The MeatStick Recenzje 165

Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The new Wi-Fi & Bluetooth Meatsitck V with Probe works well. My ambient smoker temp was finally accurate and easy to monitor. One software item I don’t like. When using all three of my Meat... Zobacz więcej

Oceniono na 5 z 5

Wow!! Definitely deserves a 5 star rating in the cook alone! I recorded almost 500° temps over open flame and it didn’t falter! Meatstick as a company has been amazing to deal with!! The only slig... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Had issues with the thermometer not reading properly. Set perimeters on the app for the dou probes and wouldn’t read properly. Disappointed with the results after doing the research between your produ... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I'm sorry I took so long to answer your request regarding my satisfaction with my Meatstick. As I suspected the problem was with the probe. I finally was able to try it out today on a pork loin and... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi
  2. Teren do grillowania

Napisane przez firmę

At The MeatStick, we revolutionize the way you cook meat with our cutting-edge wireless meat thermometers. Our mission is to provide a seamless, stress-free cooking experience that allows you to enjoy every moment with your loved ones while ensuring your meats are cooked to perfection.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

165 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great customer service

Had an issue with my MeatStick and though it was out of warranty they sent me a brand new one!

22 sierpnia 2024
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Odpowiedź od The MeatStick

Thank you for your fantastic feedback! We’re glad we could help and get you a new MeatStick. If you have any more questions or need assistance, feel free to reach out!

Oceniono na 5 z 5

Best expérience ever

Best expérience ever! People extremely compétent and devoted to clients. I will buy anytime! Thanks for everything!

22 sierpnia 2024
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Odpowiedź od The MeatStick

Thank you so much for your wonderful review! We're thrilled to hear that you had the best experience with us and that our team met your expectations. Your kind words about our competence and dedication mean a lot to us. We truly appreciate your support and look forward to serving you again in the future. If you have any more questions or need assistance, feel free to reach out.

Oceniono na 5 z 5

Did a pork butt and it went very well

Did a pork butt and it went very well. Just used it ounce, looking forward to doing a brisket.

20 sierpnia 2024
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Odpowiedź od The MeatStick

Thank you for your feedback. We’re delighted to hear your pork butt was a success. We wish you every success with your upcoming brisket. If you have any questions or need assistance, feel free to reach out.

Oceniono na 4 z 5

Great service

I have been struggling with the Meatstick but I must say that the customer service is excellent. My Meatstick was not measuring internal temperature, and even though the warranty was not valid anymore Meatstick replaced it free of charge and it seems that the new one is working perfectly.

12 sierpnia 2024
Opinia niezależna
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Odpowiedź od The MeatStick

We’re thrilled to hear that our customer service team was able to assist you and that your new MeatStick is working perfectly. Your satisfaction is our top priority, and we're always here to help, even beyond the warranty period. Happy cooking!

Oceniono na 5 z 5

I enjoy using this product and well…

I enjoy using this product and well after my warranty expires I had a problem with my stick and they helped me buy offering me a new stick.

31 lipca 2024
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Odpowiedź od The MeatStick

We're delighted to hear that you enjoy using the MeatStick and that our customer service team could assist you even after your warranty expired. We always strive to support our customers, and it's great to know that the new stick is working well for you.

Oceniono na 5 z 5

Fast customer service great people

Fast customer service great people

7 sierpnia 2024
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Odpowiedź od The MeatStick

We’re thrilled to hear that you had a positive experience with our customer service team. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're always here to help!

Oceniono na 5 z 5

Support has been great

Support has been great, above and beyond.

7 sierpnia 2024
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Odpowiedź od The MeatStick

We’re delighted to hear that our support team went above and beyond for you. Your satisfaction is our priority, and it’s great to know we met your expectations. If you need any further assistance, please feel free to contact us anytime.

Oceniono na 1 z 5

Meatstick Chef x er bare noget elendigt…

Meatstick Chef x er bare noget elendigt bras / skrammel, og så til den pris. Skal ha sendt min afsted for anden gang. Kan ikke finde proben igen igen. Den er for følsom og sart. Man kan ikke stole på den. Rækkevidden er også elendig Max 1 meter. Et virkeligt dårligt produkt, absolut ikke pengene værd.

