Having received a strong recommendation from an ex-work colleague we were pleased to find the whole experience both informative and professional. The staff were knowledgeable, friendly and reassuring.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Just installed stairlift, exactly when promised, within the promised timeframe. I was delighted - it was desperately needed. Thus far (he's only been gone an hour!) it works perfectly. The rep/... Zobacz więcej
Reakcja na opinię
Nach negativer Erfahrung mit einem anderen Anbieter mussten wir eine neue Firma suchen. Dies gelang uns mit TKE Home Solutions in Düsseldorf. Schnelles Angebot durch den örtlichen Berater, He... Zobacz więcej
Reakcja na opinię
The initial survey to installation took only 8 days. Jack assessed our requirements and carefully described the processes following an order. There was absolutely no hint of any "hard sell". The... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Recommend us to a friend and receive a thank you from us.
Refer a friend for a £100 gift card.
Recommend us to a friend
and receive a thank you from us for your recommendation. You will receive a £100 voucher of your choice* and the person you have recommended us to will receive up to £200 discount if they decide to buy. Contact us today to find out more.
Dane kontaktowe
Eagle Court, De Havilland Ave, Preston Farm Industrial Estate, TS18 3TB, Stockton-on-Tees, Zjednoczone Królestwo
- 0800 783 9551
- contactcentre.homesolutions.uk@tkelevator.com
- tke-homesolutions.co.uk
4,6
Doskonała
176 recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiedź od TKE Home Solutions UK
Thank you for your great review! We're pleased to hear that the installation was quick and hassle-free. Your feedback is much appreciated!
TK Home Solutions UK
Michael and Mark we're extremely…
Michael and Mark we're extremely polite, extremely knowledgeable and made the whole procedure very bearable for me. These were two really nice men.
28 listopada 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your kind feedback! We're so glad to hear that Michael and Mark made the process smooth and comfortable for you. We'll be sure to pass on your compliments to them!
TK Home Solutions UK
Excellent experience
Had my lift fitted on 21/11/24 I found the fitter to be very friendly and professional she finished the job and gave me a full rundown on how to work it left me feeling confident to use and took old lift away with no mess or rubbish to move would definitely recommend this company excellent service all round THANK YOU.
21 listopada 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your fantastic review! We're delighted to hear that the fitter provided friendly and professional service, ensuring you felt confident using your new lift. It’s wonderful to know the process was seamless for you. We truly appreciate your recommendation!
TK Home Solutions UK
They were very helpful
They were very helpful, and I understand everything what they told me and how they said it
19 listopada 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your lovely review! It’s great to hear that everything was explained clearly and in a way that was easy to understand. We’re glad we could help!
TK Home Solutions UK
We had two lovely lads they explained…
We had two lovely lads they explained everything to us
1 listopada 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your review! We're delighted to hear the team was friendly and took the time to explain everything clearly. We truly appreciate your kind words!
TK Home Solutions UK
Odpowiedź od TKE Home Solutions UK
Thank you for your lovely feedback! We're so glad to hear you found our service efficient, patient, and helpful. Your kind words mean a lot to us!
TK Home Solutions UK
Connor barnes was very helpful…
Connor barnes was very helpful explained in great detail how to use stairlift and he didn’t leave until i knew exactly what to do. Very polite and friendly
29 października 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your kind review! We're thrilled to hear that Connor provided such helpful, detailed guidance and ensured you felt confident using your new stairlift. We'll be sure to pass on your lovely feedback to him!
TK Home Solutions UK
Efficient beginning to end, certainly a justified Which Best Buy
Being a Which Best Buy has been justified by our experience, from Jack who came to survey and give us a price, to most capable Ellie in the office who with Jack organised things, and finally Rick who arrived on time and installed the stair lift quickly, cleanly and very efficiently.
Very impressed by the whole procedure.
Oh, and a good price too!
25 października 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your wonderful review! We're delighted to hear that your experience, from Jack's survey to Ellie's organisation and Rick's efficient installation, lived up to your expectations. It's great to know you found the process impressive and the price right too. We'll share your kind words with the team!
TK Home Solutions UK
The lad who installed the stairlift was…
The lad who installed the stairlift was Connor he was a nice polite lad, in uniform so knew where he was from,respected our property just got on and done the job. Explained how to use the lift with me on it and everything about it. Left everywhere tidy on finishing.
Thankyou
24 października 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your lovely feedback! We're so pleased to hear Connor provided such a polite and professional service, respected your home, and took the time to ensure you felt confident using your new stairlift. We'll be sure to pass on your kind words to him!
TK Home Solutions UK
Very pleasant and professional and…
Very pleasant and professional and completed the job with no mess
16 października 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your kind words! We're thrilled to hear you had a pleasant and professional experience, and we're glad the job was completed mess-free. Your feedback means a lot to us!
TK Home Solutions UK
Adaptation parfaite à mon escalier et c’était pas gagné !
Je ne regrette pas mon choix avec ce fabricant. Le monte personne est de grande qualité et s’adapte parfaitement à mon escalier très étroit en colimaçon, ce qui n’est pas une mince affaire. L’installation s’est faite en un temps record : 3h30. Le vendeur et l’installateur étaient compétents et aimables. Le SAV est réactif. Une entreprise sérieuse et fiable que je recommande
30 listopada 2023
Opinia niezależna
Monte-escalier de qualité avec une installation rapide
Très satisfaite de mon monte-escalier de cette entreprise. La qualité est au rendez-vous et le rapport qualité-prix est excellent. L’installation a été faite en un temps record, exactement à la date prévue. Le technicien, était d’une gentillesse remarquable. Je recommande
17 lipca 2024
Opinia niezależna
Conner did a first class service
Conner did a first class service
Did a great job ty
16 października 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your review! We’re delighted to hear that Conner provided a first-class service during your stairlift installation. It's great to know that you're happy with the job he did and that everything met your expectations.
