Oak & Luna Recenzje 10 541

Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Bracelet is beautiful and exactly as described, though I wanted it to be packaged a bit better. There was no foam or padding in the box, and it had come free from the elastic straps meant to secure it... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Really nice jewelry for the price. I constantly get asked where I got my custom multi nameplate necklace made! It’s really special to me as I can “have” my loved ones commemorated in my jewelry. Highl... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have had a great experience with Oak&Luna. Their pieces are subtle but have such a wonderful personal touches. I will definitely be buying more. I’m hoping for more rose gold and mixed metal pieces... Zobacz więcej

Oceniono na 5 z 5

I purchased the bar necklace for my wife with our girls names on it and a diamond that she absolutely cherishes. Quality is great but after a few years the chain snapped. O&A’s customer service was fa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zakupy i moda

Napisane przez firmę

Your destination for custom and fashion jewelry. Explore Oak & Luna for bracelets, necklaces, rings and more. Everyday beautiful.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

11 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Beyond love for this brand

The most beautiful, meaningful necklace.
The customer service is 10000/10.
Helpful, understanding and extremely quick.
So so so worth investing in a timeless piece and spending money with a business that actually cares what they are making.

19 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Beautiful Quality Made

Beautiful quality made necklace that I can wear every day in honour of my children. It’s exactly what I’ve been looking for!

16 kwietnia 2026
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Odpowiedź od Oak & Luna

We're happy to hear that you find the necklace a beautiful way to honor your children. Thank you for your positive feedback; we appreciate it!

Oceniono na 5 z 5

The chain isn’t as “chunky” as it appears online . It is much more feminine and delicate . However it is absolutely stunning . A wonderful piece of jewellery

The piece is beautiful. Absolutely stunning . Excellent customer service and no issues with shipping . I will definitely be purchasing more pieces from Oak and Luna

17 kwietnia 2026
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Odpowiedź od Oak & Luna

We're so happy to hear you find the piece beautiful and stunning! We appreciate your kind words about our customer service and shipping. We look forward to your future purchases!

Oceniono na 5 z 5

Excellent quality and service

Excellent quality and service. Beautiful selection. Purchased a gorgeous necklace for my sister’s birthday and she was thrilled!

30 marca 2026
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Odpowiedź od Oak & Luna

We're happy to hear that you found excellent quality and service! We're glad your sister loved the necklace; thank you for choosing us for her birthday gift.

Oceniono na 5 z 5

Customized this bracelet for my dog…

Customized this bracelet for my dog that recently passed. Absolutely loved how it came out and the way it fits. Thank you

18 kwietnia 2026
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Odpowiedź od Oak & Luna

We are so sorry for your loss, and we're touched that you chose us. We're happy to hear that you love the bracelet and that it fits well. Thank you for your review.

Oceniono na 5 z 5

Great Nameplate Necklace

Really nice jewelry for the price. I constantly get asked where I got my custom multi nameplate necklace made! It’s really special to me as I can “have” my loved ones commemorated in my jewelry. Highly recommend sterling silver nameplate necklace. Love!

18 kwietnia 2026
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Odpowiedź od Oak & Luna

We're happy to hear that you find our jewelry nice for the price. It's great to know you constantly receive compliments on your special, personalized necklace. Thank you for recommending our sterling silver nameplate necklace!

Oceniono na 5 z 5

The necklace is gorgeous!…

The necklace is gorgeous and exactly what I had hoped for. Great value too!

18 kwietnia 2026
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Odpowiedź od Oak & Luna

We're happy to hear that the necklace met your expectations and you found it to be a great value. Thank you for your positive feedback!

Oceniono na 5 z 5

Warranty honored, excellent product!

I purchased the bar necklace for my wife with our girls names on it and a diamond that she absolutely cherishes. Quality is great but after a few years the chain snapped. O&A’s customer service was fantastic and they honored the 5-year warranty as promised. Great experience overall!

18 kwietnia 2026
Opinia niezależna
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Odpowiedź od Oak & Luna

We're glad you enjoyed your experience with the bar necklace and that our customer service team was able to help with the warranty. We appreciate you sharing your feedback!

Oceniono na 4 z 5

Great Product, Details Need Tweaking

Bracelet is beautiful and exactly as described, though I wanted it to be packaged a bit better. There was no foam or padding in the box, and it had come free from the elastic straps meant to secure it, so when you picked up the package you could hear it sliding and rattling around. The courier service contracted to deliver it took it to the wrong building, though thankfully I was able to retrieve it. And it did come about a week earlier than expected! Overall, love the product itself, but the things surrounding it needs some tweaking.

14 kwietnia 2026
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Odpowiedź od Oak & Luna

We're glad the bracelet met your expectations! We appreciate your feedback regarding the packaging; we'll review our procedures to prevent items from moving during shipment. We're also sorry to hear about the delivery issue. Thanks for your time!

Oceniono na 5 z 5

I love the necklace that I ordered

I love the necklace that I ordered! I get a ton of compliments on it! I will definitely order from this company again, great experience!

17 kwietnia 2026
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Odpowiedź od Oak & Luna

We're so happy to hear that you love the necklace you purchased and that you've had a great experience with our company. Thank you for your positive feedback!

Oceniono na 5 z 5

Quality items

Oak & Luna jewerly is so beautiful. I have bought several pieces from them since 2021. I love there simple, yet elegant style!

16 kwietnia 2026
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Odpowiedź od Oak & Luna

We're happy to hear that you find our jewelry beautiful. Thank you for your continued support since 2021; we appreciate that you love our simple and elegant style!

Oceniono na 1 z 5

Truly awful customer service!

Truly awful customer service!! Good luck reaching someone via email and if you do don’t expect a helpful outcome. Wouldn’t recommend buying from this company and I truly regret buying a $500 custom necklace from them!! ORDER NUMBER #273752096

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Oak & Luna

Dear Taylor,

Thank you for your feedback. I’m really sorry to hear about your experience, this is certainly not the level of service we aim to provide.

We have reached out to you by email to better understand your concerns and work toward a resolution. Please know that we are here to help and will do our best to make this right for you.

We take great pride in our customer service and truly value every customer experience. We appreciate the opportunity to turn this around and look forward to assisting you further.

Kind regards,

Nicola

Oceniono na 5 z 5

I reached out to them at 7PM EST

I reached out to them at 7PM EST. By morning they had addressed my issue and sent a replacement item. I can’t say enough about how satisfying it was to show my wife Oak and Luna took care of the issue. Great product and great support team. Thank you again.

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Oak & Luna

We're happy to hear that we resolved the issue and provided a satisfying experience. We appreciate you sharing your positive feedback about our product and support team; thank you again.

Oceniono na 5 z 5

Fantastic jewelry

Fantastic jewelry. I purchased a necklace. It is beautiful. Quick delivery. Would recommend it.

15 kwietnia 2026
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Odpowiedź od Oak & Luna

We're happy to hear that you find the necklace beautiful. We appreciate you recommending our jewelry and your kind words about our quick delivery.

Oceniono na 5 z 5

Singapore Chain Name Necklace.

NECKLACE is lovely both my kids names on and spelt correct and you can read them no problem, Customer Service very good and repson back right away. Item came on time. I onky wish the necklace was little more longer but other then that my Item is lovely, and probably will order from here again l.

15 kwietnia 2026
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Odpowiedź od Oak & Luna

We're happy to hear that you find the necklace lovely and appreciate the clear spelling of your kids' names. We're also glad our customer service was helpful and the item arrived on time. We appreciate your feedback about the chain length.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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