The Savanna Recenzje 

610
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Product is great-delivery service not Great . Don't give a delivery date if you're not sure. Spent a whole day waiting around for delivery. Can't afford to waste time so not really worth ordering the... Zobacz więcej

Oceniono na 5 z 5

My package arrived yesterday. Everything I ordered was safely and securely packed. I was able to track my order due to good communication between Savanna and myself via email. Hopefully I will be orde... Zobacz więcej

Oceniono na 5 z 5

We chose The Savanna based on excellent product and care it appeared to offer. We have not been disappointed! They kept us regularly well informed of the progress of the delivery upto its arrival and... Zobacz więcej

Oceniono na 5 z 5

Incredibly happy with my order. Delighted to have gemsquash after many months, and my own bags of Dreworës and Biltong, my parents tend to buy boxes from savannah so I thought i'd make my own order. A... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep spożywczy
  2. również w kategorii:
  3. Dostawca produktów mięsnych
  4. Kuchnia południowoafrykańska
  5. Sklep spożywczy dla smakoszy
  6. Sklep z winem
  7. Targ ze świeżymi produktami spożywczymi

Napisane przez firmę

The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

610 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 95% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(610)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 254

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great choice of SA products

I placed my order on the Wednesday and was hoping for weekend delivery. They only despatched on the Friday but because I said it was urgent (was having a braai after the rugby!!) it arrived 9:30am Saturday morning. Great products. The thin wors was really good as was the biltong with a little fat. Our friends were asking where we bought it from so you will have another customer soon! Thanks, Licille and team :)

1 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I problem solved ….

I have been dealing with Savanna for a while now. I am so impressed at the wonderful service and understanding I received from them recently. I had a problem with an order and contacted them immediately. My problem was taken very seriously and my order sorted and resent to me. Wonderful service, friendly people and very caring. Well done Savanna definitely going yo carry on dealing with you. Thanks

29 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

I bought items and it took more than 7…

I bought items and it took more than 7 days to be delivered. It was for special occasion and the occasion passed before items could be delivered. The items are legit and precisely what I needed but their service is just bellow the line.

25 sierpnia 2026
Opinia niezależna
Logo The Savanna

Odpowiedź od The Savanna

Hello Uasutua,

Thank you for your feedback. We’re pleased to hear that the products were exactly what you needed, but we sincerely apologize for the delay in receiving your order.

We understand how disappointing this must have been, especially as the order was intended for a special occasion and unfortunately arrived after the occasion had passed.

Please email us at customerservice@thesavanna.co.za so we can look into the delivery and see how we can assist you further.

Kind regards,
The Savanna Team

Oceniono na 5 z 5

OMG today

OMG today
I made boerewors and Squassie with knob of butter for lunch fom Savanna, I really enjoyed it so much I will order again soon.
I am from Cape Town, have been here 30yrs.I really miss everything RSA, so glad I found you Savanna

27 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

I'm really upset 😡

I'm really upset 😡. Received the gems today. Yellow an
D look old and iv seen bigger apples. The last time I order from here.

26 sierpnia 2026
Opinia niezależna
Logo The Savanna

Odpowiedź od The Savanna

Hello Fiona,

Thank you for your feedback, and please accept our sincere apologies that the gem squash you received did not meet your expectations.

We understand your disappointment, particularly as you were expecting the fresh, dark-green gem squash shown in our images. Please note that the current gem squash is fresh and recently harvested.

However, we take your comments about the size and condition seriously. Please email us at customerservice@thesavanna.co.za with your order details and, if possible, a photo of the gem squash so we can investigate this further and see how we can assist you.

Kind regards,
The Savanna Team

Oceniono na 1 z 5

Very Dissappointed

Firstly I did not receive my 2 tins of creamed sweetcorn and secondly I was seriously upset with the quality of the 6 Gem squash I ordered as they were old and orange in colour and 2 of them were the smallest gems I have ever seen. Certainly nothing like the photos.

