I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Zobacz więcej
I was having difficulty integrating two doorbells with two ringers each. Having explained my problems, old age etc I was sent a detailed email that solved my problems. All in all excelent service.
Assistenza top. Dopo circa un anno c’era un problema sul campanello, ho contattato l’assistenza e mi hanno indicato una procedura per vedere se era recuperabile. Abbiamo dovuto procedere con la sostit... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
Dane kontaktowe
Zjednoczone Królestwo
- tecknet.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer support
I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new unit, which is working well. Can't ask for better service.
Tecknet Doorbell Team Experience
I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team.
I was asked to go through a checking process with the receiver in order to try and establish a connection. When this failed Ella asked me to provide details of the purchase. Once provided I was then informed a replacement set would be sent out. A couple of days later the replacement set arrived and is now successfully installed.
Considering I had purchased the original doorbell set over a year ago I think the overall response was nothing short of amazing customer service!
If anyone is planning on purchasing a doorbell unit then I strongly advise you to look at making that purchase from Tecknet.
Sehr guter Kundenservice
Souris défectueuse
J'ai contacté le service client car ma souris ne fonctionnait plus. Leur réponse a été très rapide et ils m'ont remplacer la souris défectueuse. La livraison a été très rapide aussi (3 jours). Excellent service client
Problem solved.
I was having difficulty integrating two doorbells with two ringers each. Having explained my problems, old age etc I was sent a detailed email that solved my problems. All in all excelent service.
Excellent customer Service
The Tecknet Customer Service Team was responsive and provided useful suggestions on steps to take to
resolve the issuses with TECKNET EHU01043 USB C Hub with Ethernet Adapter. I reported to them when their outlined steps did not resolve the issues. A replacement unit was promptly sent to me, which functions as expected.
Really excellent customer support and…
Really excellent customer support and communication. I had a problem to which they responded immediately, and solved.
I had a problem with one of the…
I had a problem with one of the doorbell receivers which stopped working. I contacted Tecknet customer service for a warranty claim.Their response was quick and polite. They checked some details and then agreed to replace both transmitter and receivers with no quibbles. Replacement delivered in 3 days. Excellent customer service.
Excellent Wireless Mouse & Outstanding Customer Support!
I'm impressed with the TK-MS009 Tecknet wireless mouse. It offers fantastic precision, features multiple functional buttons that make navigation easy, and has excellent, long-lasting battery life.
More importantly, the Tecknet customer service team is exceptional. When I experienced a minor technical failure, Mia from their support team went above and beyond to help me. She first offered clear troubleshooting steps, and when the issue couldn't be resolved, she promptly arranged a free replacement without even requiring me to return the original item.
The new mouse arrived quickly and works perfectly. It really makes a difference when a brand actually cares about its customers and makes things this easy. Highly recommended!
Azienda top
Assistenza top. Dopo circa un anno c’era un problema sul campanello, ho contattato l’assistenza e mi hanno indicato una procedura per vedere se era recuperabile. Abbiamo dovuto procedere con la sostituzione e in 2 gg mi è arrivato il prodotto nuovo a casa. Veramente bravi e competenti. Consiglio questa azienda.
Wonderful support!
My initial order was fantastic however…
My initial order was fantastic however experienced an issue with the buttons occasionally not working. I contacted them and after sending proof of the fault, I was sent a new keyboard which only took 2 days to arrive and told to keep the old one also.
Great service and speedy replies. Would recommend highly
Ce vendeur est très professionnelle
Ce vendeur est très professionnelle, leur produit sont de qualité, je l es recommande
An efficient and reliable customer…
An efficient and reliable customer service. Thanks to Ella
A quick assistance and shipment.
One mouse bought on a seller was defective after 10 months of use was easily replaced by customer service.
Le casque que j'avais acheté présentait…
The headset I purchased was defective, and despite several attempts with technical support, the issue could not be resolved. A replacement unit was shipped but was unfortunately lost by the carrier.
Despite this series of mishaps, customer service remained responsive, courteous, and professional throughout. Once I reported the situation, they immediately offered me the choice between a replacement shipment and a full refund, which I received promptly.
While the product itself did not meet my expectations, I want to highlight the quality of the after-sales service and the professionalism with which my case was handled until its resolution.
Ma sonnette étant tombée en panne
Ma sonnette étant tombée en panne, le SAV m'a répondu très rapidement et après tests ont déterminé qu'elle était bien tombée en panne, envoi rapide et j'ai reçu une nouvelle sonnette opérationnelle sans avoir à retourner l'ancienne. SAV au top, merci
PESSIMI
AZIENDA PESSIMA IL PUSE SPESSO VA IN VACANZA E NON SI RIALLINEA SE NON DOPO UN PO DI TEMPO KA TASTIERA NE HA SEMPRE UNA I TASTI SE NON PIGI FORTI è INUTILE E ALCUN TASTI DOPO CIRCA 2 MESI SI SENTE CHE STANNO MORENDO VERAMETE PRODOTIT PESSIMI UNA AUTENTICA TRUFFA ADESSO CHIEDO RIMBORSO E CON TECKSCHIFO UNA CROCE
Excellent Computer Mice and Customer Service
Love their computer mouses! They also have excellent customer service. I recently bought a mouse that stopped working after a few months, but after a few email exchanges troubleshooting the problem they sent me a replacement mouse free of change and its been working perfectly! Excellent products and excellent service! Would definitely recommend.
What a wonderful after-sales service
What a wonderful after-sales service. I had a problem with the blender blades. I contacted them through email, and after a few emails, sharing all information regarding the issue, they sent me a brand-new full replacement. Wow! I never expected that. I never expected the whole machine would be sent as a replacement. This is the epitome of exceptional customer service. This is what we expect as a genuine consumer. Keep up the good work! Will be definitely buy more from you guys. NB: the product is also very good. It gives exactly what it is advertised.
Sono stati gentilissimi…
Sono stati gentilissimi disponibilissimi e molto veloci nel rispondere oltre che competenti
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








