Received my first order today, and I am very impressed. Meat delivery was still cold and well wrapped, meat was fresh. Delivered early Looking forward to my chicken dinner tonight! Looking forw... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product is great-delivery service not Great . Don't give a delivery date if you're not sure. Spent a whole day waiting around for delivery. Can't afford to waste time so not really worth ordering the... Zobacz więcej
My package arrived yesterday. Everything I ordered was safely and securely packed. I was able to track my order due to good communication between Savanna and myself via email. Hopefully I will be orde... Zobacz więcej
We chose The Savanna based on excellent product and care it appeared to offer. We have not been disappointed! They kept us regularly well informed of the progress of the delivery upto its arrival and... Zobacz więcej
Informacje dotyczące firmy
- Sklep spożywczy
- również w kategorii:
- Dostawca produktów mięsnych
- Kuchnia południowoafrykańska
- Sklep spożywczy dla smakoszy
- Sklep z winem
- Targ ze świeżymi produktami spożywczymi
Napisane przez firmę
The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk
Dane kontaktowe
55-59 Weir Road, SW19 8UG, Wimbledon , Zjednoczone Królestwo
- 0208 549 6000
- media@thesavanna.co.uk
- thesavanna.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pronutro disappointed
Very happy with everything I have bought so far just the last order I ordered Pronutro and it was really not nice. The C breakfast had a smell and it was not nice at all. Not too sure if the recipe has changed but it was awful. I actually threw it in the bin. Otherwise Savana is excellent.

Odpowiedź od The Savanna
Amazing so quick ordered friday arrived…
Amazing so quick ordered friday arrived saturday an hr before we entertained 15 south africans for a lekker braai
I’ve been ordering from The Savanna…
I’ve been ordering from The Savanna online as there’s no shop near me, and the service has been excellent. The website is easy to use, delivery is reliable, and they stock all the South African favourites I miss. It’s also been lovely introducing my British‑born husband to these flavours — he’s really enjoying sharing the taste of my home.
Thank you for the great quick service…
Thank you for the great quick service and amazing products especially the Boerewors 👌🏾
Absolute quality and efficient service
Ordered online after a really good…
Ordered online after a really good experience with the young lad in Waterloo shop. Delicious beef sticks and will be using this company from hence forth for all my biltong and Braai needs :)
The number of people that I know who…
The number of people that I know who love Savanna dry cider is endless! To be able to find it was fantastic. Not only that....I'm not a cider drinker, but tried it, and loved it. I really hope you keep on making it possible to purchase. It's gorgeous!
Very disappointed with delayed delivery…
Very disappointed with delayed delivery and then to find not all items ordered in delivery, no reason given and bad communications.

Odpowiedź od The Savanna
website is dramically improved
website is dramically improved; as are comms: mails reminding me of an upcoming order and giving me options to pause are so useful!!
MY DAUGHTER WAS DELIGHTED TO GET …
MY DAUGHTER WAS DELIGHTED TO GET THIS FOR HER BIRTHDAY.
Charlottte Rhys - beautiful products supplied by Savanna
I have been wanting to buy Charlotte Rhys products but was unable to find a company in the UK that sold them. Delighted with The Savanna as communication was excellent as well as packaging of the items and also delivery. I only wish you would sell a wider selection of these products as I grew to love term when visiting South Africa over many years both for work as well as pleasure. The Pillow Spray No 17 beautiful. Hopefully, one day?!
Great shop,great products
Great shop,great products.Keep up the good work :)👏👏
Awesome first order with The Savanna
Awesome first order with The Savanna. Quick efficient friendly service bang on delivery what’s not to like.
First order received today
First order received today, and Im not too happy. 3 packs of boerwors, TOTALLY defrosted! Very little in the way of ice packs. Ive bought boerwors in past from other companys, but they always arrive FROZEN!!! I WONT be bying from you again!

Odpowiedź od The Savanna
No response to complaint
Very disappointed with the service and lack of communication. Ordered 2 packs of boerewors, ribs, rashers, cordial and chips on Tuesday. Received on Friday (24 hour delivery, rather than 1pm special) when told by Royal Mail it will arrive in the morning 10-12 but arrived at about 5pm. Box was warm and immediately opened to look at the meat. The minimal ineffective ice packs/cooling gels provided (yes it was a heatwave, but more should have been added) meant that the meat was room temp and read at almost 26 degrees. I sent an email as it was too late to call. Heard nothing from them, sent another email Wednesday. Nothing. Called multiple times today with no answer and sent another follow up email to the two emails. Nothing. So incredibly frustrated from a lack of response, doesn’t seem very professional.

Odpowiedź od The Savanna
Just the most outstanding service!!
Just the most outstanding service!!
A special mention to Licille, who was so prompt and efficient!
Basically, Royal Mail had made an error with my delivery, and before Savanna even had their goods back from Royal Mail, Savanna had despatched them again, so that I would receive them before my Birthday braai this weekend.
Great service!
Thank you very much Savanna and Licille.
Incredible customer service
Incredible customer service. Royal mail messed up a Friday delivery meaning my parcel was sat in the depot over the weekend in the hottest days of the year. I contacted Savanna asking if in future I could choose a different carrier. On hearing what happened they offered to replace my order Free of charge . Not their fault which makes it an even more thoughtful gesture. I will be back to Savanna, top customer service!
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