I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Zobacz więcej
I was having difficulty integrating two doorbells with two ringers each. Having explained my problems, old age etc I was sent a detailed email that solved my problems. All in all excelent service.
Assistenza top. Dopo circa un anno c’era un problema sul campanello, ho contattato l’assistenza e mi hanno indicato una procedura per vedere se era recuperabile. Abbiamo dovuto procedere con la sostit... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
Dane kontaktowe
Zjednoczone Królestwo
- tecknet.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Replacement of broken doorbell.
Suddenly one of our doorbell ringers stopped working! I had bought it from Amazon and the seller’s page explained I’d need to contact Tecket in case of a fault. I did, not expecting much!
Well I was wrong! Within 2 days they had responded to my email, requested details of where I purchased the bell and my full address. Within a week, I had a brand new doorbell. Very,very good customer service, will try to use them again.
My Tecknet door bell stopped working…
My Tecknet door bell stopped working after 2 months.
I contacted the supplier who responded immediately and after several e mails between us, they confirmed a replacement door bell would be dispatched. It arrived within a couple of days and is working perfectly. Excellent customer service.
Very good service,had a faulty door bell had a new one sent out straight away..very happy with the quick response.
Very good service
Vettem egy " TECKNET Kabellose Maus
Vettem egy " TECKNET Kabellose Maus, leise kabellose Maus, ergonomische, 4000 DPI optische Tracking × 1 Grey " egeret a hivatalos oldalukon.
Az egér szuper volt, de elromlott 9 hónap múlva. A cég rendkívül udvariasan és gyorsan emailezett velem, és rögtön küldtek egy új egeret. Minden simán, gyorsan és korrektül ment. Kellemes meglepetés volt...csak ajánlani tudom a céget! Köszönöm TECKNET!
Disappointed
Door Bell works fine,but unless I've got it wrong, what is the point of having one with a socket that you can't use with most household items?
Thanks to Technet for being Responsive
Thanks to Technet for addressing our technical issue in a speedy and professional manner. We received a new doorbell 3 days ahead of expected delivery schedule.
Simply The Best
What can I say??? TECKNET ARE FABULOUS.... I always use Tecknet products when I buy for my computer etc and recently I had a bit of a problem with a keyboard I purchased, the backlight did not work as I hoped it would, got in touch with the company and straight away my concerns were sorted out, a new keyboard was delivered with no hesitation and it works perfectly. THANK YOU TECKNET Customer Support, Simply The Best.
First class service
First class, excellent Support.
One of myMy Tecknet doorbell receivers. stop twerking 6 months after purchase
The company helped me identify the problem and send a full replacement of the whole kit.
Very happy with the support and I expect the doorbells this time to work for years.
Very good at resolving the issue
Very good at resolving the issue. I have always found their mice very good and reliable.
Great customer service
Great customer service. Doorbell was faulty and a replacement was sent right out. Good communication
Excellent customer service
Excellent customer service, replaced my faulty keyboard
Excellent and very responsive customer…
Excellent and very responsive customer service. My doorbell was not working and after a few tests it was identified as faulty. A replacement was made very quickly with no fuss.
Thank you Teknet
Premium high-DPI mouse at an unbeatable…
Premium high-DPI mouse at an unbeatable price. I purchased a couple of wireless mice from the Tecknet brand three years ago, and I've been using them ever since. I'm extremely satisfied with their performance— the cursor responsiveness is 100% accurate, with no jumping or lag, moving smoothly at all times. Plus, it offers a wide range of DPI settings, with six adjustable levels to choose from.
Bought a wireless keyboard and mouse
Bought a wireless keyboard and mouse, mouse stopped working after a couple of weeks. Great service from them, replaced it just after a couple emails where they tried to make it work.
First Class Customer Service
I have purchased three wireless doorbells with plug-in receivers over the past couple of years for myself and for family members. My own doorbell started to malfunction after a couple of years - the bell push wasn't releasing fully after being pushed so it couldn't reset itself for the next visitor. I contacted Tecknet to call on the warranty and they couldn't have been more helpful. I received a replacement bellpush unit and new receivers within a couple of days and now have a fully functioning doorbell once again. How refreshing to receive good customer service these days - thank you Tecknet for great products and great service.
Placed order for plug in doorbell
Placed order for plug in doorbell, paid by Paypal, no acknowledgement or response from Tecknet after two days. Have contacted them twice by email with no respinse.
Dreadful product & customer service
Dreadful product & customer service, When installed it worked, however keeps going off randomly, thought the day and night. I've had to disconnect from the power source as we can not sleep. emailed tecknet, no response as of yet.
Fantastic customer service…
I bought this doorbell from Amazon UK. I made the mistake of screwing the receiver on to the same place as my previous bell but there was not enough space for it. It was difficult to remove without damaging the receiver so I contacted Tecknet and the service was fantastic. They asked for photos, which I sent and lo and behold, a couple of days later, I got a new receiver through the post! Just need to pair the new receiver with the plug in bells and that is it. Wonderful, thank you Tecknet!
Fantastici
Fantastici. Ho ordinato mouse e tastiera con ricevitore nano usb e ho avuto un piccolo problema, li ho contattati e mi hanno risposto prontamente e risolto il problema nel giro di pochi giorni! Complimenti davvero, oltre che ottimi prodotti anche la vostra assistenza al cliente è eccezionale! Grazie! Compreró sempre da voi.
Perfect service
Perfect service. Mouse mat exactly as advertised & received in days
Doświadczenie Trustpilot
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