Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a problem with a product, so I contacted support. After a few emails with advice about troubleshooting, they offered to resolve the issue by sending a replacement product. I received the new uni... Zobacz więcej

Oceniono na 5 z 5

I contacted the Tecknet team after the failure of one of my doorbell receivers. My email was immediately responded to by Ella, a member of the support team. I was asked to go through a checking... Zobacz więcej

Oceniono na 5 z 5

I was having difficulty integrating two doorbells with two ringers each. Having explained my problems, old age etc I was sent a detailed email that solved my problems. All in all excelent service.

Oceniono na 5 z 5

Assistenza top. Dopo circa un anno c’era un problema sul campanello, ho contattato l’assistenza e mi hanno indicato una procedura per vedere se era recuperabile. Abbiamo dovuto procedere con la sostit... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z akcesoriami komputerowymi
  2. Sklep z komputerami i akcesoriami
  3. Sklep RTV

Napisane przez firmę

For over 20 years, Tecknet has been a trusted global technology brand dedicated to enhancing everyday life with high-quality, reliably designed products. With over 34 million customers worldwide and a presence in more than 30 countries, our commitment to excellence is demonstrated by bestsellers like the M003 mouse, with over 6 million units sold. We continue to lead in consumer electronics and smart living, delivering exceptional experiences across major international markets. Our product portfolio covers a wide range of categories, including 3C digital accessories, smart home devices, outdoor and sports gear, pet products, and everyday living essentials. Since the brand was established, we have adhered to the belief of “Bringing Better Tech to Connect the World”, focusing on practicality, durability, and everyday affordability—so that more people can easily enjoy the convenience brought by technology. With efficient management systems, rigorous quality assurance processes, flexible product solutions, and a mature global logistics and supply chain network, TECKNET has built long-term and trusted partnerships with international retailers, channel distributors, and users around the world.Looking ahead, TECKNET will continue to innovate and expand its smart living ecosystem, creating a more comfortable, convenient, and reliable technological experience for users everywhere. Specialising in top quality, reasonably priced electronics.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(191)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 96

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing customer service✅ and product…

Amazing customer service✅ and product quality✅. Had an issue with a recent purchase. Upon reaching CS, they replaced with a better item as a good guesture. I just found my future tech supplies, that are with good quality and reasonably priced.👍

18 lipca 2024
Opinia niezależna
Oceniono na 2 z 5

Ordered 2 colours of their "silent"…

Ordered 2 colours of their "silent" mouse.

Have to say im disappointed.

There is still quite a bit of noise compared to the superior Logitech M220 i use everyday.

Quality and shape of mouse are fine but the scroll wheel is quite "rough" on the skin of the finger compared to the much smoother feel on the Logitech Mouse.

Finally the tecknet website is the only time i have had problems with chrome address autofill.

I saw my address on the order form was correct but it changed to then delete my street name and number.
I did not know this happened until i got a very irate postman who had spent 20 minutes trying to find out where i lived so he could deliver the mouse !

So i did a test pretend purchase on their website and it autofilled correctly only then a second later to remove my street name and number !

Only 1 mouse arrived despite ordering within minutes of each other so i look forward to another irate postman visit tomorrow....as long as this one also works out where i live !

ORDER UK26679
ORDER UK26682

EDIT : They had the decency to apologise and refunded both orders. Very classy and while it cannot change the experience it does give you immense confidence that they are there for the customers and that is rare today. Thanks

9 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Breathing Easy with Tecknet Air Purifier and Exceptional Customer Support

I recently purchased the Tecknet Air Purifier, and I must say, it has significantly improved the air quality in my home. The device is adept at filtering out a variety of pollutants, including dust, pollen, and smoke, making it an indispensable addition to any household concerned with maintaining a healthy indoor environment.

One of the most impressive features of this air purifier is its efficiency. It operates quietly in the background, barely noticeable. The multiple filtration stages, including a HEPA filter, guarantee that up to 99.97% of airborne particles are captured.

Moreover, my experience with Tecknet's customer service has been nothing short of exemplary. After losing the power cable during a house move, I was concerned about the hassle and potential cost of replacing it. However, upon contacting Tecknet's customer support, I was met with a prompt and friendly response. The team was extremely supportive, understanding my situation and sending me a replacement power cable free of charge. This gesture not only alleviated my immediate problem but also demonstrated their commitment to customer satisfaction and support.

13 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Excellent customer service , bought 4 months ago and mouse did not work but after inform customer service they replace the whole set . Happy with purchase

21 kwietnia 2024
Opinia niezależna
Oceniono na 4 z 5

Prompt, excellent service

I was very impressed with the prompt replies to my problem. I received exactly what I requested with instructions I could easily follow.
I’d definitely recommend Tecknet to my friends. They won’t be disappointed.

15 marca 2024
Opinia niezależna
Oceniono na 5 z 5

My 3yr old doorbell stopped working

My 3yr old doorbell stopped working, and needed a new transmitter. After contacting Tecknet, who tried to help in every way, they very kindly decided to send a new system without having to return the old. Should be with me in the next few days. Cannot ask for better service and quick response. Other companies should take note. Well done Tecknet!

5 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Good after sales support

Received a set of Bluetooth earbuds but one of the pair was completely devoid of life and would not turn on or charge after days of charging. I wrote to Tecknet Support who were able to replace the product without hassle. The new set arrived in good time and work perfectly. Polite and efficient after sales service, i'm very happy.

3 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service!

I purchased a power bank from tecknet.co.uk during Black Friday and unfortunately the product did not live up to expectations.

I contacted customer support via email to request a return and not only did they reply back within a day, they were very friendly and eager to sort out my issue. 

In the end, they allowed me to keep the power bank and refunded me for the total amount paid.
I would order from them again and would highly recommend them to others.

11 grudnia 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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