A stolen bike is obviously upsetting enough, but luckily I had insurance - or at least that’s what I thought. Sadly my bike was stolen from Central London despite being appropriately locked. When I re... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sundays have always been brilliant from taking out my policy……..communication, speed of response to any questions or concerns etc has always been very prompt and efficient. Very nice and helpful s... Zobacz więcej
It was a very simple process and this is what was required after such an unforeseen accident. The person I spoke with was kind and listened attentively to my questions and made appropriate recommendat... Zobacz więcej
Wanted electric bike insurance x 2, used moneysupermarket, Sundays will replace old for new over 3 years old so great as bought second hand. Easy to use website to buy too.
Informacje dotyczące firmy
Napisane przez firmę
Specialist bicycle insurance in the United Kingdom
Dane kontaktowe
Zjednoczone Królestwo
- 0203 198 2828
- hello@sundaysinsurance.co.uk
- sundaysinsurance.co.uk
4,5
Doskonała
456 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 90% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful and explains everything
The adviser explained all details regarding my cycle insurance and was very helpful.
19 lutego 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Clear communication is key! We’re glad our adviser could walk you through the details so you can ride with total confidence. Thanks for the wonderful feedback and welcome to the family Clive!
Easy process
I bought the insurance for my e-bike for a year (March 25)through Churchill Cycle Insurance at a reasonable price. I’ve never had cause to use the insurance but it gave me peace of mind and it was an easy process. Staff are friendly. However, the insurance has now increased by around 30% for this year so I’m considering adding it to my house insurance.
20 lutego 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Hi Lesley! Regarding the renewal, we completely understand that price is a big factor. We’d love the chance to keep you with us - feel free to DM us or give the team a quick call to see if there’s anything we can do on the premium, or to ensure your e-bike is getting the specialized coverage it might not get on a standard home policy. Thanks for being with us and we hope to keep you on!
Very good claims process
My bike was stolen on Tuesday evening. By Thursday morning, I had my claim processed and delivery arranged for a new bike. It could not have been an easier or smoother process. Sundays did not seek out any 'catches' and all documentation requested was reasonable and straightforward to provide. I will be taking out a new Sundays policy on the new bike.
19 lutego 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
I am so sorry to hear about your bike - having a ride stolen is a gut-wrenching experience. However, I’m incredibly glad we could turn a terrible Tuesday into a much better Thursday for you!
Getting you back on two wheels with zero "catches" is exactly how we aim to operate. We’re already looking forward to protecting your new bike!
Great service
Philip provided clear and patient guidance through the process.
12 lutego 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you so much for the kind words! We’re thrilled to hear that Philip was able to provide the clear, patient guidance we strive for. We know insurance can sometimes feel like a maze, so we’re glad he could help light the way for you.
I’ll make sure Philip sees this, he’ll be so happy to know he made your experience a positive one!
Cover for my new cycle.
Friendly reminder after having enjoyed a free month's cover, following my initial interest in buying insurance at the end of December '25. I have now purchased my insurance after having all my questions clearly answered. Courteous, patient and clear advice. I'm very satisfied.
10 lutego 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you for the feedback, Gianni. We believe insurance should be clear and transparent, so we’re happy our team could provide the patient advice you needed to make your decision. We look forward to providing you with great service throughout your policy.
Once again I'm posting about Sunday…
Once again I'm posting about Sunday insurance and Tokio Marine ...there refusal to help me after the fact they took money from me and my policy clearly states they cover cost of loss ebike and there's not helping me even knowing the fact I'm disabled
10 lutego 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Hello Joshua, we are sorry to hear about the ongoing frustration you are experiencing.
As we have previously shared, this social media page is not the correct avenue for complaints for Sundays Insurance US or Tokio Marine. For your own security and to ensure your claim is handled by the correct team, we strongly advise reaching out through the official channels listed on your policy documents and email correspondence.
Because your situation involves sensitive personal information and specific policy terms regarding your e-bike, it cannot be resolved here on a public forum. Please follow the correct dispute channel directly so that a claims specialist can review your case. We truly hope you reach a resolution quickly!
Odpowiedź od Sundays Insurance UK
That's what we like to hear! Efficiency is the name of the game. Thanks for the 5-star review and for choosing us!
Odpowiedź od Sundays Insurance UK
"Thanks so much for the kind words! We’re thrilled to hear you found us helpful and the pricing fair. We look forward to servicing you again soon!
Contacted me about my cyxle insurance…
Contacted me about my cyxle insurance renewal very helpful sorted my queries very quickly very good
4 lutego 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you for the kind feedback! We aim to make the renewal process as seamless as possible, and we're glad our team could assist with your queries so efficiently. We appreciate your continued business and are happy to have you covered for another year!
Very accommodating and helpful
Recently took out bike insurance with them and they were extremely helpful and accommodating, responding to any queries we had promptly and efficiently. They even price matched for us.
1 lutego 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you so much for the kind words! We’re thrilled to hear that our team could make the process smooth and get those queries sorted quickly. We always strive to be as accommodating as possible—and we're glad the price match helped get you on the road with peace of mind. Safe riding!