10 sierpnia 2024
Opinia niezależna
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Odpowiedź od The MeatStick

We’re sorry to hear about your experience with the Meatstick Chef X. We understand your frustration with the product’s performance and range. Please reach out to our customer support team with your details at https://tms.fyi/help. We’re committed to resolving any issues and ensuring your satisfaction. Thank you for your feedback.

Oceniono na 2 z 5

Poor Quality

I recently wrote a poor review on Amazon, which prompted them to replace my defective device. I received the new probe and it does not work at all, I have deleted the app 3 times and reloaded it. I have already used my smoker 3 times since this issue and have to use my wired probes.

25 lipca 2024
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Odpowiedź od The MeatStick

Thanks for sharing your experience. We understand your frustration. It appears our customer service team has already reached out with instructions on how to resolve the issue. Could you please confirm if the new probe is now working for you?

Oceniono na 5 z 5

Great communication and great product

Great communication. Quick replacement. Replacement unit works 100%. I love using meatsticks - steaks are always cooked to PERFECTION!!!

25 lipca 2024
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Odpowiedź od The MeatStick

We’re thrilled to hear that you’re happy with the communication and replacement process, and that your replacement unit is working perfectly. It’s wonderful to know that the MeatStick is helping you cook steaks to perfection! If you ever need assistance in the future, feel free to reach out. Happy cooking!

Oceniono na 5 z 5

G temp

When good kept a good temp

31 lipca 2024
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Odpowiedź od The MeatStick

We’re glad to hear that the MeatStick is keeping a good temperature for you. Happy cooking!

Oceniono na 3 z 5

Setup was not as simple as it could

Setup was not as simple as it could. In order for the bridge to work correctly, you Internet password cannot have any symbols in it. Something that is not mentioned until you contact the helpline.
I wish they would also PRINT instructions and put them in the package.

22 lipca 2024
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Odpowiedź od The MeatStick

Thank you for your feedback. We apologize for the inconvenience with the setup process. Your point about the internet password requirements is well taken, and we will look into making this information clearer. We appreciate your suggestion about including printed instructions in the package and will consider it for future improvements. If you need any further assistance, please feel free to contact us.

Oceniono na 5 z 5

Very excited!

Very excited that all I needed to do is send pics showing it didn’t work and I received a new one. I’ll need to come up with a meal so that I can try this one soon. Thank you!

26 lipca 2024
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Odpowiedź od The MeatStick

Thank you so much for your wonderful review! We're thrilled to hear that you were excited about our service and that we could quickly resolve the issue by sending you a replacement. We hope you enjoy using your new MeatStick, and we can't wait to hear about the delicious meals you'll prepare with it!

Oceniono na 4 z 5

Sad that it stopped working happy that…

Sad that it stopped working happy that it was replaced.

25 lipca 2024
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Odpowiedź od The MeatStick

Thank you for taking the time to leave a review. We are sorry to hear that your MeatStick stopped working, but we're glad we could replace it for you. Your satisfaction is important to us, and we hope the new MeatStick meets your expectations.

Oceniono na 5 z 5

Actually great customer service

Actually great customer service, I had issue with 1 of my meatsticks ( have 3 and extender ) apparently beyond warranty period. Instead of leaning on that they were happy to replace it. I’ve suggested to many friends about this product love it.

23 lipca 2024
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Odpowiedź od The MeatStick

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service and that we could assist you with your MeatStick issue. We appreciate your recommendation to friends and are delighted to know that you love our product. Thank you once again for your support!

Oceniono na 5 z 5

Great Customer Service!

You offered a replacement meatstick when ours had ceased to function. Thank You!!

25 czerwca 2024
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Odpowiedź od The MeatStick

You’re welcome! We’re glad we could help. If you have any more questions or need further assistance, just let us know. Enjoy your cooking! 😊

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