Theo Grace Recenzje 247

Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can... Zobacz więcej

Oceniono na 5 z 5

The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and p... Zobacz więcej

Oceniono na 5 z 5

My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer ser... Zobacz więcej

Oceniono na 5 z 5

Their customer service is outstanding. I had difficulty making a choice. They were patient and helpful. When I finally chose what I wanted and received it, it was not what I had hoped for. They al... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep jubilerski

Napisane przez firmę

At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

247 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

I have ordered two pieces of jewelry…

I have ordered two pieces of jewelry through this company, and I am thrilled with both of them. I love that you can customize the necklaces that I purchased and I get to wear them every day close to my heart. I know that they will be a staple that I will wear very frequently.

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Incredible pieces

This is my second purchase with Theo Grace. I love this brand. The pieces are beautiful. Excellent quality. I will definitely be purchasing more pieces for myself as well as gifts in the future. Pricing and shipping are very reasonable. I am so pleased.

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Quality pieces that rival luxury brands

My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer service is personal, not automated and timely, professional, and kind. I have been a loyal customer of a luxury brand for most of my life however, I think I found a quality replacement. I’ve already made a second order.

7 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Would not recommend this company

Would not recommend this company. I was unaware the person I bought the jewelry for is allergic to silver and just wanted my refund. I canceled same day so I know my order was not even started. I just wanted my full refund. I do not want store credit as I need this as a Mother’s Day gift.

7 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

Hi JMM,

I’m sorry to read your review, and I completely understand how frustrating this situation must feel, especially when you needed a quick refund for a time-sensitive gift.

Our cancellation policy does allow refunds within a 2-hours window, and I’m really sorry if this wasn’t clear enough at the time of your order. That said, I do understand your situation, particularly given the allergy concern and the timing around Mother’s Day.

I’ve sent you a private email so I can look into this personally and work toward a solution for you as quickly as possible. I’d really appreciate the chance to make this right.

Kind regards,
Anna – Theo Grace Customer Support

Oceniono na 5 z 5

This is an update from my review 4 days…

This is an update from my review 4 days ago. Customer service followed up with me many times and was very accommodating, and handled all conversations professionally, until I was satisfied, and it worked out in my favor. In fact, I will be following up after Mother's Day to purchase an item that they will have the flexibility to add the requested character inscription to the item I'm interested in purchasing. My confidence in this company is restored! My only recommendation would be that they would bolded the maximum number of characters to make it easy for the customer to call attention to before ordering the item. All in all, I would say this is a top-notch
company!

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Beautiful jewelry, Spectacular Service

The Theo Grace family tree necklace I ordered was absolutely gorgeous. When my wife unboxed the gift set and took one look at the necklace she was stunned at the beauty of the designing, style, and inscription. She exclaimed it was perfectly crafted and sized. The shipping was quick and delivered as promised. Thank you to the Theo Grace team.

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Every time I order a piece of jewelry…

Every time I order a piece of jewelry from Theo Grace I am very impressed with the customer service and the quality of the jewelry. I intend on ordering more pieces as this is a great company to deal with.

7 maja 2026
Opinia niezależna
Oceniono na 5 z 5

BEAUTIFUL!

Omg the necklace I got for my daughter for Morher’s Day is absolutely gorgeous!! Well made for sure! And the packaging was also great! Shipping was fast! Definitely recommended! 10/10!

7 maja 2026
Opinia niezależna
Oceniono na 5 z 5

I wanna say that this company is…Beautiful

I wanna say that this company is absolutely wonderful to deal with. I ordered this ring and the Russian gold. I was not happy with it and told them so and they offered me an exchange which I did. I ordered the silver and I am very pleased. I asked how it turned out I couldn’t be happier. I don’t know of any other company that would’ve done that so this has made me very happy and I would be glad to spread the word thank you so much. I truly appreciate everything that you’ve done.

7 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Quality The People Love

What made my experience so well was the timely matter in which my purchase arrived along with the great quality of the piece once it arrived. The company is doing well on advertisements, speedy customer service and amazing products. Keep up the great work guys!!

4 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic Jewelry

I super love the jewelry that I ordered for mother’s day. It’s so beautiful and I can say the details and idea of the jewelry is fantastic. I have my kids and husband initials in it. The shipping is fast and easy to track. I would highly recommend theo grace jewelry to my family and friends.

5 maja 2026
Opinia niezależna

Doświadczenie Trustpilot

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