Theo Grace Recenzje 247

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can... Zobacz więcej

Oceniono na 5 z 5

The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and p... Zobacz więcej

Oceniono na 5 z 5

My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer ser... Zobacz więcej

Oceniono na 5 z 5

Their customer service is outstanding. I had difficulty making a choice. They were patient and helpful. When I finally chose what I wanted and received it, it was not what I had hoped for. They al... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep jubilerski

Napisane przez firmę

At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

247 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 4 z 5

A very special necklace for my granddaughter!

The necklace I ordered was exactly what my granddaughter was hoping for. It was easy to order except there are no approximate sizes of lettering listed in any descriptions. I liked that the pieces were available in a variety of lengths. The price was extremely reasonable, is very high quality, and arrived in the time frame given.

6 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Elegant necklace

the product was worth the money and customer service was excellent

4 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We appreciate your feedback and are happy to hear that you found the product valuable and that our customer service met your expectations.

Oceniono na 5 z 5

Love the bracelet and would recommend…

Love the bracelet and would recommend highly. I am very pleased with my purchase

6 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We appreciate your positive feedback and are so glad that you are pleased with your bracelet. Thank you for recommending us; it means a lot!

Oceniono na 5 z 5

Good quality

Good quality. Looks great. Goes well with everything.

2 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We appreciate your feedback and are happy to hear that you find the quality good, that it looks great, and complements everything well.

Oceniono na 5 z 5

The online shopping experience was…

The online shopping experience was really easy to navigate. I purchased a necklace with the grandkids name on it for my daughter’s Mother’s Day gift. She immediately called me to tell me she loves it. The gift came earlier than expected, which was nice. Overall, I really like the products that Theo Grace’s have.

25 kwietnia 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're happy to hear that you found our online shopping experience easy to navigate and that your daughter loves the necklace! We appreciate you sharing that the gift arrived earlier than expected.

Oceniono na 5 z 5

I recently purchased a Mother's Day…

I recently purchased a Mother's Day necklace, a heart pendant with the names of my four grandchildren, Luna, Avery, Harper and Piper, and the diamond signifies 'Grandpa' who recently passed. Also the tennis bracelet is so beautiful, much more beautiful than imagined, and I love how the ends cinch it up, yet dangle and it sparkles so!

5 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're so glad that you find the heart pendant with your grandchildren's names and the diamond meaningful. It's wonderful to hear that the tennis bracelet exceeded your expectations with its sparkle and design! Thank you for sharing your experience with us.

Oceniono na 5 z 5

I love all of them

I love all of them. When I got my grandma’s bracelet i loved it so much I had to get my daughter one for her birthday. There amazing

6 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're happy to hear that you love our bracelets! It's wonderful that you enjoyed your bracelet so much that you purchased one for your daughter. Thank you!

Oceniono na 5 z 5

Product looks amazing

Product looks amazing, and shipped in time assured when placing the order.

6 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're happy to hear that you find the product amazing and that it arrived on time! Thank you for your positive feedback; we appreciate it.

Oceniono na 5 z 5

What made my experience so great is the…

What made my experience so great is the amount of personal touch that went into this. I mean even down to the elegancy in which cleaning cloths were specially equipped and boxed to accompany the individual jewelry pieces.

5 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're glad you enjoyed your experience and appreciate your highlighting the personal touches, like the elegant cleaning cloths accompanying your jewelry. Thank you for your positive feedback!

Oceniono na 5 z 5

The brilliant gold plating and little…

The brilliant gold platting and little diamond really lifted the necklace. I know my daughter in law is going to love it.

6 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're delighted to hear that the necklace's design, with its gold plating and diamond, met your expectations. We appreciate your feedback and support.

Oceniono na 5 z 5

Website is easy to navigate and order

Website is easy to navigate and order. I got a bracelet and a Mother’s Day necklace and both are absolutely gorgeous!! I will definitely be ordering more from here!

6 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're so happy the website was easy to use and that you find your bracelet and necklace gorgeous! Thank you for sharing; we appreciate your future orders.

Oceniono na 5 z 5

The 2 pieces I purchase are beautiful

The 2 pieces I purchase are beautiful. One neckless for my granddaughters 8th grade promotion and the other neckless I purchased with my grad kids names as a Mother's day gift to me; because grandkids are a gift to have.

4 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're happy to hear that you find the necklaces beautiful! It's wonderful that you gifted them for such special occasions. Thank you for your positive feedback; we appreciate it.

Oceniono na 5 z 5

2 things that stand out about Theo…

2 things that stand out about Theo Grace and make me a return customer is
The beautiful craftsmanship of their jewelry, it’s absolutely beautiful and I have loved every item.
Their responsiveness to any queries I have is excellent. I had an issue with the delivery being delayed, but they kept me updated and offered me a discount code as an apology which was very kind of them and appreciated.

6 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We appreciate you taking the time to share your experience. We're happy to hear that you love the jewelry's craftsmanship. We're also glad our team could address the delivery issue and keep you informed. Thanks for being a return customer!

Oceniono na 5 z 5

I was blown away by the quality of…

I was blown away by the quality of these pieces. I am right back on the website to order more. Not only was this such an easy transaction , but the quality was perfect t and I received it so quickly

6 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're happy to hear that you were blown away by the quality and ease of your transaction! It's great to know you received your order so quickly. Thanks for your positive feedback; we appreciate it!

Oceniono na 5 z 5

Very nice quality

Very nice quality. Good communication and package arrived in a reasonable amount of time.

5 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're happy to hear that you received a nice quality product in a reasonable time frame. We appreciate your positive feedback and are grateful for your support.

Oceniono na 5 z 5

My experience with Theo Grace has been…

My experience with Theo Grace has been beyond successful. They use the best quality for their products and make sure that everything is packaged to perfection for customer satisfaction. I am 100+ satisfied.

5 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're happy to hear that you had such a successful experience! It's wonderful to know you're satisfied with the product quality and perfect packaging. Thank you for your positive feedback!

Oceniono na 5 z 5

I have tried multiple times over the…

You were correct; the emails had ended up in my spam or trash folder. I was able to purchase the extra bead shortly after. I wish more companies were as responsive and caring toward their customers as Theo Grace.

3 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

Hi Ken,

Thank you for sharing your experience, and I’m truly sorry again if your concern did not feel addressed promptly. I completely understand how frustrating this situation must have been, especially while trying to get assistance over the past couple of weeks.

I personally reviewed your case and can confirm that we have replied to each email we received from you. It’s possible that our responses may have been filtered into your junk or spam folder, so we kindly ask if you could please check there as well.

To make things easier, I’ve also sent you a follow-up email today so we can continue helping you directly and make sure you receive the assistance you need regarding the additional beads for your necklace.

We truly appreciate your patience and the opportunity to make this right for you.

Sincerely,
Kyrene

Oceniono na 5 z 5

The selection process was really easy

The selection process was really easy, and the shipment was ahead of schedule. With that being said, one of the charms appeared to be damaged and I contacted Sam immediately. he responded with in minutes and had a replacement charm shipped immediately to beat the Mother's Day deadline. Delighting the customer defines a great company and Sam has done just that! Thanks Sam

5 maja 2026
Opinia niezależna
Logo Theo Grace

Odpowiedź od Theo Grace

We're glad the selection process was easy and the shipment arrived early. We appreciate you bringing the damaged charm to our attention. We are happy the replacement charm arrived in time for Mother's Day. Thanks for your feedback!

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