What I have bought, were fun and great! What I'd more is choice of models of buildings, funny and historical. Not so militant :) The wandclock and celesta were my kind of stuff...
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing products and what fun to assemble. Great learning for both young and old. This will enhance technical understanding and problem solving skills. Great quality with replacement part options if o... Zobacz więcej
Reakcja na opinię
I've been a fan of Ugears for a while now, and they never cease to amaze me! Their models are not only beautifully designed but also incredibly fun to assemble. The attention to detail and the clever... Zobacz więcej
Reakcja na opinię
Unbelievably good product and service. I've just finished making the remarkably well made racing car and I'm amazed by the engineering that goes into these models. They go tother well, the instruction... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
UGEARS is a 2014 Ukrainian startup with a growing worldwide reputation for producing unique, self-propelled 3D wooden puzzles for adults, puzzle boxes and educational toys. Each UGEARS 3D puzzle has its own mechanical action that will amaze and delight. UGEARS model kits come with everything you need for assembly. All parts are laser pre-cut into a high-quality plywood board for easy removal and assembly. Motion is accomplished using rubber bands, gears and gravity. Detailed color diagrams and step-by-step instructions are provided in 11 languages to guide you through the assembly process. No glue, special expertise, tools or equipment are required. Customer service is available 24/7, with spare parts provided and shipped free of charge.
Dane kontaktowe
Ukraina
- ugearsmodels.com
4,2
Dobra
129 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Produits et notices de montage très…
Produits et notices de montage très bien étudiés
25 grudnia 2023
Opinia niezależna
Odpowiedź od UGEARS
Hi QUID NOVI ARCHITECTURES! Thank you for your feedback!
Unique puzzles, reliable seller
I don’t know anywhere else to get these intricate wooden model kits. The company is always coming up with new ones and they have a good range from easier to more complex. I have given them to 3 people as gifts and all were delighted.
15 kwietnia 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi Lisa R.! Thank you so much for your feedback! We're thrilled to hear that you appreciate our unique wooden model kits and enjoy our range of designs. It's wonderful to know that the kits you've gifted have been so well-received. If you ever need more models or have any questions, we're here to help. Happy building and gifting!
Having built 12 models over the last…
Having built 12 models over the last few years, they are just a marvel of laser intricacy, so clever and ingenious.
Top marks to the creators.
I will buy again and again!
One thing worth mentioning is to always use lots of wax and to follow the instructions implicitly!
25 czerwca 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi Peter Aizlewood! Thank you for your enthusiastic feedback! We're thrilled to hear that you've enjoyed building our models and appreciate the intricate laser-cut designs. Your tip about using plenty of wax and following the instructions closely is very helpful for other builders. We look forward to providing you with more enjoyable building experiences in the future. Happy building, and thank you again for your support!
Absolutely brilliant and entertaining
Absolutely brilliant and entertaining
25 czerwca 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi MRS DIANA HOPKINSON! Thank you for your feedback!
I have assembled many Ugears products…
I have assembled many Ugears products and find them all very sturdy and well made. The fit is always very tight and everyone compliments me on the finished product. Keep up the good work Ukraine
25 czerwca 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi Paul! Thank you for your feedback and for assembling many of our Ugears products! We're delighted to hear that you find them sturdy, well-made, and that the fit is tight. It's wonderful to know that your finished products receive compliments.
Despite the pieces being a bit hard to…
Despite the pieces being a bit hard to fix sometimes, it's worth it. Building these models is entertaining; time flies while you create it. I recommend these models.
20 maja 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi Sara Berceruelo! Thank you for your feedback! We're glad to hear that despite some challenges with assembly, you find building our models entertaining and time well-spent. Your recommendation means a lot to us. Happy building, and if you ever need assistance, feel free to reach out!
I find making these models relaxing.
I find making these models relaxing. They are of good quality. Any problems and they sort them out straight away. I broke a major pice on the butterfly and had it replaced. Great models.
25 czerwca 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi Henry Deans! Thank you for your feedback! We're glad to hear that you find building our models relaxing and that you're pleased with the quality. It's great to know that our customer service team was able to promptly resolve any issues you encountered with the butterfly model. We appreciate your support and hope you continue to enjoy building our great models!
Odpowiedź od UGEARS
Hi Jon Davies! Thank you for your kind words and feedback!
Manic kitbuilder
Having now completed some six different kits, always well made and well designed models. Sometime the instructions could be improved in parts but nothing serious.
25 czerwca 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi Roger Palmer! Thank you for your feedback! We're glad to hear that you've enjoyed building our well-made and well-designed models. Your input about the instructions is noted, and we'll take it into consideration for future improvements. Happy building, and if you have any further suggestions, feel free to share them with us!
Odpowiedź od UGEARS
Hi Jan Åström! Thank you for your feedback!
Just the best and most amazing company…
Just the best and most amazing company that bring out incredible wooden models to build. The building process. The instructions. The finished model. All sensational and just a pure pleasure to put together.
