I bought a spare cover for my therapy blanket. Because I live in Highlands, despite being on the UK mainland I was charged more for postage than the cost of the cover - around £30. I can understand... Zobacz więcej
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Zobacz, co mówią recenzenci
Have sent numerous email requesting how to return an item, just get a generic response giving a support ticket number, then nothing further to my questions! There is no phone number to be able to spea... Zobacz więcej
Ordered both the blanket and cover but was Only sent the cover, which came in a damaged envelope. Contacting customer services is a real pain and so far they seem convinced I should receive the blanke... Zobacz więcej
Maybe a good product. I don’t know. It was too heavy to lift from the box!! I have asked the company to accept return and pay return costs. They have refused pointing to their terms and conditions!! I... Zobacz więcej
Informacje dotyczące firmy
- Sklep z meblami do sypialni
- Sklep z meblami do salonu
- Leczenie schorzeń na tle psychicznym
- Poradnia zaburzeń snu
Informacje przekazane przez różne źródła zewnętrzne
The UK's BEST weighted blanket for stress, anxiety & sleep.
Dane kontaktowe
Zjednoczone Królestwo
- therapybrand.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic Service!
Hi All,
Kindly supporting a charity, close to my heart, can't thank them enough!
Relaxing, perfect and great for my clinic
This blanket is amazing! I bought the rose gold cover with it and it goes perfectly in my clinic. My clients love it and it really helps aid relaxation during their facial treatments.
Thank you so much this has given my treatments a great USP
Lovely quality and colour.
I bought a weighted blanket from another company but could not get a spare cover at the time so got one from Therapy Blanket. The price was quite a bit cheaper, the quality just as good and such a lovely colour. The ties inside are not quite in the right place but I can very easily sew on some extras.
If you're sensitive to light
If you're sensitive to light, this mask is wonderful. Others have made my cheeks sweat causng a rash but this, although heavy, isn't so warm. It works, the light doesn't penetrate, the mask doesn't slip off and it's confortable to use. I won't bother with my other ones again.
Good.Very nice quality.
Very pleased with this :)
Ordered a blanket from Therapy Blanket…
Ordered a blanket from Therapy Blanket which duly arrived together with its cover, and I found to be really good and improved my quality of sleep immediately. So I decided to order a spare cover, only being me, I ordered the wrong size!! which duly arrived. I contacted Therapy Blanket's Customer Services Dept., who could not have been more helpful. The colour I wanted was not in stock, but I said that I was prepared to wait until it was. In the following couple of months, I was kept informed of the ongoing situation at regular, unsolicited, intervals, until the restock was completed and my cover, the correct size this time, arrived.
I have to say that I have nothing but praise for both the product and especially the Customer Services, and will definitely recommend to my friends and family.
update Therapy Blankets
I'd like to update Trust pilot regarding my problem with
Therapy Blankets I received the cover without the lining, then had a email from DPD to say insufficiently addressed, will return to sender - I believed this was the lining and as i was returning the cover anyway I did nothing about it. Today I was informed by DPDy this was a scam and not from them. Therefore only the cover was sent and this has happened to others. Looking back on the parcel it was poorly wrapped with paper and lots of brown tape. This is again missing and I am currently trying to track it with the PO .I now don't know if I will ever receive my refund and could potentially lose £129
I feel something illegal is going on and Therapy Blankets or others should thoroughly investigate, BTW The 5star review in my name is not from me?
I returned a blanket 3 weeks ago and…
I returned a blanket 3 weeks ago and have never received my refund !!
Really comfortable blanket which has…
Really comfortable blanket which has improved my sleep 10 fold!
Loose threads and poor stitching (Australia branch)
Ordered from the Australian branch but they haven't claimed a profile on here.
Didn't think the first thing I'd do with my $200+ blanket would be fixing loose threads and poor stitching.. on both the cover and blanket itself! The zip is of poor quality and also has stitching coming loose. I've only just opened the package and have yet to try sleeping with it but this first impression is hardly great considering the price.

Odpowiedź od Therapy Blanket
Wonderful security blanket and exemplary service
My son was in crisis when I ordered a therapy blanket, explaining the situation. The blanket was delivered the very next day, the cover the following day. It has become already a well loved security blanket for each of us in turn as he came through. It's extraordinary quite how calming it is, particularly in moments of panic or fear. On a day to day basis it will allow rest and ease, settling from anxiety. In a crisis it is invaluable. Thank you so much Therapy Blanket team and for your kindness and exemplary service.
Very happy with this
A lovely well made product. Ordering and delivery was excellent too.
I'm so relaxed <3
It took a while to get used to, but it's so good and it keeps me relaxed even if I have so much school work at uni and panic about it daily.
Great service
Great service, speedy delivery with tracking. Great product, easy to put cover on zips right round, obviously because of the weight you need to lay it out. My son loves it and has slept great.
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