My package arrived yesterday. Everything I ordered was safely and securely packed. I was able to track my order due to good communication between Savanna and myself via email. Hopefully I will be orde... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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We placed an order which arrived open & damaged the items were falling out. I took photos and sent it straight back with the courier. I immediately sent an email with the photos to The Savanna 10 day... Zobacz więcej
Incredibly happy with my order. Delighted to have gemsquash after many months, and my own bags of Dreworës and Biltong, my parents tend to buy boxes from savannah so I thought i'd make my own order. A... Zobacz więcej
We chose The Savanna based on excellent product and care it appeared to offer. We have not been disappointed! They kept us regularly well informed of the progress of the delivery upto its arrival and... Zobacz więcej
Informacje dotyczące firmy
- Sklep spożywczy
- również w kategorii:
- Dostawca produktów mięsnych
- Kuchnia południowoafrykańska
- Sklep spożywczy dla smakoszy
- Sklep z winem
- Targ ze świeżymi produktami spożywczymi
Napisane przez firmę
The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk
Dane kontaktowe
55-59 Weir Road, SW19 8UG, Wimbledon , Zjednoczone Królestwo
- 0208 549 6000
- media@thesavanna.co.uk
- thesavanna.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Shoddy packaging, expensive postage fee
I ordered 12 Peppermint Crisp chocolate bars. They were sent out loose in a large black plastic bag and no bubble wrap or any type of protective packaging or sturdy cardboard box, and consequently they arrived broken and crushed. At £6.49 for postage, I would have expected some of that to pay for appropriate packaging as 2nd class parcel only costs £3.95. What was other £2.56 for? Savannah is responsible for posting parcels appropriately so that customer's orders are received in good condition, but failed badly to do so in this case.

Odpowiedź od The Savanna
Amazed by The Savanna
Amazed by The Savanna. Received my order within days and the products are great. The communication shown from the moment I ordered was fantastic, showing how much they care about their products and customers. Will be back for more 👍🏻
Excellent service
Excellent service, fast delivery. Very well packed.
My only complaint.... so many lines are listed but are out of stock.
i am very happy with my experience with The Savanna, good service from order to delivery!
i am very happy with my experience with Savanna, I was able to treat my son to a few gem squash , his favourite veg. I missed the season last year and they sell out fast.
I have one request, when an item is out of stock it would be great if it could be noted on a backorder system and be notified when it becomes available. I am yearning for a couple of bottles of Wellingtons Sweet Chili sauce!
Your service is excellent.
Excellent
Excellent. The gems are perfect. I had a gem squash curry the same day that they arrived. I am very thankful that I can get my favourite vegetable in the UK.
We chose The Savanna based on excellent…
We chose The Savanna based on excellent product and care it appeared to offer. We have not been disappointed! They kept us regularly well informed of the progress of the delivery upto its arrival and promptly replied to an email I sent. The product itself is the best we could find on the market and you can taste it! Well done The Savanna, we recommend you!🤩
Friendly and great products!
They are always friendly. The service is efficient and the products are great. They are my sausage saviours!
The gem squash are big and firm
The gem squash are big and firm.
My tin of creamed corn was dented probably by the big gem squash, but I am hoping it doesn't mess up the internal part of the can.
The iwisa mealie meal is perfect. Thank you. Postage is a bit steep only because I know that they are many providers much cheaper and what I paid, then again I might not have received my products as quickly as I did so I'm happy to have paid.
In all I am very happy thank you
Quick service
Quick service, great packaging for fragile items, and absolutely delicious drinks! Everything arrived safely and was packaged with care. Would definitely recommend!
No great experience tbh was to be a…
No great experience tbh was to be a drunk with my SA friend going home but delivery was several days Kate and no great communication. Just it running late ...wow thanks
Not all ordered items delivered
Mrs Balls chutney greatly recieved, at a good delivery time and packaging. However, Not all items ordered were delivered due to their system not being updated that the item was actually out of stock. Communication from Savanna was very prompt after my complaint and refunded.

Odpowiedź od The Savanna
The product is great
The product is great, the delivery was great ! Nothing else to add - just great 👍
It's wonderful to have a bit of home…
It's wonderful to have a bit of home here. I'm very impressed with your lead time and the product.
Dit is soooo lekker YUMMY 😋
Im a first timer ordering from you..
Im a first timer ordering from you... the communication was great and to have that e mail thanking me made me think you're great. The product is great and the chutneys included are magnificent.. I wouldnt hesitate from ordering from you again
Excellent biltongs
Excellent biltongs, the right amount of salt, fat and softness, full of flavour
It's exactly what I ordered my…
It's exactly what I ordered my neighbour is really happy with his order. delivery was really quick
Love the biltong and chilli sticks
Love the biltong and chilli sticks. So happy to have Mrs. Balls chutney again. From ordering to service. Excellent. Thank you for keeping us in touch with our roots
Receipt of parcel from Savanna - delighted with parcel and how beautifully it was wrapped.
I was delighted with the arrival of my parcel, everything was beautifully and safely wrapped inside, and it arrived on time. Thank you very much
Fast delivery properly packaged exactly…
Fast delivery properly packaged exactly what I ordered and a good price thank you
Graham
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