Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great sufficient service helpfull and friendly drivers with delivery... Easy and user friendly online shopping and easy to finish transaction online Good product thank you Waltons!!
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The inkjet packaging was badly crushed & damaged. The Ink Cartridges however appear to be OK. Waltons should review their appointed courier and/or check that their packers apply more care when pa... Zobacz więcej
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I ordered some stationery late on a Sunday morning. I got a call from a Walton's rep early Sunday afternoon to say they did not have the specific colour folder and would another do. Super impressed... Zobacz więcej
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Informacje dotyczące firmy
O Waltons
Napisane przez firmę
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Dane kontaktowe
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Republika Afryki Południowej
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
it is a fast and very easy system your…
it is a fast and very easy system your agents have fast response and very helpful
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Waltons
Hi Connie,
Thank you so much for your lovely review. We're delighted to hear you found our system fast and easy to use, and that our agents were quick to respond and helpful along the way. We'll be sure to pass your kind words on to the team.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Fast and Efficient Delivery
Had no problem with the online order it was easy and delivery was on time
10 grudnia 2025
Odpowiedź od Waltons
Hi Bernard,
Thank you for taking the time to share your feedback. We're thrilled that your online order went smoothly and that delivery arrived on time. We really appreciate your support and look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service
Great service. My issue was resolved in a minute and Alexander was very accomodating. 10/10
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Waltons
Hi Phumezo,
Thank you so much for the wonderful feedback. We're delighted to hear that Alexander was able to resolve your issue so quickly and that he was accommodating throughout. We'll be sure to pass your kind words on to him. We look forward to assisting you again in future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Oupa,
Thank you for taking the time to share your experience. We're thrilled that your transaction was seamless, and we would love nothing more than to work with you again. We look forward to welcoming you back soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy to order
I placed my order and very shortly thereafter received confirmation that the order was being prepared. It was ready and waiting at the allocated store at the allocated time and I collected my order with ease.
7 sierpnia 2026
Odpowiedź od Waltons
Hi John-Peter,
Thank you for the lovely review. It's fantastic to hear that your order was prepared promptly and was ready and waiting for a smooth collection at your chosen store. We really appreciate you choosing Waltons and hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Efficient service and good communication
My order was processed and delivered quickly. An incorrect item was sent but the chat feature on the website made it easy to arrange a replacement.
Only downside of the delivery was that the box was open and the packaging of one item was torn. Perhaps an issue with the delivery company.
I would use Waltons again, they provide efficient service and good communication.
11 sierpnia 2026
Opinia niezależna
Odpowiedź od Waltons
Hi Kammaland Jacobsdal team,
Thank you for your honest and balanced feedback, and for the kind words about our efficient service and communication. We're pleased our chat feature made arranging a replacement easy, but we're sorry to hear that an incorrect item was sent and that your delivery arrived with an open box and torn packaging. This isn't the standard we aim for. We've opened a ticket so we can look into this properly, and you're welcome to reply to it directly with any further details. Thank you for giving us the opportunity to put things right, and we would be glad to serve you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Marlene,
Thank you for the kind review. We're so pleased to hear you found our service good and reliable. We truly appreciate your support and look forward to assisting you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
online chat feature
I had selected items online, but then realised that I would need a proper quote to submit to my Finance Dpt at work. I did NOT feel like starting my selection process again. So I used the online chat feature and was instantly guided as to the steps I could take to turn my pre-selected items into a quote, without having to start from scratch! Thanks, that was a very helpful feature.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Waltons
Hi Annie,
Thank you so much for taking the time to share your experience. We're delighted to hear that our online chat feature made it easy to turn your pre-selected items into a proper quote without having to start over. That's exactly the kind of convenience we hope to offer, and it's wonderful to know it helped you. We look forward to assisting you again in future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The ordered cartridge arrived super…
