A stolen bike is obviously upsetting enough, but luckily I had insurance - or at least that’s what I thought. Sadly my bike was stolen from Central London despite being appropriately locked. When I re... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sundays have always been brilliant from taking out my policy……..communication, speed of response to any questions or concerns etc has always been very prompt and efficient. Very nice and helpful s... Zobacz więcej
Wanted electric bike insurance x 2, used moneysupermarket, Sundays will replace old for new over 3 years old so great as bought second hand. Easy to use website to buy too.
The website is easy to navigate and the cycle cover is very comprehensive but remains very competitively priced. When I had to cancel the insurance after selling the bike they made the process super s... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Specialist bicycle insurance in the United Kingdom
Dane kontaktowe
Zjednoczone Królestwo
- 0203 198 2828
- hello@sundaysinsurance.co.uk
- sundaysinsurance.co.uk
4,5
Doskonała
457 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience with Sundays Insurance, especially Laure, Muller and Wian-David
I unfortunately had to file a claim because my bike was stolen. Special mention is deserved for Laure, Muller and Wian-David. I am very grateful for how they handled my case — they were efficient in processing my claim (requesting evidence, updating me on status, etc), very responsive on phone/email and most importantly, showed compassion during a hard time when my property was stolen. I can’t recommend Sundays Insurance enough and I would definitely take out another policy with them if I have to. Especially Laure, Muller and Wian-David, who are just really good people at Sundays Insurance that make it easy to deal with.
More generally, it was also very easy to sign up with Sundays Insurance and the insurance premium is reasonable.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you so much for this incredible feedback! While we’re so sorry to hear about the theft of your bike, we are heartened to know that Laure, Muller, and Wian-David were there to support you. We believe that insurance should be about more than just paperwork; it’s about showing compassion when things go wrong. We will be sure to give all three of them a special shout-out today - they will be so happy to hear they made a difference for you. Welcome back, and happy riding on your next bike!
What a nuisance to get a quote!!
What a nuisance to get a quote!!! I am giving up, too many questions, I do not know when my bike brand was designed!!! Also, £50 in excess is far too much!
10 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
We're sorry for the inconvenience. We aim for a smooth experience and it sounds like we missed the mark here. Your feedback on the question length and excess costs is noted and appreciated as we look to improve our service.
Great service from the staff
Great service from the staff, excellent cover and met my and my grandsons needs. The staff explained everything step by step and a great price too.
Highly recommend Sunday Insurance for your bike cover.
8 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you so much for the kind words! We’re thrilled to hear that our team could make the process easy for both you and your grandson. Providing clear, step-by-step guidance and great value is exactly what we strive for. Enjoy the rides, and thanks for being part of the Sunday family!
Odpowiedź od Sundays Insurance UK
Thank you for the feedback! We aim to keep things simple and affordable. Happy to have you with us.
Easy to sort out
Easy to sort out, clearly explained and I was happy with the quote
7 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
That is exactly what we like to hear! We’re glad the process was smooth and that you’re happy with the quote. Thank you for choosing Sunday Insurance!
Bike insurance, thanks Jessica
Jessica was extremely helpful and answered all my questions, very polite and helpful throughout.
Would recommend to all.
Thanks
A & Y
7 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you so much! We agree, Jessica is a star. We’ll be sure to pass your kind words along to her—she’ll be thrilled to know she made your experience so positive. Thanks for the recommendation!
Recommended by Evans where I bought my e-bikes!
Staff called back when they said they would
Information was clear and concise
Quote was very reasonable
Documents emailed were straightforward and extra information on the security lock standards required sent immediately
22 grudnia 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you, Jill! We really appreciate you taking the time to share your feedback.
Bike insurance
I was looking for an insurance option for my bike and one of my buddies recommended Sundays. The whole website worked really easily. Their response over email was very quick. Hope I never have to use them though
24 grudnia 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Hi Hugh, we’re glad you found our website easy to use and our team responsive. Thank you for your feedback!
Smooth, frictionless and gimmick free
A very smooth, frictionless quotation to purchase journey with no hidden surprises and clear explanations along the way.
