Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great sufficient service helpfull and friendly drivers with delivery... Easy and user friendly online shopping and easy to finish transaction online Good product thank you Waltons!!
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The inkjet packaging was badly crushed & damaged. The Ink Cartridges however appear to be OK. Waltons should review their appointed courier and/or check that their packers apply more care when pa... Zobacz więcej
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I ordered some stationery late on a Sunday morning. I got a call from a Walton's rep early Sunday afternoon to say they did not have the specific colour folder and would another do. Super impressed... Zobacz więcej
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Informacje dotyczące firmy
O Waltons
Napisane przez firmę
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Dane kontaktowe
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Republika Afryki Południowej
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pleasantly surprised
Pleasantly surprised by the quick and friendly service. I placed an online order then realised that I needed the items delivered sooner. I used their online chat on their website. I was immediately answered and subsequently received a call to confirm that they would be prioritising my order.
The package arrived 1 day earlier than requested with all items neatly packed. Would definitely recommend. Excellent customer service experience
23 lipca 2026
Odpowiedź od Waltons
Hi Zak,
Thank you for such a detailed and encouraging review! We are so pleased that our team was able to answer you immediately via live chat and prioritise your order, and that your package arrived a day earlier than requested with everything neatly packed. Your recommendation means a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Such amazing prompt excellent service. J Chalom
Such anazing prompt excellent service!!!! Thank you so much!!
23 lipca 2026
Odpowiedź od Waltons
Hi Jacqui,
Thank you so much for your kind words! We are thrilled to hear that you received such prompt and excellent service. It was a pleasure to assist you, and we look forward to helping you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
My delivery was a day earlier and i am…
My delivery was a day earlier and i am very satisfied with my stationery and backbacks and my kids love it
22 lipca 2026
Odpowiedź od Waltons
Hi Fiela,
Thank you for your lovely review! We are delighted to hear that your delivery arrived a day early and that you are very satisfied with your stationery and backpacks. It is wonderful to know that your children love them too. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Very fast shipping!!
22 lipca 2026
Odpowiedź od Waltons
Hi Gareth,
Thank you for your great feedback! We are so pleased to hear that you enjoyed very fast shipping. We look forward to assisting you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick delivery service and great…
Quick delivery service and great quality very happy good prices
21 lipca 2026
Odpowiedź od Waltons
Hi Mario,
Thank you for your wonderful review! We are delighted to hear that you were happy with our quick delivery service, great quality, and good prices. It would be a pleasure to welcome you back again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Dealing with the customer service via…
Dealing with the customer service via the live chat is so helpful and efficient.
24 lipca 2026
Opinia niezależna
Odpowiedź od Waltons
Hi Saajida,
Thank you for your kind feedback! We are so pleased to hear that dealing with our customer service via live chat was helpful and efficient for you. We look forward to assisting you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery came early before expected…
Delivery came early before expected date, goods were accurate.
20 lipca 2026
Odpowiedź od Waltons
Hi Nombuso,
Thank you for your lovely review! We are delighted to hear that your delivery arrived early and that your goods were accurate. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
It was really easy to order
It was really easy to order. I received the order before the estimated time. It was a pity that the package box was a bit damaged (mishaped), but the product inside seems to be intact.
20 lipca 2026
Odpowiedź od Waltons
Hi Jozeen,
Thank you for taking the time to share your feedback! We are pleased to hear that you found ordering really easy and that your order arrived before the estimated time. We are, however, sorry to hear that the package box arrived a little damaged, and we are glad the product inside was intact. We have opened a ticket regarding this so that we can look into it further, and you are welcome to reply to it directly should you wish to add any details. Thank you again, and we look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service!!!
17 lipca 2026
Odpowiedź od Waltons
Hi Melany,
Thank you so much for your kind words! We're delighted to hear you had a great experience with us. It's always our goal to deliver excellent service, and we look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Gail,
Thank you for taking the time to share your feedback! We're thrilled to hear that both our service and delivery were prompt. We truly appreciate your support and hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Best Experience
The experience was outstanding. From time I placed my order. Communication was great. Delivery was done with out waiting too long. Walton treated me like their only customer.
Thank you.
16 lipca 2026
Odpowiedź od Waltons
Hi Penny,
Thank you for such a wonderful review! We're so pleased that your order, communication and delivery all lived up to your expectations. Making every customer feel valued is exactly what we strive for, and it means a great deal to hear we achieved that with you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Trustworthy and cost effective
Love Waltons but the delivery company doesnt and did not handle my package clearly labelled fragile, carefully. Waltons handled it amazingly. Will shop again.
16 lipca 2026
Odpowiedź od Waltons
Hi Tarryn,
Thank you for your lovely feedback and for choosing Waltons! We're delighted that you had a great experience with us. We're sorry to hear the delivery company did not handle your fragile package with the care it deserved, and we'll certainly take this on board. We look forward to welcoming you back soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick order and service
16 lipca 2026
Odpowiedź od Waltons
Hi Nobelian,
Thank you for your kind feedback! We're delighted to hear that your order and service were quick and efficient. We appreciate your support and look forward to helping you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Selling good products with the best…
Selling good products with the best price and fast delivery.
15 lipca 2026
Odpowiedź od Waltons
Hi Khoikhoi,
Thank you so much for your great review! We're thrilled to hear you're happy with our products, pricing and fast delivery. It's fantastic to have your support, and we look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Thankful for fast delivery and easy to…
Thankful for fast delivery and easy to use online service
17 lipca 2026
Odpowiedź od Waltons
Hi Hester,
Thank you so much for your kind words. We are delighted to hear that you enjoyed fast delivery and found our online service easy to use. We really appreciate you taking the time to share your experience, and we look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The service was great
17 lipca 2026
Odpowiedź od Waltons
Hi there,
Thank you for your lovely feedback. We are thrilled to hear that you had a great experience with our service. Your support means a great deal to us, and we hope to assist you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Was surprisingly easy.
Was surprisingly easy.
And delivery to my door the next afternoon.
The day before I had driven to 3 PNA's and one Waltons store and wasted about 2 hours and petrol and could not get what i wanted.
14 lipca 2026
Odpowiedź od Waltons
Hi James,
Thank you for sharing your experience. We are so pleased that ordering was surprisingly easy and that your delivery arrived at your door the very next afternoon. We are sorry to hear about the trouble you had beforehand, and we are glad we could get you sorted quickly. We look forward to helping you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Dennarii,
Thank you for your kind feedback. We are delighted to hear that our staff were so helpful and friendly. We will be sure to pass your compliments on to the team, and we look forward to welcoming you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Lizelle,
Thank you so much for your kind words! We're delighted to hear you found our prices good and enjoyed a fast and friendly delivery. It's always lovely to know our team made your experience a pleasant one, and we hope to welcome you back again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The ordering process was easy with…
The ordering process was easy with affordable pricing.
The delivery however was not as per my request. The delivery guy refused to deliver the order directly at the office as requested.
17 lipca 2026
Odpowiedź od Waltons
Hi Marcia,
Thank you for taking the time to share your feedback. We're pleased to hear the ordering process was easy and that you found our pricing affordable. However, we're sorry to learn that the delivery did not go as requested and that the driver was unable to deliver directly to your office. This is not the standard of service we aim for. We have opened a ticket regarding this matter, which you are welcome to reply to so we can look into it further and put things right.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.