I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Zobacz więcej
I was having difficulty integrating two doorbells with two ringers each. Having explained my problems, old age etc I was sent a detailed email that solved my problems. All in all excelent service.
Assistenza top. Dopo circa un anno c’era un problema sul campanello, ho contattato l’assistenza e mi hanno indicato una procedura per vedere se era recuperabile. Abbiamo dovuto procedere con la sostit... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.
Dane kontaktowe
Zjednoczone Królestwo
- tecknet.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent customer service
Excellent customer service, problem dealt with in a quick, prompt and efficient manner.
Would highly recommend.
Ratón recargable sin conector USB
Compré un ratón recargable inalámbrico y me llegó sin el conector USB, me puse en contacto con ellos via email explicando que me había pasado, el trato siempre fue muy amable y después de intercanviar dos emails y enviar fotos, me enviaron uno nuevo.
Great customer service
I bought a doorbell that unfortunately decided to work intermittently after a couple of months
Ella at Tecknet was excellent in firstly offering advice on what to try to identify/fix the problem and when it became clear I had a faulty doorbell a full refund was issued immediately,
I could not have asked for any better customer service and had no hesitation in ordering another doorbell from Tecknet
Faulty doorbell
doorbell was faulty but contacted Tecknet who responded quickly and sent a new one immediately
Great Product & Even Better Customer Support
I bought a Tecknet mouse on Amazon and it worked really well for about a year before developing an issue. I contacted Tecknet customer support directly, and they immediately offered a replacement with no hassle. Really impressed with how quickly and professionally they handled it.
Good products and excellent customer service — highly recommended.
works well, clear instructions, excellent customer service
The doorbell is a really great price, and the instructions are very clear and simple. The adhesive pad to attach the push button works well and customer service were very helpful when I reached out to ask about adding a second chime/receiver - they don't sell these separately, which would be helpful, but pairing the new chime to the existing push button unit was really straightforward. I like the brightly coloured sign to draw attention to the push button, too, as people do otherwise seem to miss the doorbell and just knock instead! Quick and clear responses from customer service when I emailed them too. Definitely recommend.
Really happy with the products and the…
Really happy with the products and the support from Tecknet. I reported a problem with a door bell system and received an immediate reply. Once the customer support person had gathered a bit more info, I was sent a replacement, which arrived very quickly. I was so impressed by the service that I ordered a second unit for another room in the house. :)
Really good customer care
I have had a number of Items from Tecknet and this time I had an issue with one of the lights - I reached out and they quickly came back with an acceptable solution and this was resolved speedily - really nice to see a company that actually cares about their customers. The solar lights I have are easy to fit and work really well - I have 2 placed in an external stairway and they are very bright when needed. First class service - thank you
Pc mouse via Amazon
I bought a pc mouse via Amazon on october 2024 and few days ago I had some issues with it. I contacted the customer care service explanning what was happening and they give some help trying to fix the issue. Once they got that the issue wasn't fixable, they offered me to send me a new item for free. So after few day I had my new mouse. Really great job!
Petit problème de sonnette
En avril 2015, j'avais acheté un kit sonnette Technet avec 3 récepteurs. Après 10 mois de fonctionnement, 2 récepteurs ont perdu le son. J'ai donc contacté Technet. Et après quelques investigations destinées à cerner le problème, Technet m'a renvoyé un nouveau kit complet, sous garantie. Et maintenant, tout fonctionne parfaitement. Un grand merci à Mia, ma correspondante Technet , serviable, disponible et compétente. Un sav qui s'est montré rapide et efficace! Bravo
Great customer service
One of our 3 wireless doorbells stopped ringing. I contacted customer services and had a very prompt, courteous and helpful reply to my email. The problem was not resolved after carrying out a reset procedure and I receive a replacement doorbell unit in the post.
Fantastic customer service.
Voxon doorbell
Our Voxon doorbell stopped ringing. I contacted customer services and had very prompt courteous and helpful comments. Unfortunately the problem was not resolved and I receive a replacement doorbell immediately.
Fantastic
Making awareness better
The delivery fast,the bell itself does the job I want it to do by being loud enough and flashing plus with the three plugs I can have one in each room,so I have no excuse of not answering the door, wonderful.for someone hard of hearing even with aids in it's a blessing
Je recommande
Malgré un produit défectueux tout est rentré dans l'ordre grâce à leur professionalisme
Great after-sales service
Great after-sales service. Bought a remote ring bell 6 months ago and one of the speakers stopped working. I contacted Tecknet via email and had quick response and they sent a replacement in just a few days. Congrats for the service.
Product arrived promptly
Product arrived promptly. After 5 months developed a fault. Very impressed with customer services who rectified the fault. When you buy things you don't know what help you will get if things go wrong. Mia kept in touch till everything was put right. Amazing aftercare service.
Excellent Service for a very good product
I purchased two Technet wireless lamps on Amazon and, finding them to be excellent, I purchased four more. Unfortunately, one of the four didn't work. Technet's technical support team assisted me quickly, providing troubleshooting information, and once they identified the production batch, they sent me two complimentary lamps. Upon receipt, they worked perfectly. Excellent and fast service, as well as an excellent product.
Excellent mouse and flawless customer service
I bought two mice from this seller. One arrived with a defect, but after I contacted customer service they promptly sent a replacement that works perfectly. The team was friendly and attentive, and they handled the issue with care. Highly recommended.
Very good customer service!
Very good customer service!! I have contacted them about a wireless door Bell that I offered to a friend and which didn’t work properly and they have been very responsive. Got an answer quickly from Ella and she was very helpful.
She helped me to try and find the problem and when we concluded that it could not be fixed, she send me a new product. It arrived very quick and is working well!
So I can absolutely recommend
Technet a positive company!
I bought a Technet wireless bell from Amazon 10 months ago. One of the receiver regularly failed so I got in touch with the after sale support team. Ella responded within 8 hours and took me through the whole process of replacing the faulty product. She was extremely polite, professional and attentive. I received the replacement yesterday and am very pleasantly surprised with the whole positive experience. Amazon had no information for warranty replacement but just going to the Technet website I was able to get a replacement. This experience has given me confidence to buy Technet products in the future. Thank you Ella for all your help and professionalism.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








