Theo Grace Recenzje 247

Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can... Zobacz więcej

Oceniono na 5 z 5

The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and p... Zobacz więcej

Oceniono na 5 z 5

My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer ser... Zobacz więcej

Oceniono na 5 z 5

Their customer service is outstanding. I had difficulty making a choice. They were patient and helpful. When I finally chose what I wanted and received it, it was not what I had hoped for. They al... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep jubilerski

Napisane przez firmę

At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

247 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

The best experience!

The website was easy to navigate and easy to use. I messed up on the mailing address and when I called the customer service for help they had it fixed and I was emailed about the change within seconds. I had the necklace in hand within a week. As for the necklace it is beautiful, exactly what I wanted and my wife loves it. Thank you so much for everything.

17 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Did not deliver on time for Mother’s Day

Ordered weeks in advance and they did not deliver by Mother’s Day.

10 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

Hi Kyle,

I’m sorry to read your review and to hear that your order didn’t arrive in time for Mother’s Day — I completely understand how disappointing that must have been, especially for such an important occasion.

I’ll say in touch with you to find the best way to resolve this, and I’m doing everything I can to make this right for you.

Please don’t hesitate to reply to my message so we can sort this out together as quickly as possible.

Kind regards,
Anna – Theo Grace Customer Support

Oceniono na 1 z 5

Delivery can't be counted on for Mothers Day.

They gave a real hard sell that my wife's gift would arrive on time for Mothers Day, they guaranteed it would, it did not. They put profit ahead of customer satisfaction. My experience was disappointing. The product/service did not fully meet expectations, and communication could have been better. I hope they improve these areas for future customers. I will never use them again you shouldn't either.

9 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

Hi Richard,

I’m sorry to read your review and I truly understand how important this order was, especially as it was meant to be a Mother’s Day gift.

I’m very sorry that we didn’t meet the expectations we set regarding delivery. I completely understand how frustrating and disappointing that must have felt, particularly after being reassured it would arrive on time.

This is not the experience we want any of our customers to have, and I sincerely regret both the delay and the way this has left you feeling.

I’ve reached out to you privately to offer a solution and to see how I can make this right for you.

Kind regards,
Anna – Theo Grace Customer Support

Oceniono na 5 z 5

Awesome product, easy ordering, quick service.

The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and packaging was good. Jewelry was placed securely in a box and displayed nicely. Thanks so much TheoGrace. I will definitely purchase again.

8 maja 2026
Opinia niezależna
Oceniono na 1 z 5

I can’t review the product

I can’t review the product because I still haven’t received it. Ordered two weeks before Mothers Day and they couldn’t manage to get it to me in time. One and done.

9 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

Hi Raymond,

I’m sorry to read your review, especially as I can see your order didn’t arrive in time for Mother’s Day — I completely understand how disappointing that must have been.

I’ve looked into your order and can confirm there was an unexpected delay in transit, which unfortunately affected the delivery timeframe. I know that doesn’t make the situation any less frustrating, and I’m truly sorry for the inconvenience caused.

I’ve sent you a private email so I can help resolve this for you as quickly as possible. Your order should be arriving very soon, and I’d really like the opportunity to make this right for you.

Kind regards,
Anna – Theo Grace Customer Support

Oceniono na 5 z 5

Perfection

This was a graduation gift for my granddaughter. She was absolutely thrilled and cried when she opened it.

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

I ordered a gift for my daughter’s…

I ordered a gift for my daughter’s birthday and I thought I would have to cancel when the delivery date was after her birthday. I contacted the customer service and they went above and beyond to get her necklace to me on time. Delivery service was not great but it arrived just in time! Thank you so much. It’s rare to find this kind of customer service anywhere! Well done! I highly recommend theograce!

9 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Their customer service is outstanding

Their customer service is outstanding. I had difficulty making a choice. They were patient and helpful. When I finally chose what I wanted and received it, it was not what I had hoped for. They allowed me to make an exchange at no extra cost and facilitated a very easy return. The exchange is wonderful and heartfelt and I'm thrilled. Because the product was late to be delivered they offered me either a discount on my next purchase or a free gift. I chose the gift which is a beautiful. delicate, SS stunning neclace.

9 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Beautiful Mother's Day necklace with…

Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can see before you buy. Necklaces some offer a variety of lengths available. Excellent gift.

8 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Beautiful jewelry

Beautiful jewelry! I love all my pieces. Shipped at a reasonable amount of time. Would definitely recommend others to go here for their jewelry.

6 maja 2026
Opinia niezależna
Oceniono na 5 z 5

I loved that it came in early

I loved that it came in early and on time also the make is very nice the bracket are very beautiful the ring I order is beautiful to I just wish I order a bit larger cause since they are three rings in one it seems a bit tied but other than that they are beautiful and the names and birth stone looks very nice on them

8 maja 2026
Opinia niezależna

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