With the greatest of respect, I hope I never have to make a claim, but my pre-purchase research paints the picture of an honest, friendly and helpful company.
22 grudnia 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
We’re glad to hear that your experience was smooth and straightforward. We appreciate your kind words and look forward to continuing to provide helpful and friendly service. Happy riding to you, Adam!
Really easy and hassle free experience…
Really easy and hassle free experience for a good insurance cover at a great price.
21 grudnia 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Hi Wayne, thank you for your feedback! We’re glad you had a positive experience and are happy with your insurance cover.
Quick and affordable as well bike insurance as good…
Quick and affordable as well as good cover
18 grudnia 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thanks for taking the time to leave a review, Andrew!
60 seconds and speaking to a real person
Very suprised to be speaking to a human being after only 60 seconds on the phone , for an insurance company thats amazing.
Superior customer service , everything was explained and updated.
Would highly reccomend for cycle insurance
9 grudnia 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you so much! We pride ourselves on our next level customer service and great transparency and overall experience. We appreciate your recognition of the hard work that goes into successfully achieving this. Welcome to the Sundays team!
Affordable Cover fantastic service
Laure was fantastic in getting my claim processed and bike replaced within just over a Week
8 grudnia 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you for sharing your experience, Kurtis! We are proud of Laure for providing such efficient and helpful service, especially in processing your claim and replacement within a week. We aim to make these situations as stress-free as possible. Enjoy your bike!
Good experience with Sundays Insurance…
Good experience with Sundays Insurance after my bike got stolen.
Laure was incredibly helpful and I got my full insurance back following supplied CCTV footage and proof of purchase documents
5 grudnia 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Amazing news, Benjamin! Huge thanks for the shout-out for Laure. We're happy we could get your full insurance returned so quickly after the theft. We hope you’re back on a new bike soon!
Faulty application form
Would not accept the estimated cost of my e-bike in any form
27 listopada 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
We are extremely sorry to hear that you are having a difficult time! We have not encountered such a problem before and would love to make it up to you. In order to intervene and try to resolve the matter for you as soon as possible, kindly email us your details to hello@sundaysinsurance.co.uk so we may assist as soon as possible!
After having the free months bike insurance…
After having the free months bike insurance for a month I was quite happy with the quote for 12 months cover which seemed very reasonable
31 października 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you for sharing your experience! We’re really pleased to hear that your free month of bike insurance gave you confidence in our service and that you found our 12-month quote reasonable. It’s great to know our cover is meeting our customers’ expectations, and we’re always here to support you with your bike insurance needs.
Terrible help
Terrible help, excess charge of 100 pound meant there was no point in me signing up for insurance to help me cover repairs to the bike.
23 listopada 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Hi Rebecca,
Thank you for your feedback. We’re sorry to hear that you’re disappointed.
We’ve looked into your case, and we can confirm that when you activated your 30-day free insurance, you agreed to the policy terms, including the fixed excess that applies to this complimentary cover. Because the repair cost for your puncture was lower than the excess, no claim payment could be made.
Our comprehensive paid policies do offer flexible excess options, allowing customers to choose from three different excess amounts to suit their needs. However, the 30-day free cover has a set excess that can’t be adjusted.
We understand this may be frustrating, and we’re here if you’d like to discuss your options or learn more about the different cover levels available.
Odpowiedź od Sundays Insurance UK
Thank you for the lovely feedback, Carmen! We're really pleased to hear that you found our communication prompt, clear, and helpful. We're always here if you need anything.
Odpowiedź od Sundays Insurance UK
Thank you so much! That means a lot to us.
We are thrilled to hear that you're happy with our company and the quotes we provide. Your high recommendation is the best compliment we could receive!
If you ever have any questions or need anything at all, please don't hesitate to reach out.
Not suitable for my situation.
Sunday's took over my existing policy management from another firm on renewal, but increased the premium by 40%. Managed to find appropriate cover with another company at much reduced premium. My dealings with Sundays were cordial and professional.
17 listopada 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you for your review. We're pleased that your interactions with us were cordial and professional.
We're sorry that the premium increase led you to switch providers. We understand the importance of value and hope that we may have the opportunity to provide you with a competitive quote in the future.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.