The MeatStick Recenzje 165

Used the MeatStick to Griddle a perfect Medium Filet for my wife on Valentines Day.

the help was kindly clear and honest. after several questions sent said said have just got new delivered. due to a mistake in the stick. happy to do business with such a company. no nonsense. top company.

My problem was taken care of quickly and very politely. Their warranty is good.

DO NOT BUY – Terrible Product and Customer Service

I strongly advise against purchasing The Meat Stick. There are so many better options out there. From the start, I had nothing but problems with this product. I’ve exchanged probably 30 emails with tech support, going through endless troubleshooting steps—"Try this, try that,"—only for them to keep requesting more pictures and more explanations. I spent countless hours just trying to get a simple exchange after spending nearly $200.

I may not be the most tech-savvy person, but I used to build computers. I also have a master’s degree in education, so I’m more than capable of following instructions. Yet, they repeatedly made it seem like I was doing something wrong rather than acknowledging that the product itself was faulty. The thermometer constantly disconnected and had ongoing issues, and their only response was to demand more pictures and more proof.

Frustrated, I ended up purchasing another thermometer from a different company—one that actually works. To make matters worse, when I left a previous review, they falsely claimed they had been in touch with me to resolve the issue. The reality? I had reached out countless times, and their “solution” was just more picture requests and more hoops to jump through.

Save yourself the time, money, and frustration—buy a different brand. I purchased a Typhur and I LOVE it!

My experience with meatstick has been great! When my probe gave me an issue I reached out and we did some troubleshooting. When that didn’t work, they sent me a new probe. No questions asked and they even followed up to make sure the new one was working! I would recommend meatstick to any family member or friend etc. They stand behind their stuff, great quality thermometer!! 5⭐️

MeatStick help staff were great to deal with. Very responsive and helped me resolve my issue by standing behind their product.
Thank you for being a true customer focused business.

Your customer service is excellent.

I was sent a new replacement Meatstick X Chef to replace the defective original.
The new one works perfectly. Thank you for standing behind your product. I will be buying more. Thank you.

Great experience resolved issue quickly

The stick stopped working twice in about 10 months. Both times, it got replaced under warranty, but it's still disappointing, as it obviously prevents me from using it for a few weeks each time. Now, I'm not confident that the third one will last very long and the warranty will expire soon...

100% accuracy and performance

I have owned one of the original MeatStick thermometer which was good. I recently purchased the MeatStick V, absolutely love it way more functional and battery life is phenomenal. I will be getting another, just wish they had the color rings for easy identification.

I had an issue with my ChefX MeatStick and was able to have the problem assessed by the MS team who then sent me a replacement shortly after.

Junk, horrible customer service.. won't honor warranty.
Do not buy this.

I've had my meatsticks for a few years and only used them a handful of times and 2 out of 3'stopped working. When I contacted customer service there was no phone number only emails to communicate with the company. I started my inquiry on October 4th 2024 and it took until the end of December to get an offer of 50 percent of a new meatsticks. Extremely poor customer service it took weeks in-between for emailed correspondence. Plus the fact I only used the product 4-5 times before they quit working....and yes I did the software updates.

It took so long to get the replacement probe. And only used the initial probe a few times before it quit working properly.

Awesome product we love it highly recommend!

First Bluetooth thermometer and I couldn’t be happier! Was worried connection issues would throw off the accuracy of the internal temp. But that wasn’t the case. Super easy to set up and customer service has a quick response time.