We always strive to deliver high-quality service, and feedback like yours reaffirms our commitment to excellence. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. We're always here to help!
TK Home Solutions UK
Stair lift purchase
The 2 installer engineers arrived a little later than advised but did an efficient job. The product looks very good and we are pleased with the installation. After completion gave a clear run through of the operating and safety instructions.
2 października 2024
Odpowiedź od TKE Home Solutions UK
Thank you for your kind review! We’re glad to hear that despite the slight delay in arrival, the installation of your stairlift was handled efficiently by our engineers. We always aim for professionalism and quality, so it's great to know that you're pleased with both the product and the installation process.
We're also happy to hear that our team took the time to give you a clear and thorough run-through of the operating and safety instructions. Ensuring our customers feel confident and comfortable using their new stairlift is a top priority for us. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
TK Home Solutions UK
Excellent service
From Matthew coming out to quote through to installation the service we received was excellent.
6 września 2024
Odpowiedź od TKE Home Solutions UK
Thank you so much for taking time to leave a review! We’re thrilled to hear that you experienced excellent service from start to finish with TK Home Solutions. It’s fantastic to know that Matthew provided a thorough and informative quote, setting a positive tone for the entire process.
We pride ourselves on delivering top-notch customer service, and it’s great to hear that this was reflected in your experience through the installation. Our team works diligently to ensure every step is handled with care and professionalism, and your feedback reaffirms our commitment to these values. If you have any questions or need further assistance, please don't hesitate to reach out. We’re here to help!
TK Home Solutions UK
Straight stairlift.
Excellent advice from the representative. The stairlift is well-fitted and easy to use. Installed within 9 days of ordering.
3 października 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your fantastic review! We’re delighted to hear that our representative provided you with excellent advice and that your stairlift was well-fitted and easy to use. It’s wonderful to know that you’re benefiting from increased mobility and independence.
Completing the installation within 9 days of ordering reflects our commitment to efficiency and customer satisfaction. We strive to make the process as smooth as possible, and your feedback confirms that we are achieving our goals. If you have any questions or need further assistance in the future, please don’t hesitate to reach out. We’re always here to help!
TK Home Solutions UK
Thank you so much my grandparents have…
Thank you so much my grandparents have asked me to write a review five star from beginning to end from electrians to plumbers to Adam who installed the stair lift very clean helpful and felt very comfortable having them in there home there very happy with result
27 września 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you so much for taking the time to write this lovely review on behalf of your grandparents! We’re very pleased to hear that their experience with TK Home Solutions was five-star from start to finish. It's wonderful to know that everyone involved in the process—from the electricians and plumbers to Adam, who installed the stairlift—provided a clean, helpful, and comfortable service.
We understand how important it is to feel comfortable and at ease when having work done in your home, and we’re so glad your grandparents felt that way. It's fantastic to hear they are happy with the final result, and we’re pleased to have been part of making their home more accessible and comfortable.
Please send our thanks to your grandparents for choosing us, and thank you once again for sharing their kind feedback. If they ever need any further assistance, we’re always here to help.
TK Home Solutions UK
I have just had a stairlift supplied…
I have just had a stairlift supplied and fitted by this company and I must say what a great company they are,everything from my first enquiry to the fitting was first class.It is very nice these days with so much inefficiency around to find a company like this.Well done
9 września 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you so much for your glowing review! We’re delighted to hear that your entire experience with us—from your initial enquiry to the fitting of your stairlift—was first class. Providing exceptional customer service and a smooth process is something we take great pride in, and it's wonderful to know that we met your expectations.
We’re thrilled that we were able to stand out as a company you can rely on. We aim to make the entire process as seamless and stress-free as possible, and your feedback reassures us that our dedication to high standards is appreciated.
Thank you once again for your kind words and for choosing us for your stairlift needs. If you have any questions or need support in the future, please don’t hesitate to reach out—we’re always here to help!
TK Home Solutions UK
My mother needed a stairlift…
My mother needed a stairlift installing, and this was done by two very friendly and helpful guys, Connor and Adam. They explained everything to me after they had completed the work, and were very polite. They worked as a team without a break until the installation was complete and I was very impressed with the calm and efficient way they went about it. Good men - and an excellent job. Many thanks.
17 września 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you so much for your kind and detailed review! We're thrilled to hear that Connor and Adam provided such a positive experience during your mother's stairlift installation. It’s fantastic to know that they were not only friendly and helpful, but also took the time to explain everything to you clearly after completing the work. Their professionalism, teamwork, and dedication to getting the job done without a break really reflect the high standards we strive for at TK Home Solutions.
We're also delighted that you were impressed by the calm and efficient manner in which they completed the installation. Our goal is to make the process as smooth and stress-free as possible, and it’s wonderful to hear that this was achieved. We’re proud to have such a great team, and it’s reassuring to know that your mother is now enjoying a safe and reliable stairlift in her home.
Thank you once again for choosing us and for your thoughtful feedback. If you have any questions or need assistance in the future, we’re always here to help.
TK Home Solutions UK
SAV lamentable et inacceptable
Service dépannage lamentable . 10 jours avant prise en considération de panne. Panne persistante après le passage d’un dépanneur..
contact SAV médiocre
30 sierpnia 2024
Opinia niezależna
Odpowiedź od TKE Home Solutions UK
Thank you for your feedback. We're sorry to hear about your experience. It appears that this review might be intended for the division in France.
If there is anything we can assist you with here in the UK, please let us know. We’re here to help and would love the opportunity to improve your experience.
TK Home Solutions UK
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