I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Zobacz więcej
I was having difficulty integrating two doorbells with two ringers each. Having explained my problems, old age etc I was sent a detailed email that solved my problems. All in all excelent service.
Assistenza top. Dopo circa un anno c’era un problema sul campanello, ho contattato l’assistenza e mi hanno indicato una procedura per vedere se era recuperabile. Abbiamo dovuto procedere con la sostit... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
Dane kontaktowe
Zjednoczone Królestwo
- tecknet.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fantastic quality, seriously good...
Fantastic quality products at seriously good pricing. For example, the mechanical RGB keyboard I am using costs around a fifth of the price other companies charge and the quality is just as good. I've been using Technet products for 10 years and I've always found them to be great.
I bought a product off Amazon recently…
I bought a product off Amazon recently and found a warranty card which asked me to register it with Tecknet but their website is flagging up in my browser as 'Not Secure'.
That means they must be using HTTP. That's fine for just browsing but if they want people to register then that involves giving information that might be considered sensitive.
It could be potentially phished from a non-secure website. It's probably safe in fairness but a good company would sort that out for the sake of protecting their customers. They are OK aside from that though. Thanks.
These people are not helpful at all
These people are not helpful at all. Being I had a 2 year guarantee and they are disputing saying they have not any details of me, I have sent proof but they still keep refusing to help. SO DO NOT BUY ANY PRODUCTS FROM THIS COMPANY I HAVE WARNED MY FRIENDS AND FAMILY
Ottimo!
Ottimo!
mi è piaciuto il vostro mouse!
sono un cliente che aveva bisogno di un mouse , grazie a voi mi avete dato un mouse come si deve.
Mechanical keyboard
bought a key board of amazon from Tecknet, its an amazing keyboard for its price, wieghted but the only problem i have is that i can her the spring rebound after i hit a phew keys, other than that i have no regrets.
I have a Tecknet doorbell with 2 x…
I have a Tecknet doorbell with 2 x internal mains units , I don't know whether it's water or some other fault but after around 6 months the bell press unit started to use up the battery in about 5 days , at 1st I thought the replacement battery that I had put in must have been weak and at fault,even though it was a brand new Duracell so I replaced it but it happened again and again so no we don't use it.
Worse though is that Tecknet do not want to know, they will not replace the bell press so now I have to scrap the whole lot (the 2 mains plug in units work well) so what an environmental waste too...
I even offered to pay Tecknet for the cost of a replacement and they refused,saying they don't sell direct !! their customer service is NON EXISTENT !! do not buy !!.
the best mouse ever (cordless) . i bought like 7 of them in case they terminate making them.
i have been using the tecknet cordless mouse for at least 3 years and it is the only one i can use as doesnt let my wrist hurt. no breaks or anything, have it forever and love it and always carry it with me. high quality for sure. i like that it is easy to move the mouse, you dont have to make an effort to move the mouse.
Decent products
Decent products, they won’t blow your socks off but they’re excellent value for money, I’ve been using my M002x mouse for a few years now and it is yet to disappoint.
Excellent response and good tech.
I have a number of products from Tecknet , they have all worked as expected or better, the Door chimes work at a massive distance from the fixed door bell,
I bought a set of headphones last year, they developed a fault, I contacted customer service and a new set of headphones was sent out to me within a week.
So top marks for response time and quality of service.
After a quality problem, got no help.
Bad customer service. No help after a quality problem have occured.
Just information was given to fix it with own glue.
I don´t can recommend this seller/firm.
Terrible experience with customer…
Terrible experience with customer support and what's supposed to be an 18 months warranty. Got a keyboard and mouse set from Amazon. Was fine for a month or so then it started becoming sluggish. So I asked for help and was told 1st. to send a video of the keyboard being sluggish (????). When I explained that it was an impossible task since it was a random defect, I was told that another keyboard was going to be sent. Okay, I thought, this was great customer support. I offered to send the defective keyboard back multiple times but was told not to bother. I get the keyboard (only the keyboard by the way, while I thought I was getting a whole set) and of course it works for a day and then it stops working. Get back in touch with customer support, and they give me some instructions on how to pair it. I follow them, doesn't work (you wonder how it worked in the first place). So then I ask instead for a complete set (keyboard and mouse) and that I can send all the defective products back to them, or, if they don't want that, to refund me. So now, they come back to me asking for all the products back, admitting that the new keyboard issue is that it is not pairing with the receiver and that once they have all the products back, they will issue a refund!!! So what am I left with?? 1 month of wanting to throw the keyboard out of the window and then no keyboard and mouse at all. All they needed to do was to replace (as they should) the whole set, accept my offer to send the defective set back and this would have been finished and settled by now. Stay clear of Tecknet.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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