Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great sufficient service helpfull and friendly drivers with delivery... Easy and user friendly online shopping and easy to finish transaction online Good product thank you Waltons!!
Reakcja na opinię
The inkjet packaging was badly crushed & damaged. The Ink Cartridges however appear to be OK. Waltons should review their appointed courier and/or check that their packers apply more care when pa... Zobacz więcej
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The manager at the Walton's store in Moffit Retail Centre was fantastic. I'd purchased an item online that turned out to be defective, and he went out of his way to help me exchange it for one in stoc... Zobacz więcej
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Informacje dotyczące firmy
O Waltons
Napisane przez firmę
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Dane kontaktowe
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Republika Afryki Południowej
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
QUICK DELIVERY AND REASONABLE PRICE
17 września 2026
Odpowiedź od Waltons
Hi Doni,
Thank you for your review. We're glad your delivery was quick and that you found our prices reasonable.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Jesse,
Thank you for your review. We're pleased you found us reliable and fast with delivery.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Products arrived timeously.
16 września 2026
Odpowiedź od Waltons
Hi there,
Thank you for your review. We're glad your products arrived timeously.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Willie,
Thank you for your review. We're glad you received excellent service.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I ordered in bulk and the Waltons…
I ordered in bulk and the Waltons delivered as Promised on time.
19 września 2026
Odpowiedź od Waltons
Hi there,
Thank you for your review. We're pleased your bulk order was delivered on time, exactly as promised.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Thank you for your pro-active stance in dealing with the matter I raised below listed.
Dear Waltons,
Thank you for your pro-active stance in dealing with the matter I raised below listed.
We are also businesspeople and the fact that you swiftly took action to respond and replace the cracked container was much appreciated, thank you. We will happily order again.
Original Review:
Your website assures deliver between 3 to 4 days, it took 8 x days and to make things even better, we are about 2 kilometers from your Woodstock depot plus one of the crates were cracked.
18 września 2026
Odpowiedź od Waltons
Hi Ernst,
Thank you for your feedback, and we're sorry that your delivery took eight days when our website indicated three to four, especially with you being so close to our Woodstock depot. We're also sorry to hear that one of the crates arrived cracked. This isn't the service we aim to provide, and we'd like to look into it. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
They did everything that they said they…
They did everything that they said they would do.
15 września 2026
Odpowiedź od Waltons
Hi Sonia,
Thank you for your review. We're glad we did everything we said we would.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Service in store
18 września 2026
Odpowiedź od Waltons
Hi Abdul,
Thank you for your review. We're glad you had good service in store.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick and accurate delivery
Quick and accurate delivery, no substitutes. I got exactly what i ordered in excellent condition
15 września 2026
Odpowiedź od Waltons
Hi Ursh,
Thank you for your review. We're glad your delivery was quick and accurate, with no substitutions, and that everything arrived in great condition.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
prompt efficient service
16 września 2026
Odpowiedź od Waltons
Hi there,
Thank you for your review. We're pleased you found our service prompt and efficient.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Noni,
Thank you for your feedback. We're glad your order was ready for collection so quickly.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I got the best deals and my son loved…
I got the best deals and my son loved the pencil case he got. Best quality.
16 września 2026
Odpowiedź od Waltons
Hi Palesa,
Thank you for your review. We're so glad you got the best deals and that your son loves his new pencil case.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The website is easy to work on
The website is easy to work on; price is competitive; delivery was extremely quick
17 września 2026
Odpowiedź od Waltons
Hi Stuart,
Thank you for your review. We're pleased you found the website easy to use, our prices competitive, and delivery quick.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent and efficient service
14 września 2026
Odpowiedź od Waltons
Hi Laurian,
Thank you for your review. We're pleased you found our service excellent and efficient.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent online service
Great online shopping experince
Good prices and fast delivery
15 września 2026
Odpowiedź od Waltons
Hi Heide,
Thank you for your review. We're delighted you had a great online shopping experience, with good prices and fast delivery.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi Renuka,
Thank you for your review. We're glad you found the service quick and efficient.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Odpowiedź od Waltons
Hi there,
Thank you for your review. We're glad you're happy with the fast service.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I was unable to return the item to the…
I was unable to return the item to the store due to store policys.I had ro first submit a return online and then drop off the item at the store which seems so inconvienient.I will ratrher shop at a store that makes my life easier.
10 września 2026
Odpowiedź od Waltons
Hi Pranisha,
Thank you for your feedback, and we're sorry to hear the returns process was inconvenient for you. We understand that having to submit a return online before dropping the item off at the store added extra steps you weren't expecting, and we'd like to pass this on so it can be looked into. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Wonderful service
The agents were an absolute pleasure to deal with, friendly, efficient and very helpful.
10 września 2026
Odpowiedź od Waltons
Hi Jodie,
Thank you for your lovely review. We're delighted our agents were friendly, efficient and helpful, and that you had a wonderful experience.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Love the free delivery to store
Love the free delivery to store - it’s not a long wait and it’s free :)
11 września 2026
Odpowiedź od Waltons
Hi Palesa,
Thank you for your review. We're glad you love the free delivery to store and that it's a quick, free option.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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