I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Zobacz więcej
I was having difficulty integrating two doorbells with two ringers each. Having explained my problems, old age etc I was sent a detailed email that solved my problems. All in all excelent service.
Assistenza top. Dopo circa un anno c’era un problema sul campanello, ho contattato l’assistenza e mi hanno indicato una procedura per vedere se era recuperabile. Abbiamo dovuto procedere con la sostit... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
Dane kontaktowe
Zjednoczone Królestwo
- tecknet.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent support and free replacement
Bought a set 2 years ago, worked well, but one of the slave units started playing up. Got in touch with their support and after a short exchange of details, they replaced the unit at no charge - despite the fact that it was way out of warranty.
The support was extremely helpful and responsive
Rubbish item.
The remote door bell which I bought lasted about 5 minutes and then the remote control failed. I am returning for a refund.
Never had a problem with efficiency of items I've purchased
I have bought items in the past and am still using them no problem. I recently bought a discounted headset that has excellent sound quality the best and fastest pairing I've had compared with two much more expensive sets. Pairing two devices at the same time automatically updates when one or both devices are swiched off and reconnected. The best part that unlike nearly all headsets they don't crush your head nor need to be stretched between a stack of books to relax their grip which is a very common fix.
I also adore the cute accent of the voice telling me what is happening.
so called 2 year warranty is just a…
so called 2 year warranty is just a joke. They never ever respond if you contact them to claim your warranty
Due ordini di mouse e due volte mancava…
Due ordini di mouse e due volte mancava il ricevitore Nano
Received an email saying "Your Amazon…
Received an email saying "Your Amazon Product Warranty Thank you for purchasing our product on Amazon." I did NOT purchase it from Amazon in fact I do NOT buy anything from them, have not for 20 years and NEVER will buy again from them, due to them not refunding a faulty item I bought from them that was not fit for purpose. I emailed Tecknet about this and they say "they use Amazon Logistics" yet there is no mention of this on their website, they also say "Please kindly know that your order belongs to our site" Will now also add Tecknet to my Boycott list as I do Not trust them.
Looks like I have indeed bought this item through Amazon and their shipping. Tecknet need to update the information they have on their website. Honesty is the best policy!
Really disappointed
Really disappointed. Bought the twin doorbell and only one paired with the bell push. Tried to get a reply and Tecknet basically sent me the instruction leaflet - which I had already tried. If anybody can get a phone number other than the one in India, you have done well. The online chat thing also has been rubbish. Item returned to Amazon today.
Horrible customer service. Worthless warranty
Bluetooth mouse failed after several months. After several months attempting to contact and being ignored, an agent emailed promising an Amazon gift card as a solution. Gift card never received. When contacted agent again, a new condition was attached: I had to remove my negative rating on the Amazon site.
Technet wireless doorbelk
Bought a Technet wireless doorbell through Amazon paired it to the ring we wanted now it refuses to work when you press the doorbell. Don't waste your money. Useless!
I used to like Tecknet until recently
I used to like Tecknet until recently. They have turned into the same as nearly any other Chinese seller on eBay, even when purchasing through Tecknet.co.uk.
I recently purchased a rainbow lit keyboard, however I never received the keyboard I ordered, I received a simple single colour backlit keyboard, which even looked different.
When I contacted Tecknet, they offered me a £2 refund, despite the fact that it was completely the wrong unit that did not match anything else. They replied saying they were sad that I was disappointed in their company, but the item I ordered was out of stock.
I then said to them that surely if they wanted to keep my custom, then they would be best sending me a rainbow lit keyboard from their collection to replace this unit.
However, the obviously don’t care about their customers, as despite their apparent sadness at providing poor service, they have now refunded the money in full. And to top it off, I now have to dispose of a keyboard that I don’t want as they won’t take it back!
Purchased a teckent slight sound mouse
Purchased a teckent slight sound mouse, its quite light and good. Will try other brand as well
Tecknet twin waterproof doorbell
I registered a Tecknet twin waterproof wireless doorbell bought on 20.08.21. The doorbell push is faulty sometimes works/sometimes doesnt. I have emailed Tecknet via their website on 3/4 occasions with no response despite saying "response in 24 hours). I have tried emailing to their support email address (as shown on their website), but this bounces back. So now stuck with a unit which is faulty, has 2 years guarantee which is worthless as the company appear totally disinterested in their customers!!! Unbelievably poor
Brilliant Tecknet Power Bank
I've been using my Tecknet power bank for a while now and I've found that I'm lost without it. Whenever I go for long walks or day trips I take my Tecknet power bank with me (you never know when you need an extra charge or two). The power bank feels solid, made from good quality materials and it's super easy to use. It's got a massive capacity with more than enough power for me (and my walking friends). The packaging was all recyclable cardboard and contained an easy, step-by-step guide and warranty card. Great product, I've used it a lot and I won't travel without it! Well done Tecknet!!
i recently bought a bluetooth speaker…
i recently bought a bluetooth speaker for my android, have trouble pairing it..then up comes VERSA 2..but it says it needs an app to make it work..so its not a genuine blue tooth is it..when you google VERSA 2 its a fitness app..ha ha ha ..its off to the bin i`m afraid..
Bought a slight mouse from Amazon…
Bought a slight mouse from Amazon recently, amazed such a great value product. Highly recommend!
Just found this website was upgraded…
Just found this website was upgraded recently, after keeping an unchanged style for years. The products are good and not expensive, actually, I bought some from Amazon before but sometimes the price of Amazon was not good enough. This website is a better place to get a reasonable price.
Great customer service
Tried their published website telephone…
Tried their published website telephone line 0151523 4705 it says this number does not exist
Not sure what's going on?
Customer NOT Service
This company's Customer Service practice is disgraceful.
I bought a TeckNet doorbell with x2 receivers from eBay.
1 The Model Number was not available on TeckNet's website.
I emailed TeckNet who asked for all of my personal details, including the purchase details.
2 Waiting more than 24 hours for a response by email during the week and nothing over the weekend
3 TeckNet emailed to say they had opened an account and registered my device
4 Absolute refusal by TeckNet to give me details of the account they had opened in my name or a telephone number by which I would be able to speak to them
Currently, TeckNet has all of my personal details and is refusing to answer my questions.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








