Travelmarvel Premium Cruise and Tours Recenzje 

337
•
Wynik TrustScore: 4.5 na 5

4,4

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Oceniono na 4 z 5

For the most part it was a very good trip which we greatly enjoyed. The staff were excellent both in Cairo and on the boat. Everything was well arranged. Our one concern was that quite a few people ex... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Several plus points. 1. The staff were amazing and always very helpful and nothing was too much trouble. 2. We are vegetarians and the chef (Dusan + Dusko) ensured there was enough variation... Zobacz więcej

Oceniono na 4 z 5

The tour guides & itinerery were amazing we really got an insight into ancient Egyptian history and modern day Egypt. The River Boat was fairly quiet so we got a good nights sleep, the bed was very co... Zobacz więcej

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Oceniono na 5 z 5

The boat was beautiful. Staff and service were amazing. Service with a huge smile and nothing too much trouble. Emese our Tour Director went above and beyond to provide us with information every day... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Napisane przez firmę

Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

337 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 83% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(337)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 110

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Oceniono na 5 z 5

The staff were very welcoming and the…

The staff were very welcoming and the ship was lovely. The food was great and all the walking tours were a great way to see all the different places that we visited. The cabin was clean and well equipped with comfy bed. I would definitely choose travelmarvel again.

9 września 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you for your wonderful review. We’re thrilled you enjoyed your Danube cruise, from the welcoming staff and comfortable cabin to the great food and insightful walking tours. It’s fantastic to hear you’d choose Travelmarvel again, and we look forward to welcoming you back on board for another memorable journey.

Kind regards,
Gemma
Customer Experience Team

Oceniono na 5 z 5

Oh Wow

Artur and the team made this a memorable experience. Attentive, genuinely caring and compassionate. The entire team aboard the Estrella (and the coach drivers and guides) made this holiday special.

11 września 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you so much for sharing your experience!

We’re absolutely delighted to hear that Artur and the whole team aboard the Estrella — including our coach drivers and guides — helped make your holiday so memorable. Attentiveness, genuine care and compassion are exactly what we aim for, so it’s wonderful to hear them highlighted in your words.

Thank you again for choosing us and for recognising our people — they’re our greatest asset. We look forward to welcoming you on another Travelmarvel adventure in the future!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 5 z 5

A 5 Star River Cruise

Every member of the team from day one of the trip was very pleasant, helpful and contributed to our 5 star holiday experience. Well done and thank you.

12 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you so much for your kind words and for sharing your 5-star experience with us!

We’re absolutely thrilled to hear that every member of the team contributed to making your river cruise so enjoyable from start to finish. Providing a friendly, helpful, and seamless experience is exactly what we strive for on every Travelmarvel journey — so it’s incredibly rewarding to know we delivered that for you.

We’ll be sure to pass on your thanks to the entire team — they’ll be delighted to know their efforts made such a positive impact on your holiday.

Thank you again for travelling with Travelmarvel. We hope to welcome you back on board for another unforgettable adventure soon!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 5 z 5

From start to finish a triumph of gorgeous scenery

From start to finish our trip firstly on the Rocky Mountaineer and then to Lake Louise Banff Jasper Whistler and so many other lovely places was very well organised and executed. We had a top rate guide (Ira) and extremely competent driver (Ravi). We saw wonderful wildlife and learned so much about the places we visited. Good quality hotels throughout

1 września 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you so much for your fantastic review!

We’re thrilled to hear your journey — from the breathtaking views aboard the Rocky Mountaineer to the stunning landscapes of Lake Louise, Banff, Jasper, Whistler and beyond — was such a memorable experience. Canada truly is a land of natural wonders, and it sounds like you had the perfect itinerary to explore it all.

A special thank you for recognising Ira and Ravi — we’re so pleased to hear they helped bring your adventure to life with expert guidance, care, and professionalism. Our teams on the ground are dedicated to making each Travelmarvel journey smooth, enriching, and unforgettable — and it's clear they did just that.