Will always be a purchaser of their models and an advocate to their vision and business specifically with the involvement they have with what’s going on in their country. Well done guys and keep up the awesome work. From a huge fan.
25 czerwca 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi Peter Geraerts! Thank you so much for your feedback! We're thrilled to hear that you find our wooden models incredible and that you enjoy every aspect of the building process — from the instructions to the finished model. Your support and advocacy mean a lot to us, especially during these challenging times. We're committed to continuing our vision and providing you with more amazing models. Thank you again for being a huge fan!
What makes Ugears stand out is their customer service
What makes Ugears stand out is their customer service. The way they are prepared to send out replacement parts even when you admit to accidently breaking them yourself isn't unique but there are not many companies prepared to do this. The models are well designed and require a level of skill to complete correctly. Some models are pushing the limits of what can be done and are not always "perfect". Although I have got all the ones I have built to work I have had problems, this is where the Facebook and Youtube communities come into their own, there is plenty of help out there.
31 maja 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi Alan! Thank you for highlighting our customer service! We're committed to supporting our customers and ensuring you have a great experience with our models. We appreciate your understanding and are glad to hear you've found helpful communities for troubleshooting. Happy building, and please don't hesitate to reach out if you need any assistance!
Great for all ages
Amazing products and what fun to assemble. Great learning for both young and old. This will enhance technical understanding and problem solving skills. Great quality with replacement part options if one break something. However they are very sturdy. Have tried 10+ models so far incl. steamtrain, pinbal machine, aeroplane, horse, two marble runs, gitar, butterfly and some small ones. All are very fun and strong
4 stycznia 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi Tom Storebø! Thank you for your wonderful feedback! We're delighted to hear that you find our products amazing and enjoyable to assemble. It's fantastic that you've experienced the educational benefits for both young and old, enhancing technical understanding and problem-solving skills. We're glad you've found our models sturdy and that you've enjoyed building a variety of them, including the steamtrain, pinball machine, aeroplane, horse, marble runs, guitar, butterfly, and others. If you ever need replacement parts or have any questions, feel free to reach out. Happy building, and thank you again for your support!
First class kits
First class kits, careful assembly needed, but parts fit excellently.
Long live Ukraine
12 czerwca 2024
Opinia niezależna
Odpowiedź od UGEARS
Hi Jeremy Fenby-Taylor! Thank you for your feedback and support!
big thank you for the help with…
big thank you for the help with replacement parts for my model fast and friendly free postage from Ukraine to the uk . many thanks i will buy models in the future 2 thumbs up to ugears
27 maja 2024
Opinia niezależna
Odpowiedź od UGEARS
We're so pleased to hear that you are satisfied with our replacement parts service. Thank you for a feedback and enjoy assembling new models!
Disappointed
I enjoyed building he models. They look great, but they won't run. That's disappointing.
Maybe the instructions could be more precise.
31 maja 2024
Opinia niezależna
Odpowiedź od UGEARS
We are sorry to hear that the models did not work. We are looking for new ways of making our instructions as clear as possible. If you face any issues with assembling you can watch the full video of assembly on our Youtube channel or contact the customer support. We hope for your better experience with our models next time so you could enjoy both building and the model running correctly.
great quality product
great quality product, fit and finish, clear instructions, no special skill set or tools needed.
30 maja 2024
Opinia niezależna
Odpowiedź od UGEARS
Thank you so much! We appreciate your positive feedback :)
Beautiful models
Beautiful models, the smell of wood is simply mesmerizing
1 marca 2024
Opinia niezależna
Odpowiedź od UGEARS
Thank you for a review and for choosing the Ugears!
Bad parts that break
Bad parts that break, poor instructions, no replacement parts without photos and 8 digit panel numbers. TOTAL GARBAGE!
NO STARS! NO STARS! NO STARS! NO STARS! NO STARS! NO STARS! NO STARS! NO STARS! NO STARS! NO STARS! NO STARS! NO STARS!NO STARS! NO STARS! NO STARS! NO STARS! NO STARS! NO STARS!NO STARS! NO STARS! NO STARS! NO STARS! NO STARS! NO STARS!
9 lutego 2024
Opinia niezależna
Odpowiedź od UGEARS
We are very sorry to hear about your negative experience. Our goal is to make our customers happy with our products and to deliver the highest quality of service. May you please specify the order number, so we could resolve the matter.
Parts request
Had a aero pendulum clock to build at Xmas, unfortunately there was an issue with wear on a couple of parts and spares were ordered.
The company states 3 to 5 days for delivery it’s now been almost a month with the cock in bits on the dining room table. Order nos 25634,8,9
Come on U Gears get your act together.
1 stycznia 2024
Opinia niezależna
Odpowiedź od UGEARS
Dear Chris,
We are very sorry to hear about your negative experience. It takes 3-5 days to process the order and to produce the exact spare parts you need. Then it takes up to 25 days to deliver the order to your destination. Our apologies for not communicating you the terms of delivery clearly. Your request has already been fulfilled and we hope you were satisfied with the spare parts despite the waiting time.
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