Very professional phone call
Very professional phone call , insurance taken out very, very quickly and a lovely gentleman dealt with my order very well. Complete peace of mind now, thanks guys.
30 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
We appreciate the glowing review! Insurance should be straightforward and stress-free, so we’re glad we could get everything sorted for you so quickly. Thank you for trusting us with your order and for your kind words about our team’s professionalism.
Service was A-1--timely
Service was A-1--timely, their requests for information about the theft reasonable and settlement quick. The agent, Tristan Kumm, was especially helpful
25 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you so much for the 5-star review! We know dealing with a theft can be incredibly stressful, so we’re glad we could make the settlement process quick and painless for you. I’ll be sure to pass your kind words along to Tristan - he’ll be thrilled to know he made a difference!
I had my bike stolen I was gutted…
I had my bike stolen I was gutted because it got me to and from work and getting busses and public transportation was costly I reported it to Sunday insurance and dealt with a lovey lady laure! Thank you so much you dealt with my problem brilliantly and a brand new bike I would 100% recommend Sundays
23 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you for the wonderful shout-out for Laure! She’ll be so pleased to hear she made your experience easier. Getting you back to your commute without the hassle of public transport is exactly why we do what we do. Happy riding!
Odpowiedź od Sundays Insurance UK
Thanks for the kind words! Our team works hard to make every visit a great one, and feedback like yours makes it all worth it. We'll be sure to share this with the whole crew!
Paul
Very helpful and very friendly excellent service i am glade i have choisen sunday insurance i have made the rite choice
Kind regards
Paul
9 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Hi Paul, thank you so much for the kind words! We are thrilled to hear that you’re happy with your decision to choose Sunday Insurance. Providing excellent service is our top priority, and it’s great to know we’ve hit the mark for you. Welcome to the family!
Peace of mind when leaving my bike…
Peace of mind when leaving my bike locked up all day whilst at work . Thank you
20 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
That is so great to hear, Ann! There’s nothing like that peace of mind knowing your bike is protected while you're at work. We’re happy we can help make your workday a little less stressful. Ride safe!
So far so good
So far so good. Easy to setup and and no problems. Good communication throughout. Friendly and helpful service.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you so much for the kind words! We’re thrilled to hear that the setup process was smooth and that you enjoyed working with our team. We pride ourselves on being there for our customers every step of the way. Welcome aboard!
Good value cycle insurance
Good cycle insurance that covers everything I needed at a good price. 2nd year renewal is more expensive though.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you for the review! We’re glad to hear our coverage has met all your needs over the past year. Regarding your renewal, premiums can sometimes shift due to introductory discounts expiring after 12 months. However, we’d love to see if we can help, so please feel free to reach out to our team directly, and we can review your policy together to ensure you’re getting the best possible rate for your second year!
Sundays Insurance; Look no further and get Insured!!
I've never had insurance before and always thought I would get a bad deal out of it from hearing other peoples stories. I've had quite a few stolen up till now; The bike I bought had a 30 day trial with Sundays Insurance so thought I may as well get it covered. Very glad I did continue as I unfortunately had mine stolen from train station six months or so later whilst being at work. I cant thank Laure enough for helping me through the process and keeping me up to date as was daunting at the time. Once all information was sent I had a successful claim and once confirmed had money in my account next working day. The like for like was fantastic but had another bike in mind and was over the moon with cash settlement. Do make sure you get insured and follow the policy rules, they are pretty much common sense but best to be safe than sorry! Have also just bought another bike and added that to policy also. Can't thank Laure and this team enough.
6 sierpnia 2025
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you so much for sharing your story! We know how daunting that first insurance claim can be, especially when you’ve had bad luck with thefts in the past. We are so glad Laure was able to guide you through it and get you back on two wheels so quickly. We'll be sure to pass your kind words along to her - she’ll be thrilled! Enjoy the new bike, and we’re honored to have you back on cover with us.
Great experience with Sundays Insurance, especially Laure, Muller and Wian-David
I unfortunately had to file a claim because my bike was stolen. Special mention is deserved for Laure, Muller and Wian-David. I am very grateful for how they handled my case — they were efficient in processing my claim (requesting evidence, updating me on status, etc), very responsive on phone/email and most importantly, showed compassion during a hard time when my property was stolen. I can’t recommend Sundays Insurance enough and I would definitely take out another policy with them if I have to. Especially Laure, Muller and Wian-David, who are just really good people at Sundays Insurance that make it easy to deal with.
More generally, it was also very easy to sign up with Sundays Insurance and the insurance premium is reasonable.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Sundays Insurance UK
Thank you so much for this incredible feedback! While we’re so sorry to hear about the theft of your bike, we are heartened to know that Laure, Muller, and Wian-David were there to support you. We believe that insurance should be about more than just paperwork; it’s about showing compassion when things go wrong. We will be sure to give all three of them a special shout-out today - they will be so happy to hear they made a difference for you. Welcome back, and happy riding on your next bike!
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