We’re also delighted that the quality of accommodation and overall organisation met your expectations. That combination of comfort, discovery and peace of mind is exactly what Travelmarvel aims to deliver on every trip.

Thank you again for choosing to travel with us. We hope to welcome you on another adventure very soon!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 5 z 5

Great tour of Vietnam and Cambodia

Great tour of Vietnam and Cambodia. The Mekong river cruise was beautiful with interesting sightseeing tours and great food on board.

7 września 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you so much for your wonderful review!

We’re delighted to hear you enjoyed your tour of Vietnam and Cambodia — it’s a truly captivating part of the world, rich in culture, history, and natural beauty. Cruising along the Mekong River offers such a unique perspective, and we’re so pleased that the sightseeing, onboard experience, and food all lived up to expectations.

At Travelmarvel, we’re passionate about providing immersive, worry-free journeys with outstanding value, and it’s fantastic to know we delivered that for you on this adventure.

Thank you again for travelling with us — we hope to see you onboard again soon for your next journey of discovery!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 4 z 5

Our Journey Through the Rockies

We had an amazing holiday experience with Travelmarvel Tours. Our tour director and driver were experienced and knowledgeable individuals.
Some of our hotels could have done better on facilities, but overall very comfortable accommodation.
Our trip on the Rocky Mountaineer train was second to none, amazing, attentive and informative staff;
very comfortable seating and excellent dining.
We had the opportunity of meeting like-minded and friendly individuals.

30 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you very much for taking the time to share your experience with us. We’re delighted to hear that so much of your “Journey Through the Rockies” was memorable — it’s especially gratifying that you found our tour director and driver knowledgeable, enjoyed the Rocky Mountaineer train service, and made new friends along the way.

We’re sorry to hear that some of your hotels did not fully meet your expectations with their facilities. Comfort and quality are core parts of what we strive for, and we will share your feedback with our accommodation partners to ensure improvements where possible. If you’d like, please do get in touch at info@aptouring.co.uk with the details (hotel names, which facilities were lacking) so we can address this directly.

Your kind words about our staff and overall experience mean a lot to us. Travelmarvel aims to deliver premium travel at exceptional value, with outstanding service, and it’s wonderful to know those efforts shone through in your journey.

We hope to welcome you again on another Travelmarvel adventure, and that next time every aspect of your stay exceeds your expectations.

Kind regards,
Raychell
Customer Experience Team

Oceniono na 4 z 5

the ship is good as are all the crew

the ship is good as are all the crew. The trips seem to be well organised and show the highlights of the area.
I do feel the breakfast was not up to the standard on our last trip on Vega and the entertainment officer was nowhere near the excellence of the one on Vega.
We will see how they compare to our next one with you.

26 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you for taking the time to share your feedback. We're so pleased to hear you enjoyed your time aboard and that both the ship and crew met your expectations — it's always wonderful to know our team is delivering the warm, attentive service we strive for. We're also glad you found the excursions well organised and reflective of the region's highlights.

We do regret to hear that breakfast and entertainment didn't quite meet the standards you experienced previously on the Vega. Your comments have been shared with our hospitality and onboard entertainment teams, as we’re always looking to learn and enhance the experience for every guest.

We're grateful for your ongoing support and look forward to welcoming you again soon — we’ll certainly aim to exceed your expectations on your next journey with us.

Kind regards,
Raychell
Customer Experience Team

Oceniono na 5 z 5

Douro River Cruise

This was our first ever river cruise, we were blown away by the high levels of customer service. The nautical crew, kitchen/restaurant staff and in particular the housekeeping staff were amazing. The ship,obviously fairly new,was in excellent condition. The scenery was absolutely stunning. We are now planning ahead for next year, looking at the Amsterdam to Budapest cruise, obviously with Travel marvel. Only Plaudits from me.

7 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you so much for sharing your wonderful first river cruise experience with Travelmarvel!

