Telephone call answered very quickly by a team member who knew exactly what was required for my GAP insurance policy. The whole transaction took 5 minutes & the docs followed instantly by email. Exce... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Everything was very clearly described with documents readily available. I had a couple of questions as I was changing my car but keeping the same registration number. Email replies were prompt, frien... Zobacz więcej
Having bought a new car I wanted to arrange GAP insurance to protect myself from loss of value as far as possible should any unfortunate occurrence befall my new car. As I already had agreed value cov... Zobacz więcej
Checked in online as an existing customer buying another car and everything was faultless. Simply put in details get a discounted quote and pay. Very simple.
Informacje dotyczące firmy
- Firma ubezpieczeniowa
- Ubezpieczenia rowerowe
- Agencja ubezpieczeniowa
- Pośrednik ubezpieczeniowy
- Pozabankowe usługi finansowe
Informacje o ALA Insurance
Napisane przez firmę
We won Best Customer Service in Financial Services at the UKCXAs (2024) and we won at Bronze award for customer service in 2025, which we are hugely proud of and we feel our Trustpilot reviews from our customers reflect this too!
As an FCA authorised and regulated company, we are able to offer specialist insurance policies developed with our extensive knowledge of the insurance market. We offer competitive pricing and Best Price Guarantee on any online comparable GAP insurance quote.
5-Star customer support and absolute peace of mind.
Our customer support team is on hand to help you with a query, explain the ins and outs of GAP insurance, to process a vehicle transfer or to simply - as sometimes it’s just nice to chat things through with someone - help you purchase a policy. Ask us anything, we’ll answer any little question or query so you’re completely satisfied that you’re making the right decision for you. We’ve worked hard to earn our reputation with our customers and we’re working even harder to keep it. We are the most highly rated insurance company on Trustpilot too, with an overall 4.9 star rating.
Cover for the just in case.
All our policies are 5 star Defaqto rated and designed to be that final protective polish, a safety net for your money. All our policies are insured and protected giving you that extra airbag for your finances. We think about what might happen, so you don’t have to.
Get a quote today, from the kind kind, not the pushy kind.
Get a GAP Quote
Get a Warranty Quote
Get a Cycle Quote
5% off GAP with code TRUST5
Napisane przez firmę
- Get 5% off your GAP insurance policy with us!
- Using code TRUST5, you can get 5% off your GAP insurance policy and 5% off our Warranty cover and minor damage policies. This code can be applied to policies for new and used vehicles. For more information visit our website or call one of our friendly, UK-based team on 01653 916304.
Best Price Guarantee
If you find a comparable GAP premium online for less, we will match the price!

We offer a Best Price Guarantee on any online comparable GAP insurance quote, so that you will always be confident that our price to you will always be as good or better than any of our competitors for a similar rated product.
Dane kontaktowe
Unit 3, Park Farm Courtyard, Easthorpe, YO17 6QX, Malton, Zjednoczone Królestwo
- 01653916304
- info@ala.co.uk
- ala.co.uk
Odpowiada na 89% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First spoke to Megan at ALA in Feb 2026.
First spoke to Megan at ALA in Feb 2026.
I made contact again in April 2026 when my vehicle arrived.
Everything told me in Feb was reinforced by Megan proving that I was not misled at any time.
That is amazing in today's world of marketing BS.
I have no doubt that ALA will honour the commitment if ever I had to make a claim.
ALA Gap Insurance
A respected product in motoring circles with great reviews. This is coupled with excellent customer service at a competitive price. What's more to like!
Easy, just how I like things.
Checked in online as an existing customer buying another car and everything was faultless. Simply put in details get a discounted quote and pay. Very simple.
Good company with great customer service. Telephone call answered very quickly by…
Telephone call answered very quickly by a team member who knew exactly what was required for my GAP insurance policy. The whole transaction took 5 minutes & the docs followed instantly by email.
Excellent customer service. I am a returning customer and I would certainly recommend ALA Insurance.
Highly recommend this company, new to me.
Had previously used a different company for GAP insurance. Spoke to an extremely helpful representative, who quoted me a significantly cheaper figure. All completed over the phone and quickly followed by post.
Highly recommend this company
Just what I needed
ALA has a very good reputation and the website was easy to navigate. Securing insurance after the quote was easy and straightforward.
4th year of using this company…
4th year of using this company brilliant
Amy was very helpful and extremely knowledgeable
Great customer service and very…
Great customer service and very competitive quotes.
Transferred GAP cover from old to new car.
Having bought a new car I wanted to arrange GAP insurance to protect myself from loss of value as far as possible should any unfortunate occurrence befall my new car. As I already had agreed value cover from ALA on my previous car I rang ALA to arrange for the new car cover and was able to transfer the remaining cover from the old car plus a very reasonable uplift to cover the new car. The ALA representative ((Mel) went through my options and was really “on the ball” regarding their products so arranged transfer very quickly. Excellent service and prices, thank you.
Easy to take out a policy and good…
Easy to take out a policy and good value for such peace of mind
I have a car that I love and look…
I have a car that I love and look after. ALA was recommended by my local garage, they said that they have used them many times in the past,with no problems. Found them and registered on the Internet easy to do and a fair price for the cover and peace of mind.
Top quality not really suitable for me…
Top quality not really suitable for me but they quickly refunded me I thought the staff were incredibly kind highly recommend them
Excellent, friendly service
Everything was very clearly described with documents readily available. I had a couple of questions as I was changing my car but keeping the same registration number. Email replies were prompt, friendly and helpful and I resolved the issues quickly.
It was all very easy.
Excellent communication and great…
Excellent communication and great customer service
Fantastically helpful 5 star experience
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








