Product is great-delivery service not Great . Don't give a delivery date if you're not sure. Spent a whole day waiting around for delivery. Can't afford to waste time so not really worth ordering the... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My package arrived yesterday. Everything I ordered was safely and securely packed. I was able to track my order due to good communication between Savanna and myself via email. Hopefully I will be orde... Zobacz więcej
We chose The Savanna based on excellent product and care it appeared to offer. We have not been disappointed! They kept us regularly well informed of the progress of the delivery upto its arrival and... Zobacz więcej
i am very happy with my experience with Savanna, I was able to treat my son to a few gem squash , his favourite veg. I missed the season last year and they sell out fast. I have one request, when an... Zobacz więcej
Informacje dotyczące firmy
- Sklep spożywczy
- również w kategorii:
- Dostawca produktów mięsnych
- Kuchnia południowoafrykańska
- Sklep spożywczy dla smakoszy
- Sklep z winem
- Targ ze świeżymi produktami spożywczymi
Napisane przez firmę
The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk
Dane kontaktowe
55-59 Weir Road, SW19 8UG, Wimbledon , Zjednoczone Królestwo
- 0208 549 6000
- media@thesavanna.co.uk
- thesavanna.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick delivery but unfortunately a lot…
Quick delivery and everything packaged really well. I just didn't receive a can of sweetcorn that I had ordered...

Odpowiedź od The Savanna
Thank you for your delivery big Gem…
Thank you for your delivery my Gem Squash they look very good and yummy
Sooo excited to have a little bite of…
Sooo excited to have a little bite of South Africa .
Can’t wait to have squash with my…
Can’t wait to have squash with my supper tonight! And am equally delighted to have Mrs B chutney and tomato & onion mix. Extremely impressed with the order/delivery time & will definitely order again. Thank you very, very much for making this old lady’s day.
Fantastic communication throughout
Fantastic communication throughout, well packed goods received in good time for the Bok/All Blacks rugby game, also good to get them at the time stated they'd be delivered.
Best Biltong I have ever had in the UK
Best Biltong I have ever had in the UK. Can’t wait to try the boerewors sosaties and rashers on the weekend! Thank you for giving me a little taste of home.
Think I need to put the biltong on monthly subscription. 😉
Disappointed
I've had good experience in 5he past but my recent order of gem squash was disappointing as they were mostly last years crop by the look of them, not fresh as before.

Odpowiedź od The Savanna
Great service!! My goods were delivered on time and the…
My goods were delivered on time and the communication was good too.
The overall experience is great
The service is great.
we’ve ordered now twice from Savanna and both times the delivery was within a couple of days, the packaging is very good and we can’t fault them! We absolutely love savanna cider and so happy we found it in the UK where we can just order online without any hassle.
New delivery partner has let Savanna…
New delivery partner has let Savanna down. My order of fresh meat arrived a day late in hot weather. Basically cooked in the box. This is the second time. Disappointed.

Odpowiedź od The Savanna
Quick response
Quick response, arrived safely and look great. Can’t wait to try this evening.
Ordered case of 6 castle lagers and…
Ordered case of 6 castle lagers and paid for them but was only delivered a single bottle. Multiple emails sent no reply. Shoddy customer service don’t use.

Odpowiedź od The Savanna
Savanna order
My order arrived very securely packed and delivered in a timely manner. Was kept up to date about the delivery of my products. Very happy with the whole procedure. Will definitely be ordering again.
The Provita was not in the parcel I…
The Provita was not in the parcel I only got the Tennis biscuits please refund me for the Provita or send them to me

Odpowiedź od The Savanna
Appalling customer service.
Appalling customer service.. phoned up the store to tell them that more than half of my gem squash has arrived yellow and overripe and most probably won’t be very edible, only to be told that they don’t deal with customer complaints, and that I have to call the warehouse where nobody seems to care answering a phone!! Very disappointing since I was looking forward to nice fresh gem squash I remember back in South Africa. Won’t order anything from this place again!

Odpowiedź od The Savanna
Very Disappointing Service
Made a large order well in advance of our wedding. Became evident in the days leading up to it the order had been prepared at the time and completely forgotten about. Despite being told at the time of booking that we had free delivery, we had to go and pick it up ourselves, only to discover part of the order was out of date. Although we did eventually receive in-date versions of the products, this was only after we challenged this ourselves twice and were already down in terms of lost time and money from having to chase this up and drive to go and collect it the day before our wedding. No accountability was taken by the staff who repeatedly passed the buck and blamed nameless/faceless others and no compensation was offered.

Odpowiedź od The Savanna
Well the Boerewor sausage Spot-On !!
Well the Boerewor sausage Spot-On !!! We’ve tried other suppliers but this sausage from Savanna will take some beating.
The best service defiantly the best…
The best service defiantly the best biltong and boerewors. I have tried every South Africa shop in UK. The biltong is moist not to dry has coriander which I love and thin slices. Thank you. I would recommend to anyone.
Pronutro disappointed
Very happy with everything I have bought so far just the last order I ordered Pronutro and it was really not nice. The C breakfast had a smell and it was not nice at all. Not too sure if the recipe has changed but it was awful. I actually threw it in the bin. Otherwise Savana is excellent.

Odpowiedź od The Savanna
Amazing so quick ordered friday arrived…
Amazing so quick ordered friday arrived saturday an hr before we entertained 15 south africans for a lekker braai
Doświadczenie Trustpilot
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