22 sierpnia 2026
Opinia niezależna
Logo The Savanna

Odpowiedź od The Savanna

Hello Laila,

Thank you for your feedback, and please accept our sincere apologies for the missing creamed sweetcorn and for your disappointment with the gem squash.

We understand how frustrating it is to receive produce that does not look as you expected, especially when you were expecting the fresh green gem squash shown in our images.

Please email us at customerservice@thesavanna.co.za with your order details and, if possible, photos of the gem squash. We would like to investigate this with our team and make sure we resolve the matter for you.

Kind regards,
The Savanna Team

Oceniono na 5 z 5

What a pleasure to receive my box of…

What a pleasure to receive my box of goodies from The Savanna, as have 2 birthdays coming up in September, one of them being mine, my 80th, we plan on celebrating in style. Everything in the box was well packed & delivery arrived when stated. Its always a pleasure to shop with the " Savanna"

19 sierpnia 2026
Opinia niezależna
Oceniono na 3 z 5

Disappointed 😞 see update

Gem squash should be deep green. Very disappointed to have received old yellowed squash. Tasteless and stringy. UPDATE. SAVANNA RESPONDED WITH FULL REFUND. TOP MARKS FOR CUSTOMER CONCERNS

21 sierpnia 2026
Opinia niezależna
Logo The Savanna

Odpowiedź od The Savanna

Hello Susan,

Thank you for your feedback, and we’re sorry to hear that you were disappointed with the gem squash you received.

Please note that the gem squash we currently sell is fresh and recently harvested and is not old stock. Depending on the growing conditions and maturity at harvest, gem squash can develop a more yellow color and may differ from the deep green appearance you are familiar with.

That said, we take your comments regarding the taste and texture seriously. Please email us at customerservice@thesavanna.co.za with some details and, if possible, a photo of the squash, so we can look into this with our team.

Kind regards,
The Savanna Team

Oceniono na 3 z 5

Ordered Boerewors and Gem squashes

Ordered Boerewors and Gem squashes. Not tried the Boerewors yet. Bit disappointed about the gem squashes. They are all yellow already. Since there are only two in our household I was hoping to stretch them out but looking at them we will have to eat them as soon as possible.

21 sierpnia 2026
Opinia niezależna
Logo The Savanna

Odpowiedź od The Savanna

Hello Peter,

Thank you for your feedback.

We’re sorry to hear that you were disappointed with the gem squash. Please note that the current crop is fresh and was recently harvested, and the yellow coloring is not an indication that the squash is from an older crop or past its best.

Due to growing conditions and maturity, some gem squash can develop a more yellow color while still being fresh and suitable to eat. We do understand, however, that you were expecting the familiar green gem squash and wanted to keep them for longer.

If you have any concerns about the condition of the gem squash, please email us at customerservice@thesavanna.co.za so we can look into this for you.

Kind regards,
The Savanna Team

Oceniono na 5 z 5

Love the products!

Love the products!
The order got delivered to me promptly despite them being super busy with orders.
The biltong is the best I’ve tasted since leaving SA!

21 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I was literally very impressed

I was literally very impressed, the time frame was fast, everything was very well packaged and nothing broken. Good quality meat bursting with traditional flavours. Thanks so much for making it a great experience! Highly recommend it.

21 sierpnia 2026
Opinia niezależna
Oceniono na 3 z 5

Quick delivery but unfortunately a lot…

Quick delivery and everything packaged really well. I just didn't receive a can of sweetcorn that I had ordered...

21 sierpnia 2026
Opinia niezależna
Logo The Savanna

Odpowiedź od The Savanna

Hello Sophie,

Thank you for your review and for your kind comments regarding the delivery and packaging.

Please accept our sincere apologies that the can of sweetcorn was missing from your order.

Please email us at customerservice @ thesavanna.co.za so we can look into this for you. We would really like the opportunity to make this right.

Kind regards,
The Savanna Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej