Stay away from this company at all cost. Customer service is horrible to work with. Nobody has any straightforward answers. They tell you to just keep waiting. Was told several times my order would... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've ordered from the company three times. 1st order wasn't bad, decent cables and chargers. 2nd order took so long to ship that I forgot I'd ordered it and bought it somewhere else. I did my 3rd orde... Zobacz więcej
I have purchased a number of products over the last few years and they have all been great. I had one cable (purchased 3 or 4 years ago) that began having problems. I contacted them via messenger... Zobacz więcej
Ok whilst it's lasted but the lifetime warranty is null and void they ask for proof of purchase and photo of issues then nothing.
Informacje dotyczące firmy
O Titan Power Plus
Napisane przez firmę
Titan Power+ was established to develop innovative wired and wireless charging solutions that aim to improve quality of life.
Our technological experts are constantly breaking the boundaries of fast charging, whilst creating highly durable products that will last a lifetime.
Dane kontaktowe
Zjednoczone Królestwo
- info@titanpowerplus.com
- titanpowerplus.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Klantenservice 0,0%
De kabels op zich zijn wat je verwacht van een laadkabel, alleszins niet sneller dan een andere. Dat moet je je niet laten wijsmaken.
Ik heb een kabel van 9 maanden die niet meer werkt op meerdere toestellen, voor mij ligt dit aan de kabel.
Na verschillende pogingen per mail, geen antwoord van de klantenservice.
Dit was mijn laatste bestelling, voor die prijs is er weinig meerwaarde.
Ik waardeer een bedrijf op zijn service, zolang het goed gaat, is elk bedrijf een topper…
Fijn eindejaar iedereen ☺️
Poor customer service, items not advertised correctly.
Ordered cables for new Iphone and they supplied cables with lightning connector not USBc.
Contacted them and was given the option to return for exchange. Sent the cables back three weeks ago and were delivered but heard nothing.
They used to be better before, but the service is appalling. Avoid at all cost
Titan cables are the only cables I use…
Titan cables are the only cables I use now. Very durable . Great quality ,tho they are a bit expensive, they are worth every penny. You get what you pay for. For me they are the best.
Avoid like the plague!
This company is awful to deal with! They advertised a deal of buy 2 get 1 free & only 2 turned up! I contacted them & they just keep telling me I only ordered 2 & that they have discounted them down from £50 to £25 (who in their right mind would spend £25 on a usb cable?) They are awful to deal with and original delivery took around 1 month to arrive! Take your money elsewhere & give this company nothing!
This company is terrible avoid at all…
This company is terrible avoid at all cost. After paying a ridiculously high price for what I hoped would be a high quality cable that would last longer than the regular crappy ones, instead I’ve been ripped off and NOT RECEIVED ANYTHING. I have attempted to contact their customer services but you just get an automated response back. SCAMMERS DO NOT BUY FROM THIS COMPANY
Their “Customer Service” is a joke
I placed an order at the end of October for 5 cables. I’d done business with them before and the cables were decent quality. As I’ve come to learn though their customer service is paltry. After three weeks of not so much as an order summary I reached back out. They sent me an email letting me know the cables would ship, but I was sent out dated 8-pin chargers that are incompatible with any modern phone. In their ads it clearly states “hassle free returns.” What they neglect to tell you is that you have to return the items to the United Kingdom. UPS shipping for that would run roughly 140$. The other option was to keep them “to give as a gift” (to whom exactly?!?) and they would give me 40% off my next order. This is not a hassle free return, nor is it “customer service.” This proposed resolution has cost them my business forever forward and I warn you from making my mistake.
Buyer Beware
Let me start by saying, I loved my previous Titan Power cords for recharging our phones/ iPads.
HOWEVER, I ordered three more charging cords from them in October 2025. It is now almost four weeks and no power cords and no response to my email(s) regarding their delivery. They say they respond within 12-24 hours. It has been a few weeks since my initial email and I’ve yet to have a response. I finally received an email (not a response to my email question) stating the order was now “ready”. That was a week ago. The USPS tracking number sent with the “ready” email is not recognized by the USPS and there have been not additional updates. No contact phone numbers are available. BUYER BEWARE!!!!
I would give a minus if I could
I would give a minus if I could. On numerous occasions I have emailed customer service and have no response at all. I purchased a cable and when it arrived it was for a old I phone and I wanted a usb cable
Help in an issue was resolved very…
Help in an issue was resolved very fast. Will update review after I have received my product.
Above average, does not stand behind claims… not worth the price (even with deals)
I’ve placed several orders though the most recent was June 2023. On that order for about $187 I received 15 cables. No noticeable defects but the rub I’ve experienced is that of all the cords I’ve ordered my family of 4 is down to 2 working ones. None lost, LED lights always work but through normal bending and not being careful with how iPads and iPhones are bending the cord each lasted about 6 months with my wife, 3 yr old and 8yr old using. This is better than inexpensive Amazon cords by about 2 months. That being said the durability is not “indestructible”, there is no warranty after 2 years. With the claimed quality and price paid I’d expect the cords to last 2-3 years with normal/heavy use vs 6 months.
I did reach out to customer service a few days ago and they were very prompt, professional and empathetic, but ultimately the warranty which many don’t look at assuming it’s lifetime from the consumer facing claims of indestructible it is only 2 years due to manufacturer defect (read the fine print). Customer service was polite and prompt, but I was unable to receive any replacements from the 15 cords purchased for a family of 4 in June 2023.
As I type this review on my phone I am trying to fix the bend on one of my last 2 cords to try to get it to charge (led light still working and is a great feature to see if an airplane seat dock is working).
Understanding and helpful
Company was very quick and understanding with a refund after a mistaken purchase, great customer service, quality products.
Not a good company to deal with
Not a good company to deal with, poor communication order a week ago website states they ship order out in 1 - 2 working days, contacted them Monday but they didn’t even attempt to give me an update just said they’d contact shipping team but heard nothing no further reply to my emails…,I fear they are a scam…avoid…will be contacting my bank.
Ordered and paid for a cable 3 weeks…
Ordered and paid for a cable 3 weeks ago, no shipping so contacted the company item now shows ready for dispatch with no further info. Really poor response response re “Set my expectations” regarding their shipping terms. Save your time and money, do not buy through this company.
Super Service
Easy to deal with and the response was quick and efficient.
Been using their cable for last few…
Been using their cable for last few weeks. Seems good so far. Does the job well.
Charging leads.
Superb quality, great price but seriously needs to address shipping and delivery issues in relation to timing. Took nearly a month to arrive from date of ordering
A solid cable and a great warrantee
A solid cable and a great warrantee.
I even had a cable give out on me, contacted customer services on FB messenger, Pinks replied and got me a fresh new cable.
Look forward to buying more. Good stocking fillers too with multi-buy discount
Amazing service
Amazing service! They responded same day when I messaged them about compatibility. The product arrived undamaged and works like advertised. Very pleased with this seller.
Guaranteed products…
I have purchased several quality products from Titan, to their word when I had an issue with a cable after three years of use I have had new cables dispatched to under their replacement guarantee on products.. outstanding products and customer service like no other thanks..
Doświadczenie Trustpilot
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