Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great sufficient service helpfull and friendly drivers with delivery... Easy and user friendly online shopping and easy to finish transaction online Good product thank you Waltons!!
Reakcja na opinię
The inkjet packaging was badly crushed & damaged. The Ink Cartridges however appear to be OK. Waltons should review their appointed courier and/or check that their packers apply more care when pa... Zobacz więcej
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The manager at the Walton's store in Moffit Retail Centre was fantastic. I'd purchased an item online that turned out to be defective, and he went out of his way to help me exchange it for one in stoc... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Waltons
Napisane przez firmę
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Dane kontaktowe
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Republika Afryki Południowej
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
All products were available and better…
All products were available and better priced than other stationary shops.
2 września 2026
Odpowiedź od Waltons
Hi Aletta,
Thank you for your review. We're pleased all the products you needed were available and better priced than other stationery shops.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Sinazo,
Thank you for your review. We're glad your order arrived intact and on time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Pammy,
Thank you for your feedback. We're pleased delivery and order processing were swift for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The pens that we ordered are of high…
The pens that we ordered are of high quality, thank you. We also appreciate the fast delivery time.
3 września 2026
Odpowiedź od Waltons
Hi Tania,
Thank you for your review. We're glad you're happy with the quality of the pens and the fast delivery.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
My delivery delivered exactly at the…
My delivery delivered exactly at the estimated time.
5 sierpnia 2026
Odpowiedź od Waltons
Hi Melvy,
Thank you for your feedback. We're glad your delivery arrived exactly at the estimated time.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Great service
I ordered some stationery late on a Sunday morning. I got a call from a Walton's rep early Sunday afternoon to say they did not have the specific colour folder and would another do. Super impressed by the service and attention to detail. And delivered the very next day. Will definitely order through them again.
31 sierpnia 2026
Odpowiedź od Waltons
Hi Sarah-Joan,
Thank you for your wonderful review. We're so pleased our team called to check on the folder colour, kept you informed, and that your order still arrived the very next day. We look forward to helping with your next order.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
It was excellent service.however no…
It was excellent service.however no response on my initial order was received.the excellent service only started after my query and request after noticing the item I ordered was out of stock.
1 września 2026
Odpowiedź od Waltons
Hi Gregory,
Thank you for your feedback. We're glad our team could assist once you followed up, but we're sorry that you didn't receive a response on your initial order, or that you weren't informed sooner that the item was out of stock. This isn't the standard of communication we aim for, and we'd like to look into it further. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
fair prices and good service
31 sierpnia 2026
Odpowiedź od Waltons
Hi Benjamin,
Thank you for taking the time to leave us a review. We're pleased to hear you found our prices fair and our service good.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The manager at the Walton's store in Moffit Retail Centre
The manager at the Walton's store in Moffit Retail Centre was fantastic. I'd purchased an item online that turned out to be defective, and he went out of his way to help me exchange it for one in stock right there in the store. I was working under a tight deadline, and that quick exchange meant I could finish my project on time. Excellent service — much appreciated!
2 września 2026
Odpowiedź od Waltons
Hi Lawrence,
Thank you so much for sharing this. We're delighted to hear that the store manager went out of his way to help you exchange your item so quickly, especially with a deadline to meet. We'll be sure to pass on your kind words to the team.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The service was excellent
The service was excellent. I found what I needed with ease and it was delivered as promised.
27 sierpnia 2026
Odpowiedź od Waltons
Hi Joanne,
Thank you for your review. We're glad you found what you needed with ease and that it was delivered as promised.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Esme,
Thank you for your feedback. We're pleased to hear you found our service effective, quick and professional.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
ORDER AND DELIVERIES WENT SMOOTHLY
ORDER AND DELIVERIES WENT SMOOTHLY. wHAT ELSE CAN I SAY?
28 sierpnia 2026
Odpowiedź od Waltons
Hi Vanessa,
Thank you for your review. We're glad to hear your order and delivery went smoothly.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Seamless delivery and pick up
26 sierpnia 2026
Odpowiedź od Waltons
Hi Colin,
Thank you for your feedback. We're pleased the delivery and collection process was seamless for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Ria,
Thank you for your review. We're glad our service was fast and efficient for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy and efficient
Easy online ordering system and clesr communication regarding order and delivery. Very happy with products ordered. Great courier service.
24 sierpnia 2026
Odpowiedź od Waltons
Hi Julia,
Thank you for your kind words. We're delighted the online ordering system was easy to use, that communication around your order and delivery was clear, and that you're happy with the products. We'll also pass your compliments on to our courier partner.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi there,
Thank you for your review. We're glad you're happy with the quality of your order.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Speedy delivery
21 sierpnia 2026
Odpowiedź od Waltons
Hi Chantal,
Thank you for your feedback. We're pleased the delivery was speedy for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Fantastic service
Fantastic service! Fast delivery, great prices. All around I am so satisfied.
24 sierpnia 2026
Odpowiedź od Waltons
Hi Bethany,
Thank you for your lovely review. We're so pleased to hear you found the service fantastic, the delivery fast, and the prices great. It's wonderful to know you're satisfied all around.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
ordering is effortless and is processed…
ordering is effortless and is processed and delivered quickly
24 sierpnia 2026
Odpowiedź od Waltons
Hi Sheila,
Thank you for your feedback. We're glad to hear your order was processed and delivered quickly and that ordering was effortless.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Website easy to navigate,checkout also…
Website easy to navigate,checkout also simple, and delivery fast and efficient.
20 sierpnia 2026
Odpowiedź od Waltons
Hi Belinda,
Thank you for your review. We're pleased you found our website easy to navigate, checkout simple, and delivery fast and efficient.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.