The ordered cartridge arrived super quick. Thank you
30 lipca 2026
Odpowiedź od Waltons
Hi Rob,
Thank you for your kind words and for taking the time to leave a review. We're so pleased to hear that your cartridge arrived super quickly. Fast, reliable delivery is a priority for us, and it's great to know we hit the mark. We appreciate your custom and hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Not responding to customers issues
Not addressing customers issues in terms of returning a product
29 lipca 2026
Odpowiedź od Waltons
Hi Lwandile,
Thank you for taking the time to share your feedback, and we're very sorry to hear that your issue regarding a product return has not been addressed. This is not the level of service we want you to experience, and we would like to help resolve this for you as quickly as possible. We have opened a ticket regarding your issue, which you are welcome to reply to so that we can assist you further and get this sorted out.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Stella,
Thank you so much for your kind review. We're delighted to hear you found the experience quick, easy and time saving. We really appreciate you taking the time to share your feedback and look forward to assisting you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Fast and efficient
29 lipca 2026
Odpowiedź od Waltons
Hi Sandi,
Thank you so much for your kind review. We're delighted to hear you found our service fast and efficient, and we really appreciate you taking the time to share your feedback. We look forward to assisting you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The simplicity of your website
The simplicity of your website, you goid price and the fact that 2 - 3 days delivery turned out next day; fantastic. Thanks very much
28 lipca 2026
Odpowiedź od Waltons
Hi Lieb,
Thank you so much for your wonderful feedback. We're thrilled to hear you enjoyed the simplicity of our website and our pricing, and that your order arrived even quicker than expected. Comments like yours mean a great deal to us, and we look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Dirk,
Thank you for letting us know, and we're very sorry to hear that your calculator arrived with a damaged and cracked screen. This is certainly not the standard we aim for, and we would like to put things right for you as quickly as possible. We have opened a ticket regarding your issue, which you are welcome to reply to so that we can assist you further and arrange a resolution.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I ordered a financial calculator and I…
I ordered a financial calculator and I received it within 2 days. It is in good condition and working efficiently. I’m very satisfied with the service and the product!⭐️⭐️ ⭐️⭐️⭐️
24 lipca 2026
Odpowiedź od Waltons
Hi Zanele,
Thank you so much for your lovely review. We're delighted to hear your financial calculator arrived within two days, in good condition and working efficiently, and that you're happy with both the product and our service. We truly appreciate your support and look forward to helping you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I have always received excellent…
I have always received excellent service from Waltons,,, and their deliveries are quick and efficient.....
30 lipca 2026
Opinia niezależna
Odpowiedź od Waltons
Hi Lucinda,
Thank you so much for your continued support and for these kind words. We're so pleased to hear that you've consistently received excellent service from Waltons and that our deliveries have been quick and efficient. Loyal customers like you mean the world to us, and we look forward to serving you for many years to come.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Alexander went above and beyond to…
Alexander went above and beyond to assist me. His professionalism, prompt responses, and willingness to help made the experience outstanding. Truly excellent customer service!
28 lipca 2026
Opinia niezależna
Odpowiedź od Waltons
Hi Shannon,
Thank you so much for your wonderful feedback! We are thrilled to hear that Alexander went above and beyond to assist you, and that his professionalism and prompt responses made your experience outstanding. We will be sure to pass your kind words on to him. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The delivery services was fantastic
The delivery services was fantastic - the items came almost as soon as it was ordered. The condition was pretty good too. Honestly, would shop with you guys again.
24 lipca 2026
Odpowiedź od Waltons
Hi Robin,
Thank you for taking the time to share your experience! We are delighted to hear that our delivery service was fantastic and that your items arrived promptly and in good condition. It would be a pleasure to welcome you back again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
It was easy and quick
24 lipca 2026
Odpowiedź od Waltons
Hi Bertha,
Thank you for your lovely review! We are so pleased to hear that you found the experience easy and quick. We look forward to assisting you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Zamabomvu,
Thank you for your kind feedback! We are delighted to hear that you enjoyed a quick delivery. We hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.