Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Zobacz więcej

Oceniono na 5 z 5

I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Zobacz więcej

Oceniono na 5 z 5

I was having difficulty integrating two doorbells with two ringers each. Having explained my problems, old age etc I was sent a detailed email that solved my problems. All in all excelent service.

Oceniono na 5 z 5

Assistenza top. Dopo circa un anno c’era un problema sul campanello, ho contattato l’assistenza e mi hanno indicato una procedura per vedere se era recuperabile. Abbiamo dovuto procedere con la sostit... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z akcesoriami komputerowymi
  2. Sklep z komputerami i akcesoriami
  3. Sklep RTV

Napisane przez firmę

For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(191)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A great firm to deal with

A great firm to deal with. I bought a wireless door bell about 10 months ago, one of the units developed a fault. On contacting support I got a very quick positive response and a new unit was dispatched without fuss. Equipment is excellent and I would definitely buy from them again

15 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Good return experience

My Technet mouse had an issue with the mousewheel, and the company replaced it straight away free of charge. The suport staff were also quite nice to deal with, and so far the replacement works great.

6 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Purchased Teknet bluetooth mouse via…

Purchased Teknet bluetooth mouse via Amazon. Developed some pairing probalem after 2 months use.
I had lost the 1 month retyurn option via Amazon.
Contacted the manufacturer who quickly sent me a replacement and let me keep the old mouse. I am very impressed with the after salew care.

11 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service.

I also bought this door alarm for my parents who are in their 90’s. I had it installed and it worked perfectly for a couple of weeks then stopped working. As I didn’t install the alarm I contacted customer services and asked if they would send me instructions on how to pair the the two items ,which they promptly did and with much detail. Unfortunately, this was unsuccessful and the company , with out any issue, replaced the items promptly at no extra cost. I highly rate their customer service.

2 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

World Class products & After Sales

Been using the Tecknet Wireless doorbell at my Moms for 9 months when the audio failed unexpectedly. The after sales service was fantastic! Some quick diagnostics via emails after which a replacement was dispatched promptly and arrived within a couple of days. Would 100% recommend Tecknet both for their products and after sales service which was world class 👊

11 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Tecknet doobell receiver

One of the receivers of my Tecknet doorbell failed after 5 months. Tecknet customer service department acted swiftly and replaced the system within a few days. I highly recommend them. They deserve 5 stars +++ rating.

29 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

I cannot speak too highly of the response I received from customer service for a faulty product. My electronic doorbell failed after eight months. Replacement item requested by email. Response from customer service was instant. A replacement was sent within days. Exceptional service.

4 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

We purchased a new doorbell with two…

We purchased a new doorbell with two receivers from Tecknet and realised that another receiver upstairs would be an advantage. We contacted the company who were extremely prompt, confirmed that an additional one would be compatible and gave very clear instructions about how to pair them all. I can't speak more highly of their customer service. 5 stars.

26 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

I ordered a door bell through amazon

I ordered a door bell through amazon. It arrived faulty so i contacted the company directly who quickly arranged a delivery of a new bell and sorted everything out very quickly. I sent the model number name address order number etc and it was all resolved very quickly with clear instructions

11 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Don’t hesitate to call them they are the best

I contacted the company when one of the receivers on my door bell stopped working . They were extremely helpful .asked me to check serial number and to make sure it wasn’t in mute mode which it wasn’t .agreed straight away to replace and the item arrived within a few days . Very polite helpful e mails . Would recommend

1 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

keyboard and mouse issue

I bought a wireless keyboard and mouse from Tecknet in May last year.
Over the past week the mouse has been lagging and instead of 1 or 2 clicks I was having to click multiple times before it worked.
I contacted Technet support on the 11th June asking if they could give me any advice on the problem, I recived an email back apologising for my inconvenience and giving me a couple of things to try to solve the problem, it did not work so I replied to the email telling them and they said they would send me a new keyboard and mouse to replace it.
The replacement arrived on the 15th June and works great.
Customer service from Tecknet is superb absolutely excellent, I asked for help on the 11th June and recived an replacement on the 15th.
What more can I say absolutely fantastic service from this company.

11 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

An example of good customer service.

When the doorbell stopped working, I contacted Technet who dealt with the matter promptly and efficiently by providing a replacement which is now set up and working. All within a week, so very pleased with their service.

18 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Great company

Great company, bought a doorbell and had issue with one receiver - emailed them and got a quick reply with advice how to try and get the receiver working and if this didnt work offer to send replacement- advice worked and receiver now working - effective communication great customer service many thanks

15 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Fabulous customer service

Great product which became faulty. This happens & with good customer service isn't a problem. The service was faultless. Fast responses & replacement quickly sent out. Sadly this is very rare.

7 maja 2025
Opinia niezależna
Oceniono na 5 z 5

The first door bell just did not ring…

The first door bell just did not ring at all , even following the instructions. After emailing customer service, they responded really quickly, and after a few emails they kindly sent me a replacement which works fine . Can’t thank them enough, great service, Thankyou .
Ian L

22 kwietnia 2025
Opinia niezależna

Doświadczenie Trustpilot

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