We’re absolutely delighted to hear that the exceptional service from our nautical crew, kitchen, restaurant, and especially the housekeeping team made such a great impression. It’s fantastic that the ship’s condition and the stunning scenery added to your enjoyment.

We’re thrilled you’re already planning your next adventure from Amsterdam to Budapest — we can’t wait to welcome you back on board for another unforgettable journey.

Thank you again for your kind words and for choosing Travelmarvel. See you next year for more incredible memories!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 4 z 5

On board dining staff and meals were…

On board dining staff and meals were first class . Cabin was large with comfortable bed and chairs.

8 września 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you for your kind words! We’re thrilled to hear you enjoyed the first-class service from our onboard dining staff and that the meals met your expectations.

It’s also wonderful to know your cabin provided the space and comfort you needed to truly relax during your journey.

We hope to welcome you back on board for another exceptional Travelmarvel experience soon.

Kind regards,
Raychell
Customer Experience Team

Oceniono na 2 z 5

Evening meals very disappointing

Evening meals very disappointing, poor quality and variety. Very basic small portions with minimal and strange choice of vegetables.
Evening “entertainment “ was extremely poor with untalented and incompetent presenters.

19 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you for sharing your feedback. We’re disappointed to hear that our evening meals and entertainment did not meet your expectations. Your comments on quality, variety, portion sizes, and entertainment standards have been noted and shared with our culinary and entertainment teams for review in line with overall guest feedback.

Kind regards,
Gemma
Customer Experience Team

Oceniono na 5 z 5

Pleased with the excellent organisation…

Pleased with the excellent organisation in all aspects and by all the respective teams on and off board the river cruise. The staff on board were, courteous, pleasant, polite, approachable and so willing to help. Meals were exceptional.

22 września 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you very much for your kind words!

We’re delighted to hear that the organisation of your river cruise — both on and off board — met your expectations so well. Our teams take great pride in delivering courteous, approachable, and helpful service, and it’s wonderful to know that came through during your trip.

We’re also pleased that you enjoyed the exceptional meals, as providing quality dining experiences is a key part of what we do.

Thank you for choosing Travelmarvel. We look forward to welcoming you on board again for another memorable journey soon!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 5 z 5

We had a very enjoyable time

We had a very enjoyable time on our Reflections of the Rockies tour with Celine McFadyen from 22nd August to 2nd September

22 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you so much for your wonderful feedback!

We’re delighted to hear you had a very enjoyable time on the Reflections of the Rockies tour with Celine McFadyen. Celine and the entire team strive to create memorable and seamless experiences, so it’s fantastic to know they helped make your trip special.

We hope the stunning scenery and unique adventures left lasting memories, and we look forward to welcoming you on another Travelmarvel journey soon!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 5 z 5

Great Holiday

Many things including tours for gentle walkers.Also good were the headphones for people who wear hearing aids.The destinations were excellent. The ship and staff were superb. We would like an itinerary on where else the ship sails.

25 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you so much for your wonderful review!

We’re delighted to hear you enjoyed the gentle walking tours, the helpful headphones for hearing aid users, and the superb service from our ship and staff. It’s fantastic to know the destinations lived up to your expectations as well.

We’d be happy to provide you with details about other itineraries the ship sails — our team will reach out to you shortly with more information so you can start planning your next adventure.

Thank you again for choosing Travelmarvel. We look forward to welcoming you aboard again soon!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 5 z 5

What a fantastic holiday

What a fantastic holiday. Exceeded all expectations despite being a previous customer.
Cabin was great - good to see the tea and coffee making facilities in the room. Thought I would want this previously but we never used them. All our time was spent in the lounge, on top deck or out and about.
Day tours were interesting and for the cruise director to pull out all the stops on the last night was above and beyond. A memory to cherish!
Had breakfast and dinner in the restaurant. Fantastic service and great food. Tried to cut back on what we were eating by going to the ‘pub’ for lunch. It really was too far from the kitchen. Food not replenished and really poor selection vs previous. Please change back to the lounge!

