that some of the products I received did not match the picture shown on the website eg instead of Croxley hard covers I received Walton Primelime hard covers and instead of Butterfly book covers I received another brand of book covers.
15 lipca 2026
Odpowiedź od Waltons
Hi Bronwin,
Thank you for your feedback. We're delighted that you enjoyed our low prices and the AI specials on selected products. We're sorry, though, that some of the items you received did not match the pictures shown on the website, such as receiving Walton Primeline hard covers instead of Croxley, and a different brand of book covers. We completely understand your disappointment. We have opened a ticket regarding this, which you are welcome to reply to so we can arrange to correct the order for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service that is extremely quick!
Great service that is extremely quick!
I thank you so much!
14 lipca 2026
Odpowiedź od Waltons
Hi Mekgwa,
Thank you so much for your lovely review! We're thrilled to hear you received great, quick service. It means a great deal to us, and we look forward to assisting you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Myrin at Ballito Waltons
Myrin at Ballito Waltons, thank you. You made life with 4 children so much easier for me. I literally dropped my lists and arrived back later to pick up stationery boxes, marked with my kids names and all packed neatly. So convenient. Amazing service. And thank you so much, you helped me with a smile and nothing I asked as extra seemed in any way a mission for you. Thank you for your patience.
Will be back.
17 lipca 2026
Opinia niezależna
Odpowiedź od Waltons
Hi Chardonnay,
Thank you for such a heartwarming review! We're so pleased that Myrin at Waltons Ballito made life with four children that little bit easier for you. Having your lists sorted, your stationery boxes neatly packed and everything marked with your children's names is exactly the kind of convenient, caring service we love to hear about. We'll be sure to pass on your thanks to Myrin, who will be delighted to know their patience and smile made such a difference. We can't wait to welcome you back.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The service was good and I got exactly…
The service was good and I got exactly what I wanted.
9 lipca 2026
Odpowiedź od Waltons
Hi Nthabiseng,
Thank you for your kind review! We're so glad the service was good and that you received exactly what you wanted. We hope to assist you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Very helpful
Very helpful, quality products,great service. Delivery came on time. Hassle free when making orders
9 lipca 2026
Odpowiedź od Waltons
Hi Mbali,
Thank you so much for your wonderful review. We're delighted to hear that you found our products to be of great quality and that our service made your experience hassle-free. It's also great to know your delivery arrived on time. We really appreciate you taking the time to share this feedback with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi June,
Thank you for your lovely review. We're so pleased to hear you're happy with our prices and delivery service. Your support means a lot to us, and we look forward to continuing to serve you well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ordered online for store pick up
Ordered online for store pick up. It was the most pleasant experience. I'm and out of the store before going to my meeting, perfect service.
10 lipca 2026
Odpowiedź od Waltons
Hi Vuyolwethu,
Thank you so much for your lovely review. We're delighted to hear that your online order and in store collection was such a smooth and pleasant experience, and that we could help you get to your meeting on time. We really appreciate you taking the time to share this with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The whole process since I ordered until…
The whole process since I ordered until I received the package was quick and easy. Got exactly what I ordered. Thank you.
5 maja 2026
Odpowiedź od Waltons
Hi Ane,
Thank you for your kind words. We're so pleased that the whole process, from ordering to delivery, was quick and easy, and that you received exactly what you ordered. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was very fast and the produckt…
Delivery was very fast and the produckt was in exelent condition
9 lipca 2026
Odpowiedź od Waltons
Hi Johan,
Thank you for your feedback. We're thrilled to hear that your delivery was fast and that the product arrived in excellent condition. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
service delivery
6 lipca 2026
Odpowiedź od Waltons
Hi Irene,
Thank you for taking the time to leave us a review. We're delighted that you were happy with our service delivery, and we appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was smooth and communication…
Delivery was smooth and communication was excellent
7 lipca 2026
Odpowiedź od Waltons
Hi Nozibusiso,
Thank you for your wonderful review. We're so glad that your delivery was smooth and that our communication met your expectations. We really appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Raeesa,
Thank you for your feedback. We're delighted to hear that you found the process quick, easy and efficient. We appreciate you sharing your experience with us.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Super quality printing paper for a good…
Super quality printing paper for a good price,speedy delivery too!
7 lipca 2026
Odpowiedź od Waltons
Hi Jo-Anne,
Thank you for your lovely review. We're so pleased you're happy with the quality and price of the printing paper, and that delivery was speedy too. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Marilynn,
Thank you for your feedback. We're so pleased that ordering was easy and that your delivery arrived ahead of schedule. We appreciate your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
My order was delivered the same day.
6 lipca 2026
Odpowiedź od Waltons
Hi Constance,
Thank you for your review. We're delighted that your order was delivered the same day, and we appreciate you taking the time to share your experience.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Ordering and payment was simple and…
Ordering and payment was simple and delivery was quick.
3 lipca 2026
Odpowiedź od Waltons
Hi Sheri,
Thank you so much for taking the time to leave us this lovely review. We're delighted to hear that your ordering and payment experience was simple and that delivery was quick. We'll be sure to share your kind words with the team.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Mathapelo at Waltons Morningside was…
Mathapelo at Waltons Morningside was the reason for my five stars. She is a gem and was extremely helpful. She is an asset to your business.
29 czerwca 2026
Odpowiedź od Waltons
Hi Paddy,
Thank you for your wonderful feedback. We're thrilled to hear that Mathapelo at Waltons Morningside made such a positive impression on you. She truly is a gem, and we'll be sure to pass on your kind comments to her and the team. Thank you for the five stars.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.