9 września 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you so much for sharing your fantastic feedback!

We’re thrilled to hear your holiday exceeded all expectations — especially as a returning guest! It’s great that you enjoyed your cabin and found the tea and coffee facilities a nice touch, even if you spent most of your time enjoying the lounge, top deck, and excursions.

We’re especially pleased that the day tours kept you engaged and that our cruise director’s special efforts on the last night created a cherished memory. We’ll be sure to pass on your kind words to the whole team.

Thank you also for your honest feedback regarding the lunch venue. We appreciate hearing about your experience and will certainly share your comments with our dining team as we continually strive to improve the overall experience for our guests.

Thanks again for travelling with Travelmarvel. We look forward to welcoming you back on board for many more memorable journeys!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 4 z 5

Cambodia 🇰🇭 Vietnam 🇻🇳

Destination, tours, on board staff

29 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you for your review of your journey through Cambodia and Vietnam. We’re so glad you enjoyed the destinations, the tours, and our wonderful onboard team.

These regions are truly special, and it’s our pleasure to help guests experience their rich culture, history, and beauty in comfort.

We hope to welcome you back on another Travelmarvel adventure soon!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 5 z 5

Excellent guide and crew

Excellent guide and crew
Spacious cabin
Great food
Lovely itinerary …. Great weather!

9 września 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you so much for your wonderful review!

We’re delighted to hear that you enjoyed the excellent guide and crew, spacious cabin, and great food. It sounds like the lovely itinerary and fantastic weather made your trip even more memorable.

We truly appreciate you choosing Travelmarvel and hope to welcome you on board again soon for another amazing adventure!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 3 z 5

Good value but other failings

Good value, crew and entertainment very good.
Food average compared with other cruise ships. Drinks limited e.g. wheat beer on menu but on first day they said it was the last bottle but would be restocked at a port. Turns out that port was the final one on the cruise so left to choose between Bitburger (a very average lager) and Guinness (poor taste compared with Irish pubs). Pre cruise there was a list of tours and price paid said tours included. When on board many of the free tours were chargeable, some costing over 100 euros per person which was very misleading at time of booking.

12 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you for sharing such balanced feedback. It’s great to hear the cruise offered good value and that the crew and entertainment stood out. Your points on food quality, limited drinks availability, and confusion around included tours are important and will be passed on for review to help improve clarity and the overall experience.

Kind regards,
Gemma
Customer Experience Team

Oceniono na 5 z 5

Very good experience

The shop, the crew, the food, the tours

12 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you for sharing your positive experience!

We’re glad to hear you enjoyed the shop, the crew, the food, and the tours — all key parts of what makes a Travelmarvel journey special. Your kind words mean a lot to us and our team.

We look forward to welcoming you on another adventure soon!

Kind regards,
Raychell
Customer Experience Team

Oceniono na 5 z 5

irish compere guy onboard was good and…

irish compere guy onboard was good and all staff onboard were excellent send me a discount for next year

4 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you for your feedback. We are pleased you had an enjoyable time on your Highlights of the Danube cruise and are keen to travel again soon on a special deal! I will ensure you are set up to receive our special offers direct to your email inbox and in the meantime our friendly team of consultants are happy to help with any enquiries on 0800 012 6686.

Kind regards,
Gemma
Customer Experience Team

Oceniono na 5 z 5

Well organised lovely staff very helpfu…

Well organised lovely staff very helpfu beautiful weather and scenery only downside four hours at Munich airport no five hours plane was late taking off the airport was a tip dirty toilets and overflowing waste bins

5 sierpnia 2025
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Odpowiedź od Travelmarvel Premium Cruise and Tours

Thank you for sharing your feedback. It’s wonderful to hear the staff, organisation, and scenery made your cruise with us enjoyable. We are disappointed to hear of your airport experience but look forward to having you travel with us again soon.

Kind regards,
Gemma
Customer Experience Team

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